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Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

4.0/5 Very Good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet Friendly
  • Air Conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationSunnybrook Hospital8 min drive
    Popular LocationScarborough Town Centre8 min drive
    Popular LocationYorkdale Shopping Centre16 min drive
    AirportToronto, ON (YYZ-Pearson Intl.)21 min drive

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    About this area

    Toronto

    Located in Toronto's North York neighborhood, Pan Pacific Toronto is in the business district and next to a golf course. Ontario Science Centre and Aga Khan Museum are cultural highlights, and some of the area's popular attractions include Toronto Zoo and Canada's Wonderland. Royal Ontario Museum and Hockey Hall of Fame are not to be missed. Take time off to check out the health/beauty spa in the area, or get some fresh air with adventures like hiking/biking trails nearby.
    View in a map
    Popular Location

    What's nearby

    • Sunnybrook Hospital - 8 min drive
    • Scarborough Town Centre - 8 min drive
    • Royal Ontario Museum - 14 min drive
    • Yorkdale Shopping Centre - 16 min drive
    • Casa Loma - 25 min drive

    Getting around

    • Oriole Station - 3 min drive
    • Leslie Station - 3 min drive
    • AirportPearson Intl. Airport (YYZ) - 21 min drive

    Restaurants

    • Seasons At The Prince – Serves breakfast, brunch, lunch, and dinner daily.
    • Katsura – Serves lunch and dinner daily.

    About this property

    Pan Pacific Toronto

    This smoke-free hotel features 2 restaurants, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include an outdoor tennis court, valet parking, and 24-hour room service. All 409 rooms offer comforts like premium bedding and pillow menus, plus free WiFi and LCD TVs with cable channels. 24-hour room service, coffee makers, and free bottled water are among the other amenities available to guests.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter

    Social distancing

    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: CAD 21 per night
    • Valet parking: CAD 28 per night
    • Limo/town car service

    Food and drink

    • 2 restaurants
    • 1 bar
    • 24-hour room service

    Things to do

    • 24-hour fitness center
    • 18 holes of golf
    • Outdoor tennis court
    • Tennis

    Family friendly

    • Dry cleaning service
    • Free cribs/infant beds
    • Laundry facilities

    Conveniences

    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Vending machine

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Porter/bellhop
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Arabic
    • Chinese
    • English
    • French
    • German
    • Hindi
    • Italian
    • Russian
    • Spanish
    • Turkish

    Business services

    • 21 meeting rooms
    • Business center
    • Computer station
    • Conference space (30000 square feet)

    Outdoors

    • Garden
    • Pool sun loungers
    • Pool umbrellas

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Assistive listening devices available
    • In-room accessibility
    • Wheelchair accessible (may have limitations)

    More

    • Fireplace in lobby
    • Romance packages available
    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning
    • Free cribs/infant beds
    • Linens
    • Pillow menu
    • Premium bedding

    Bathroom

    • Free toiletries
    • Hair dryer
    • Shower/tub combination
    • Towels

    Entertainment

    • 42-inch LCD TV
    • Cable channels
    • Pay movies
    • Premium channels

    Food and drink

    • Coffee/tea maker
    • Free bottled water

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Phone
    • Safe

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Minimum check-in age - 19

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
    Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
    Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.

    Renovations and closures

    Due to COVID-19, this property’s food and beverage options may be limited.
    The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
    • Bar/lounge
    • Fitness facility
    • Outdoor pool
    • Restaurant
    The following facilities are closed on Friday and Saturday:
    • Fitness facility
    • Outdoor pool
    • Restaurant
    • Bar/lounge

    Access methods

    Staffed front desk

    Pets

    Pets allowed for an extra charge of CAD 25 per accommodation, per day, plus a deposit of CAD 50 per stay
    Dogs and cats only

    Children and extra beds

    Children are welcome
    Rollaway/extra beds are available for CAD 30 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Deposit: CAD 250.00 per stay

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: CAD 21 per night
    • Valet parking fee: CAD 28 per night
    • Pet deposit: CAD 50 per stay
    • Pet fee: CAD 25 per accommodation, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: CAD 30 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.0
    Very Good
    1,004 reviews
    5 - Excellent
    367
    4 - Good
    383
    3 - Okay
    145
    2 - Poor
    58
    1 - Terrible
    51

    4.2/5

    Cleanliness

    4.2/5

    Staff & service

    3.8/5

    Amenities

    3.9/5

    Property conditions & facilities

    4/5 Good

    Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    2/5 Poor

    Happy face iconLiked: Room comfort
    Sad face IconDisliked: Cleanliness, staff & service
    Not clean.
    They charge extra for everything, parking, coffee, etc. I had my dog with me, they charged me $25 for having my dog, then $50 for “deep cleaning”. I asked “don’t you already do deep cleaning due to COViD?” They said yes but this is different. I don’t see how there can be two different types of deep cleaning, my dog is probably cleaner than most guests, he barely even sheds. So, $75 for my dog, he might as well have his own room. When we got to the room, within 5 minutes of being there, my dog found a dirty sock under the desk. This is the “deep cleaning” my $50 got me. I needed to call the front desk at one point, I didn’t even want to touch the phone it was so dirty. I don’t think it’s ever been cleaned, it had black caked on gunge, it even had a layer of dust on it. I will never stay here again.
    Stayed 1 night in Sep 2020

    2/5 Poor

    Happy face iconLiked: Cleanliness, staff & service
    Sad face IconDisliked: Room comfort
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Very clean facility and helpful staff. Great location
    Stayed 1 night in Sep 2020

    3/5 Okay

    Traveled with family
    Happy face iconLiked: Cleanliness, room comfort
    Stayed 2 nights in Sep 2020