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Recent guest reviews

It has the most beautiful pools (Adult & Children) in the city, the staffs are super friendly and super helpful. I was there during the CoVid-19 pandemic, so we stayed in the hotels for 2 days, and my kids enjoyed the pools so much.

There was ongoing construction work, although they tried their best to minimize impact. The maid in charge of our floor seemed very stressed...

The staff was super friendly and helpful. Just wished the infinity pool was not adult only.

Beautiful Christmas decorations!! Along with the amazing views.

The amazing location and the views and restaurants everything

We LOVE the Infiniti pool. Great hotel and definitely coming again.

Clean, updated and location. A great place to feel good.

We only stayed one night and didn’t get to use any amenity but I have to pay anyway.

Overall our stay was excellent with a great ocean view. The hotel shopping area was also very convenient. The Spa area and service was also very satisfying.

Great location with easy access to the beach and shops! Also, the infinity pool was amazing. Rooms are just ok and really need updating, but everything is clean.

It's a nice hotel at a reasonable rate in Waikiki.

Nice Hotel. Conveniently located to beach and shopping.

ants in the room and the bathroom sink would not drain.

Centrally located hotel right next to the beach. Liked the amenities as well!

The hotel is was on strike during our stay. I would of liked to of been notified prior to my arrival.. it didn’t really bother my vacation much since the hotel had towels and water etc on each floor outside the elevator.. the hotel over all was nice and within walking distance to all the shopping and plenty of food places.. would recommend for sure. We just had bad timing. Lol

Hotel employee was on strike, there was no one there, we had to do everything ourselves, will never come back here again

Beautiful hotel close to ocean and the pools are beautiful!

Kalakaua Ave Honolulu HI

Hotel highlights

  • Steps from Waikiki Beach and Royal Hawaiian Center
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Located in Waikiki, Sheraton Waikiki is next to popular attractions like Waikiki Beach and Royal Hawaiian Center. This 1636-room, 4-star hotel has 2 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Have a drink at the cocktail bar or enjoy onsite dining at one of 3 restaurants like RumFire, which specializes in Asian cuisine and serves lunch and dinner. You can get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

The 1636 rooms have an array of amenities, including lanais, coffee makers, and free newspapers. Guests can expect to find WiFi and 35-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport down comforters and bathrooms offer hair dryers and designer toiletries. Free local calls, safes, and ironing boards are also available.


Property features

Guests of Sheraton Waikiki have access to a full-service spa, 2 outdoor pools, and a children's pool. Parking is USD 35.00 per day (USD 45.00 per day for valet parking)—but if you prefer not to drive, catch a ride in the airport shuttle (available 24 hours) for USD 16.00 per person one-way. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and luggage storage. Other amenities at this beach hotel include a 24-hour fitness center, free WiFi in public areas, and conference space.

Room options

Room, 2 Double Beds, Partial Ocean View (Renovated Room)

2 Double Beds | Sleeps 4

Room, 1 King Bed, Partial Ocean View (Renovated Room)

1 King Bed | Sleeps 3

Room, 2 Double Beds, City View (Renovated Room)

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Oceanfront (Renovated Room)

1 King Bed | Sleeps 3

Guest reviews for Sheraton Waikiki

Everyone (28) Couples (2) Family (6)
5
Family

It has the most beautiful pools (Adult & Children) in the city, the staffs are super friendly and super helpful. I was there during the CoVid-19 pandemic, so we stayed in the hotels for 2 days, and my kids enjoyed the pools so much.

By on Mar 25, 2020

Review comment responded on Mar 25, 2020

Aloha Guest, thank you for being our guest and for writing such a generous review. We are delighted that our service and accommodations exceeded your expectations and that you and your kids particularly enjoyed relaxing at our two outdoor pools. We hope that your excellent experience will bring you back to enjoy more of what we have to offer. Thank you again for choosing Sheraton Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

4
Family with small children Family

There was ongoing construction work, although they tried their best to minimize impact. The maid in charge of our floor seemed very stressed...

