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Sofitel LA at Beverly Hills

4.5 out of 5.0

Recent guest reviews

Great location, great reception service, great general staff. Enjoyed our stay at Beverley Hills Sofitel immensely.

Overall the hotel is very nice. The restaurant is good. Parking is overpriced at $45 per night.

Service was above and beyond our expectations. Also appreciated their sense of urgency and hospitality. Would definitely stay here again.

Always a nice welcome friendly staff and everyone very efficient. Stay here whenever I’m in town😉

The hotel was amazing and close to everything. Also. they have a wonderful staff as well. The only thing i didnt like about was the check in, they said they will give me an early check in but didnt do so. also, parking is expensive at the hotel and good luck finding parking near there

This hotel desperately needs an update. Not a 4 Star hotel

The computers were down at check in so I had to wait 20 minutes in the lobby before I was given a room. I had reserved a king room but the computer would only let them assign a double bed room. Once in the room it smelled like urine.

my room was not clean. hole in sheets. hair on pillowcase. then water from an overflowing bathtub from above my room came pouring into my room about 1/2 after arriving. The hotel did not offer me another room or any discount. Instead they wanted to send someone up to begin getting the water out of the carpet while I was still in the room. After just traveling for a day, the last thing I wanted was someone making noise in my room. The phones were broken (message button would not turn off). Got a few calls from hotel staff which woke me up from a nap just to see if everything was ok. Apparently, housekeeping does not talk to other departments. Very dissapointed especially considering the cost of the room.

Merci beaucoup! Excellent hotel! Great! Thank you!

Perfect location and great service. Hotel was clean and beautoful

Although we had problems with our room the staff did everything possible to make it better. They were amazing and all problems were solved!!

Overall great stay but 1 major complaint: We ordered room service for two one night but we had nowhere to sit together in the room to enjoy our dinner!!! The desk can accomodate 1 person and the second person had to eat on the bed! And this was a double room with double occupancy, not just a single room with a guest for dinner! Usually they would bring some sort of roller table or something so the 2 guests can eat their dinner together. This was a huge let down coming from a luxury hotel.

Wonderful stay with upgrades, a late check out and a bar credit. Very attentive staff and hotel is in the heart of it all. Perfecto!

Nice hotel but have stayed there several times over the years and it is starting to show its age. I’d stay there again, but only for the right price.

Nice clean rooms. Friendly staff. Great location. Pillows and bed are a little too soft for me.

The hotel is located in a very nice area, shopping, Rodeo Drive and nice restaurants. The beds are uncomfortable.

Excellent staff, great location, live entertainment, price value is on matched in the local area

Always great price/value. Fast service Live entertainment clean room great location

Very beautiful hotel however, frustrating that the bar closed before 11 each night when it was supposed to be open until 1am. Talked to others who were staying there filming and said bartender had been closing early the weeks they had been there. We wanted to catch up with friends and had to leave or go up in the room. When you spend that kind of money, you expect to get service the hours posted.

8555 Beverly Blvd Los Angeles CA

Hotel highlights

  • Walking distance to Beverly Center Shopping Mall and Melrose Avenue
  • Free in-room WiFi
  • Onsite dining
  • Spa

Located in Beverly Grove, Sofitel LA at Beverly Hills is adjacent to Beverly Center Shopping Mall and within a 10-minute walk of other popular attractions like Cedars-Sinai Medical Center. This 4.5-star hotel has 295 guestrooms and offers conveniences like a restaurant, a full-service spa, and an outdoor pool.


Dining

This hotel serves as home to a cocktail bar, along with a Cafe that specializes in French cuisine. Savor a meal from the comfort of your room with 24-hour room service. Buffet breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

A TV comes with cable channels and pay movies, and guests can stay connected with free WiFi. Beds are dressed in premium bedding and pillow menus, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an iPod dock, a minibar, and a coffee maker.


Property features

Sofitel LA at Beverly Hills features a full-service spa, an outdoor pool, and a health club. Valet parking is available for USD 45.00 per night, and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services and dry cleaning/laundry. Other amenities at this luxury hotel include a sauna, conference space, and a business center.

