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The Grand Orlando Resort at Celebration

3.5 out of 5.0

The Grand Orlando Resort at Celebration

3.5 out of 5.0

Recent guest reviews

The front desk staff were not helpful. The 22 year old manager told me she was doing a great job. The opposite is true.

Really enjoyed my stay. The rooms were nice, and the property was great. While at the resort I enjoyed the breakfast buffet, the sports pub, the Tiki Bar, and the Deli style place. All we're great. The staff was super nice, and enjoyed my interaction with them. Would recommend. I'll be back.

the rooms were dirty, elevetars didnt work half the time, room was flooded with water every time you took a shower, toilet overflooded, light switch didnt work asked staff to fix it 5 times. pool was filthy.

Room was nice and clean. Great location and nice staff ,Definitely recommend.

Big hotel, noisy with lots of kids, families. Overall was a good locstion

No hot water. Ridiculous!!! Overcharge of money.

The hotel room we stayed at stink. It has a mildew stuffy smell. It also smelled like someone sampled in the room even though the Hotel policy is no smoking. We were able to move to a different room but then the bathroom had insects.

Poor service. No room tissue paper. Horrible staff. Room key did not work I had to go three times to the front desk. Finally supervisor came and she told lock has to be replaced. 1 hour wasted, manager did not even have any courtesy to give some credit. Gave to the worst room of the hotel, she said all rooms are full. How can that be possible at 12.30 PM. I will never choose this hotel. On top of that they charge 25$ resort fee. This fee was no there in my order when I booked the hotel.

Hotel was what I would have expected for an older facility in Orlando. It was clean, just dated. Staff were extremely helpful and friendly.

Very nice resort with a great location to many attractions.

Did not stay there due to overbooking. Walk into room with sleeping guest. So embarssing Not happy.

The lobby and amenities were great, the shuttle service was very helpful, no need to rent a car to get to the parks! Our room was pretty nice, though had a small bathroom and smallish room for two queen beds. The rooms and halls need to be updated for new carpets, musty smell, especially in the hallways.

Hotel lobby looks great but when you get in your room the resort stops there broken phone, wallboard falling off wall, rust in the tub caulking turning black in the tub, room phone broken, security door latch hanging on by one of the four screws, show fixture pulling out the wall, toilet tank leaning against wall, and had to take toilet paper from another room that was for what ever reason just left open and unattended by staff

Very close to everything in the disney and universal area. Easy cab rides to parks.

Just "NOT" what it use to be ! It seem to be running behind on remodeling and the staff doing the best they can under the condition.

Hotel staff was nice for the most part. It was hard to communicate with most of them as most didn’t speak English as a first language. Hotel room was gross. Carpet was coming up. Couldn’t get into our room without trying multiple times every single time because the lock wouldn’t unlock. There was hair on the hair dryer and in the shower, along with rust. The water pressure SUCKED. We were given a handicap accessible room, even though we didn’t need it. The hotel halls had a weird smell to them. The cost of a regular breakfast burrito was $10 which is ridiculous, along with the other food. Every time we walked out to the parking lot, we saw workers sitting in the back stairwell just talking and hanging out. The bus that took guests to the park only went to Epcot and only ran a couple of times per day which led to us having to pay for Lyft to make it back to the hotel when leaving the park. The bus driver that took guests to Epcot from the hotel had a metal foot and we were in stop and go traffic for an hour and a half just getting to the park. I almost got out and walked because his driving made me so sick. Lyft is 100% a better option, even though that is about $15 one way. Definitely one of the worst hotels we’ve stayed at while visiting. We thought it couldn’t be that bad since we wouldn’t be in the room much, but I would’ve rather paid the extra hundred bucks to stay in the park. Wouldn’t recommend it.

2900 Parkway Blvd Kissimmee FL

Hotel highlights

  • Walking distance to Walt Disney World® area
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Located 1.8 mi (2.9 km) from Celebration Golf Club, The Grand Orlando Resort at Celebration is within a 10-minute drive of other popular attractions like Fun Spot America. This 718-room, 3.5-star resort welcomes guests with 2 outdoor pools, 3 restaurants, and a 24-hour fitness center. Old Town and ESPN Wide World of Sports are also nearby.


Dining

This resort is home to 3 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Start each morning off right with buffet breakfast served for a fee.


Rooms

Guests can expect to find free WiFi and 37-inch a flat-screen TV with cable channels. Beds are dressed in premium bedding and the bathroom offers a soaking tub, a hair dryer, and free toiletries. Other standard amenities include a refrigerator, a coffee maker, and free weekday newspapers.


