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Hyatt Place Waikiki Beach

3.5 out of 5.0

Recent guest reviews

Nice people very clean place I will come beak I well recommend to anyone

good location, front desk staff helpful and pleasant... director of housekeeping could never seem to get our simple time requests correct, cleaning cart left outside our door every night, terrible hallway smell, one female concierge would give us no information about buses or places and only wanted to sell us excursions.

That it's close to the beach and shops restaurants

The hotel was dated. Breakfast buffet was not all that great, parking was ok. Staff was very friendly, bartender and house keeper stuck out during our stay, very pleasant. Concierge was not very helpful, almost in a daze with everything we asked or inquired about.

Nice hotel close to beach and trolley rides for mini city tours car ballet parking good.

Two blocks from the beach , not to bad , the room was very comfortable but you need to be a Hyatt rewards member to get the free breakfast , the breakfast is ok but nothing like you get at hotels outside the U S . did not spend anytime at the bar area but they do have one that is separate from the pool area , the pool area is small and cheese .

Nice Hotel,close to the beach and the staff was very nice and friendly. Hey

Amazingly friendly and assistive staff with customer care ad satisfaction as their main goal.

Close to the beach. Excellent free breakfast. Wonderful staff and clean room.

Great hotel, friendly staff. Room itself had a door that didn't close properly letting noise from the outside get in, but overall a good experience.

There were some hiccups throughout our stay. At check in, I was told Hyatt no longer has free breakfast as advertised on the internet, one must be a member (joining is free). Um I guess I that’s ok to be bombarded with emails to get free breakfast. Catherine from the front desk couldnt accommodate my elderly mom and I with a room with two beds so we were stuck with one king bed and a roll away that was smaller than a twin. The room is quite small for two adults. There’s a destination fee charged at the end but not sure what exactly that is. Also the hotel gives you $5 credit for food/drinks every day, but NOT the day you check out so be aware. $5 credit doesn’t get you much bc a small Naked OJ is $5, with tax comes out to $5.24. We asked for late check out but our room key was deactivated prior to our check out time so we had to wait for them to reactivate again. Too many hiccups for my liking. this is my second time staying at the Hyatt Place Waikiki and probably will not be back here again due to my recent experience.

Friendly staff. 3 blocks from the beach. Nic & clean room.

Close to the beach and many good restaurants. The staff was nice. Good size rooms that are clean and comfy. Good size for the cost. Just a little far from the busier areas (shopping).

Close to beach and shopping. Staff friendly and helpful.

Bar/food service was not good. Apparently bar tender was out on vacation, so front desk attempted to serve. 17 or 18 floors...only 2 elevators. Unacceptable wait to go up or down. 4-7 mins during most cases. Common frustration with guest we spoke to. Twice no towels left in room by daily maid service. Called 3 times over 3 hours before towels were delivered after 11pm. 4 staying in room. Wife, 2 kids and I however only 2 beach chairs allowed per room. For the price, we expected much more.

Hotel highlights

  • Walking distance to Honolulu Zoo and Waikiki Beach
  • Free buffet breakfast
  • Free in-room WiFi
  • Bar/lounge

Located in Waikiki, Hyatt Place Waikiki Beach is 0.9 mi (1.5 km) from Queen Kapiʻolani Regional Park and within a 15-minute drive of other popular attractions like Diamond Head. This 426-room, 3.5-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Free buffet breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. Get an energy boost at the coffee shop/café, or grab a drink at the bar/lounge.


Rooms

Guests can expect to find free WiFi and 42-inch a flat-screen TV with cable channels and pay movies. The bathroom offers hair dryers and designer toiletries. Other standard amenities include a balcony, a sofa bed, and a refrigerator.


Property features

Hyatt Place Waikiki Beach features an outdoor pool, a 24-hour fitness center, and conference space. Valet parking is available for USD 35 per night. The 24-hour front desk has multilingual staff ready to assist with securing valuables, tours or tickets, and luggage storage. Additional amenities include a 24-hour business center, coffee/tea in a common area, and a computer station.

Room options

Room, Mountain View

King 1 | Queen 2 | Sleeps 3

Room, 1 King Bed, Accessible

King 1 | Sleeps 3

Room, 2 Queen Beds, Accessible, Bathtub

Queen 2 | Sleeps 5

Room, 1 King Bed, Ocean View with Single Sofa Bed (Standard)

King 1 | Sleeps 3

Guest reviews for Hyatt Place Waikiki Beach

Everyone (71) Couples (35) Business (1) Family (11) Friends (7) Other (2)
4
Everyone

By on Apr 12, 2019

Review comment responded on Apr 16, 2019

Thank you for sharing your memorable experience with us at Hyatt Place Waikiki Beach. We look forward to welcoming you back.

5
Family with small children Families

Nice people very clean place I will come beak I well recommend to anyone

By on Mar 3, 2019

Review comment responded on Mar 7, 2019

Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We look forward to your next visit and appreciate your recommendations to our upcoming guests.

4
Partner Couples

good location, front desk staff helpful and pleasant... director of housekeeping could never seem to get our simple time requests correct, cleaning cart left outside our door every night, terrible hallway smell, one female concierge would give us no information about buses or places and only wanted to sell us excursions.

By , from Palm Desert, CA on Mar 2, 2019

Review comment responded on Mar 13, 2019

Hi JJ, Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We appreciate your comments on our location and friendly team members. We have reviewed your additional information with the team so we may take any opportunity to improve and hope to serve you again in the future.

5
Family with small children Friends Families

That it's close to the beach and shops restaurants

By on Feb 27, 2019

3
Partner Couples

The hotel was dated. Breakfast buffet was not all that great, parking was ok. Staff was very friendly, bartender and house keeper stuck out during our stay, very pleasant. Concierge was not very helpful, almost in a daze with everything we asked or inquired about.

By on Feb 19, 2019

Review comment responded on Mar 14, 2019

Thank you for Hyatt Place Waikiki Beach. We appreciate your comments on our friendly team members and have shared your additional feedback with the team so we may take any opportunity to improve.

4
Everyone

Nice hotel close to beach and trolley rides for mini city tours car ballet parking good.

By , from redmond, Usa San Francisco ca. on Jan 28, 2019

Review comment responded on Feb 6, 2019

Hi Manny, Thank you for sharing your review of your experience with us at Hyatt Place Waikiki Beach. We're happy to hear that you enjoyed our convenient location and look forward to continuing to serve you on future visits to the island.

4
Everyone

Two blocks from the beach , not to bad , the room was very comfortable but you need to be a Hyatt rewards member to get the free breakfast , the breakfast is ok but nothing like you get at hotels outside the U S . did not spend anytime at the bar area but they do have one that is separate from the pool area , the pool area is small and cheese .

By on Jan 17, 2019

5
Everyone

Nice Hotel,close to the beach and the staff was very nice and friendly. Hey

By on Jan 12, 2019

5
Everyone

Amazingly friendly and assistive staff with customer care ad satisfaction as their main goal.

By on Dec 17, 2018

Review comment responded on Dec 18, 2018

Thank you for taking the time to share your review of your stay with us in Honolulu. As always, we are proud to read comments that our team provided remarkable service and we look forward to continuing to serve you on future visits to the island. Mahalo!

5
Everyone

Close to the beach. Excellent free breakfast. Wonderful staff and clean room.

By on Dec 9, 2018

Review comment responded on Dec 13, 2018

Thank you for taking the time to share your review of your stay with us in Honolulu. We look forward to your next visit and meeting all your expectations once again.