Room options

Luxury Room, Hill View

King 1 | Sleeps 2

Presidential Suite, Balcony, View

King 1 | Sleeps 4

Luxury Room, View

King 1 | Sleeps 2

Room

King 1 | Sleeps 2

Guest reviews for Sofitel LA at Beverly Hills

Everyone (33) Couples (18) Business (12) Family (15) Other (6) Friends (4)
5
Partner Couples

Great location, great reception service, great general staff. Enjoyed our stay at Beverley Hills Sofitel immensely.

By on Jun 2, 2019

Review comment responded on Jun 4, 2019

Thank you for your review! We are so happy to see that that you were able to make the most of your stay! We are indeed famous for our location and our service is incomparable. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team

5
Everyone

Overall the hotel is very nice. The restaurant is good. Parking is overpriced at $45 per night.

By on May 19, 2019

Review comment responded on May 22, 2019

Thank you for taking the time to share your comments concerning your stay at the Sofitel Los Angeles At Beverly Hills. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. We are nonetheless very sorry to know that you were displeased with the value of our Valet Parking facilities. Our valet service is handled by an external company, and although the city has just imposed an minimum wage increase on all hotel service related jobs which has impacted our valet rates, we feel that our rates reflect the average Beverly Hills / West Hollywood rates and they are on par with our nearby competitors as well. Our relationship with our customers is very important to us. We hope to welcome you back to the Sofitel Los Angeles At Beverly Hills in the near future.

5
Families

Service was above and beyond our expectations. Also appreciated their sense of urgency and hospitality. Would definitely stay here again.

By on May 13, 2019

Review comment responded on May 13, 2019

Dear Rachael Thank you for your review! We are so happy to see that that you were able to make the most of your stay! We are indeed famous for our hospitality and service. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team

5
Everyone

By on Mar 12, 2019

Review comment responded on Apr 2, 2019

Thank you for your review! We are so happy to see that you enjoyed your stay with us. We look forward to welcoming you again very soon! Best regards, The Sofitel LA team

5
Everyone

Always a nice welcome friendly staff and everyone very efficient. Stay here whenever I’m in town😉

By on Dec 14, 2018

Review comment responded on Dec 20, 2018

Thank you for your review! We are glad to hear that you enjoyed our beautiful facilities and our wonderful staff! Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team

5
Everyone

The hotel was amazing and close to everything. Also. they have a wonderful staff as well. The only thing i didnt like about was the check in, they said they will give me an early check in but didnt do so. also, parking is expensive at the hotel and good luck finding parking near there

By on Dec 7, 2018

Review comment responded on Dec 14, 2018

Thank you for your review! We are glad to hear that you enjoyed our beautiful facilities and our ideal location! We do apologize for the early check-in though,it is unfortunately based on availability. Looking forward to welcoming you again very soon, Best regards, The Sofitel LA team

3

not a 4 star

Everyone

This hotel desperately needs an update. Not a 4 Star hotel

By on Jun 23, 2018

Review comment responded on Jun 29, 2018

Dear Drew, We do apologize for the fact that your stay did not match your expectations. Please feel free to contact the hotel directly to share what happened and provide us with more details. Best regards, The Sofitel LA team

3
Everyone

The computers were down at check in so I had to wait 20 minutes in the lobby before I was given a room. I had reserved a king room but the computer would only let them assign a double bed room. Once in the room it smelled like urine.

By on Mar 21, 2018

1

never again

Everyone

my room was not clean. hole in sheets. hair on pillowcase. then water from an overflowing bathtub from above my room came pouring into my room about 1/2 after arriving. The hotel did not offer me another room or any discount. Instead they wanted to send someone up to begin getting the water out of the carpet while I was still in the room. After just traveling for a day, the last thing I wanted was someone making noise in my room. The phones were broken (message button would not turn off). Got a few calls from hotel staff which woke me up from a nap just to see if everything was ok. Apparently, housekeeping does not talk to other departments. Very dissapointed especially considering the cost of the room.

By on Mar 21, 2018

5
Everyone

Merci beaucoup! Excellent hotel! Great! Thank you!

By on Mar 19, 2018

Sofitel LA at Beverly Hills

8555 Beverly Blvd, Los Angeles, CA 90048