Property features

The Grand Orlando Resort at Celebration features 2 outdoor pools, a children's pool, and a 24-hour fitness center. If you drive, self parking is USD 13.00 per day, and there's also limo/town car service. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this family-friendly resort include 2 spa tubs, outdoor tennis courts, and free WiFi in public areas.

Room options

Deluxe Room, 2 Double Beds, Accessible

Full 2 | Sleeps 4

Deluxe Room, 2 Double Beds, Pool View

Full 2 | Sleeps 4

Deluxe Room, 1 King Bed, Accessible

King 1 | Sleeps 2

Deluxe Room, 1 King Bed, Pool View

King 1 | Sleeps 2

Guest reviews for The Grand Orlando Resort at Celebration

Everyone (136) Couples (68) Business (29) Family (110) Friends (17) Other (6)
1
Everyone

The front desk staff were not helpful. The 22 year old manager told me she was doing a great job. The opposite is true.

By , from Boston, MA on Jan 17, 2019

Review comment responded on Jan 17, 2019

We apologize for any inconveniences you may have experienced during your stay with us.When we have constructive criticism we do utilize that to improve our service.

4
Everyone

Really enjoyed my stay. The rooms were nice, and the property was great. While at the resort I enjoyed the breakfast buffet, the sports pub, the Tiki Bar, and the Deli style place. All we're great. The staff was super nice, and enjoyed my interaction with them. Would recommend. I'll be back.

By on Jan 16, 2019

Review comment responded on Jan 16, 2019

Thank you for being our guest at Grand Orlando Resort at Celebration and for sharing your review. We are glad to read you had a pleasant stay with us. It was a pleasure hosting you, and we look forward to welcoming you back again soon.

1
Everyone

the rooms were dirty, elevetars didnt work half the time, room was flooded with water every time you took a shower, toilet overflooded, light switch didnt work asked staff to fix it 5 times. pool was filthy.

By on Jan 13, 2019

Review comment responded on Jan 14, 2019

It is never our intent to have a guest leave disappointed after a stay with us. We apologize that your experience with our Resort did not meet your expectations. We appreciate your feedback, and will review your comments with the Service Team. We are under new ownership and comments like this allow us to grow and improve as a Resort. We thank you for your patience and understanding during this time of progress as we are starting renovations and we will shortly commence our transition project to a Delta by Marriott by the end of the year

5
Everyone

By on Jan 8, 2019

Review comment responded on Jan 11, 2019

Thank you for being our guest at Grand Orlando Resort at Celebration and for sharing your review. We are glad to read you had a pleasant stay. It was a pleasure hosting you, and we look forward to welcoming you back again soon. It is with great delight to inform you that we will shortly commence our long-awaited renovation and transition project to a Delta by Marriott by the end of the year.

5
Everyone

Room was nice and clean. Great location and nice staff ,Definitely recommend.

By on Jan 8, 2019

Review comment responded on Jan 11, 2019

We are so glad you enjoyed your stay. We certainly hope to get to welcome you back very soon.

4
Everyone

Big hotel, noisy with lots of kids, families. Overall was a good locstion

By on Jan 6, 2019

Review comment responded on Jan 14, 2019

Thank you for being our guest at Grand Orlando Resort at Celebration and for sharing your review. We are glad to read you had a pleasant stay with us. It was a pleasure hosting you, and we look forward to welcoming you back again soon. It is with great delight to inform you that we will shortly commence our long-awaited renovation and transition project to a Delta by Marriott by the end of the year.

3
Everyone

No hot water. Ridiculous!!! Overcharge of money.

By on Dec 31, 2018

2
Everyone

The hotel room we stayed at stink. It has a mildew stuffy smell. It also smelled like someone sampled in the room even though the Hotel policy is no smoking. We were able to move to a different room but then the bathroom had insects.

By on Dec 28, 2018

1
Everyone

Poor service. No room tissue paper. Horrible staff. Room key did not work I had to go three times to the front desk. Finally supervisor came and she told lock has to be replaced. 1 hour wasted, manager did not even have any courtesy to give some credit. Gave to the worst room of the hotel, she said all rooms are full. How can that be possible at 12.30 PM. I will never choose this hotel. On top of that they charge 25$ resort fee. This fee was no there in my order when I booked the hotel.

By on Dec 26, 2018

3
Everyone

By on Dec 24, 2018

The Grand Orlando Resort at Celebration

2900 Parkway Blvd, Kissimmee, FL 34747