By on Mar 10, 2020

Review comment responded on Mar 11, 2020

Aloha Guest, thank you for choosing the Sheraton Waikiki, and we are pleased overall you had a pleasant stay with us. On a separate note, we would like to thank you for your patience during our ongoing modelization. Thank you once more for your feedback, and we look forward to welcoming you back for a more seamless and enriching visit amidst our transformed hotel. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Family with small children

The staff was super friendly and helpful. Just wished the infinity pool was not adult only.

By , from San Francisco, CA on Feb 14, 2020

Review comment responded on Feb 15, 2020

Aloha julie, Thank you for taking the time to write about your experience at the Sheraton Waikiki. We take great pride in delivering excellent service so reviews like yours assure us that we are meeting that goal. Our staff is committed to making sure that our guests enjoy their stay so thank you for appreciating their efforts. We appreciate your concerns regarding the infinity pool and we will certainly share this with the appropriate individuals. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Family with small children

Beautiful Christmas decorations!! Along with the amazing views.

By on Dec 31, 2019

Review comment responded on Jan 1, 2020

Aloha, Thank you for the excellent review of Sheraton Waikiki. We are pleased to know how much you enjoyed our festive holiday decor. We love hosting guests during this season! Our breathtaking views are truly spectacular, and we love that this helped to make your stay memorable. It was our pleasure hosting you, and we look forward to doing so again on your next visit to Waikiki. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

4
Partner Couples

The amazing location and the views and restaurants everything

By on Dec 15, 2019

Review comment responded on Dec 15, 2019

Aloha, Thank you for sharing with us details about your stay at Sheraton Waikiki. We appreciate the generous remarks and are glad you enjoyed our hotel. We understand the importance of the details that make up a significant stay and are happy knowing not only our location but stunning views and amenities we offer enhanced your visit with us. We hope to see you again soon. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Family

We LOVE the Infiniti pool. Great hotel and definitely coming again.

By on Dec 6, 2019

Review comment responded on Dec 7, 2019

Aloha, Thank you for taking the time to share that your stay at Sheraton Waikiki was perfect in every way. We are glad you were able to experience and enjoy the longest oceanfront infinity pool in North America, right here at our resort. We appreciate your generous feedback, and we look forward to your next visit and providing you with another exceptional visit. Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

By on Sep 25, 2019

Review comment responded on Sep 25, 2019

Aloha Valued Guest, Thank you for staying with us and for the excellent rating! We are thrilled you had a great visit with us here at Sheraton Waikiki. Our staff loves to provide a best in class experience, so they will be pleased with your comments. We look forward to welcoming you back the next time you are in Waikiki! Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Everyone

Clean, updated and location. A great place to feel good.

By on Sep 20, 2019

Review comment responded on Sep 22, 2019

Aloha Valued Guest, We are delighted to see we met your expectations! Our highest priority is making sure every guest has a relaxing experience in clean, comfortable accommodations, and we're glad we made that happen for you. Thank you for taking time out of your busy day to share your feedback. We hope to welcome you again soon! Mahalo, Mari K. Sheraton Waikiki Guest Experience Team

5
Family Friends

We only stayed one night and didn’t get to use any amenity but I have to pay anyway.

By on Apr 16, 2019

Review comment responded on Apr 27, 2019

Aloha Valued Guest, We are grateful for valuable feedback, and we thank you for taking the time to share yours. We always want our guests to enjoy our fantastic location, hospitality, and comfortable accommodations, so we are disappointed that your visit did not meet your expectations. Thank you for choosing us, and we hope you will return and give us another opportunity to confirm why we are consistently a preferred choice for a visit to Waikiki. We wish you all the best with your travels and hope to see you again. Mahalo, Mari K. Guest Experience Team

5
Family

Overall our stay was excellent with a great ocean view. The hotel shopping area was also very convenient. The Spa area and service was also very satisfying.

By on Apr 7, 2019

Review comment responded on Apr 8, 2019

Dear Guest, Thank you for being our guest at the Sheraton Waikiki and sharing your 5-star review. We enjoyed reading your review and learning about the highlights of your stay. We are pleased to hear you enjoyed our beautiful ocean views, convenient location in the heart of Waikiki for local activities, and being pampered in the spa. We appreciate your comments, and we hope to see you again soon on your next visit. Mahalo, Casey O. Sheraton Waikiki Guest Experience Team

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