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Indoor pool
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk
Premium bedding, down comforters, in-room safe, desk

Guest reviews

4.0 out of 5 Very Good
1,000 reviews
Guests rated this property 4.2/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Pet Friendly
Air Conditioning
Spa
Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Map

Explore the area

Popular LocationDownsview Park9 min drive
Popular LocationSunnybrook Hospital11 min drive
Popular LocationYorkdale Shopping Centre13 min drive
AirportToronto, ON (YYZ-Pearson Intl.)18 min drive

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    About this area

    Toronto

    Located in North York neighborhood, Novotel Toronto North York is connected to a shopping center. Ontario Science Centre and Casa Loma are cultural highlights, and travelers looking to shop may want to visit Yorkdale Shopping Centre and Fairview Mall. Check out an event or a game at BMO Field, and consider making time for Ontario Place, a top attraction not to be missed. Spend some time exploring the area's activities, including skiing. Our guests appreciate the hotel's convenience to public transportation: North York Centre Station is just steps away and Sheppard-Yonge Station is 11 minutes by foot.
    View in a map
    Popular Location

    What's nearby

    • Downsview Park - 9 min drive
    • Sunnybrook Hospital - 11 min drive
    • Yorkdale Shopping Centre - 13 min drive
    • York University - 21 min drive
    • Casa Loma - 26 min drive

    Getting around

    • North York Centre Station - 2 min walk
    • Oriole Station - 7 min drive
    • AirportPearson Intl. Airport (YYZ) - 18 min drive

    Restaurants

    • Venue 1 – Serves breakfast, lunch, and dinner.

    About this property

    Novotel Toronto North York

    Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a sauna are onsite. All 260 rooms feature comforts like premium bedding and down comforters, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are TVs with digital channels.

    Awards and affiliations

    Green / Sustainable Property
    This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)

    Social distancing

    Contactless check-in and check-out
    Protective shields in place at main contact areas
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, and dinner
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: CAD 17 per day
    • Electric car charging station

    Food and drink

    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • Fitness center
    • Indoor pool
    • Sauna
    • Shopping

    Family friendly

    • Children's games
    • Children's toys
    • Dry cleaning service
    • Indoor pool
    • Laundry facilities
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe
    • Gift shop/newsstand
    • Library

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Hair salon
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Tour/ticket assistance
    • Wedding services

    Languages spoken

    • Bulgarian
    • English
    • Filipino
    • German
    • Japanese
    • Russian
    • Serbian
    • Spanish

    Business services

    • 24-hour business center
    • 8 meeting rooms
    • Conference space (6500 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible business center
    • Wheelchair-accessible lounge
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel
    • Wheelchair-accessible path to elevator
    • Wheelchair-accessible public washroom
    • Wheelchair-accessible registration desk
    • Wheelchair-accessible restaurant
    • Wheelchairs available on site

    More

    • Smoke-free property
    • TV in lobby

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Down comforter
    • Linens
    • Premium bedding

    Bathroom

    • Bathtub or shower
    • Free toiletries
    • Hair dryer
    • Towels

    Entertainment

    • Digital channels
    • Pay movies
    • Premium channels
    • TV

    Food and drink

    • Coffee/tea maker
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Iron/ironing board
    • Laptop-compatible safe
    • Laptop-friendly workspace
    • Phone
    • Slippers

    Policies

    Check-in

    Check-in from noon - midnight
    Early check-in subject to availability
    Late check-in subject to availability
    Express check-in
    Minimum check-in age - 19

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Dining venue(s)
    • Fitness facilities

    Access methods

    Staffed front desk

    Pets

    Pets stay free
    Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Self parking fee: CAD 17 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Safety features at this property include a carbon monoxide detector and a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    This property allows pets in specific rooms only; guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation
    4.0
    Very Good
    1,000 reviews
    5 - Excellent
    323
    4 - Good
    426
    3 - Okay
    158
    2 - Poor
    71
    1 - Terrible
    22

    4.2/5

    Cleanliness

    4.2/5

    Staff & service

    4.1/5

    Amenities

    3.9/5

    Property conditions & facilities

    3/5 Okay

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
    Sad face IconDisliked: Room comfort
    Room was very warm and despite adjusting temperature upon arrival it remained too warm overnight.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Staff & service, amenities, property conditions & facilities
    Lovely room as always. Limited services at this time but best efforts!
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The hotel was great, clean and staff was professional. The area was fine as I used it as a place to stay after dinner.
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with partner
    Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
    It was close to all amenities. The staff were very helpful especially considering the current covid 19 pandemic
    Stayed 3 nights in Sep 2020

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