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Congress Plaza Hotel

3.5 out of 5.0

Recent guest reviews

Positive - Near the Harrison Red L stop. Negative - Loud during night banquets/parties Facility rich in history and cool decor.

everything is perfect and the staff are very friendly

Enjoyed our stay here! Loved the vibes and how close it was to the race we were running

Great location, no late night food, needs a little renovation

Close to many restaurants and shops . Great staff . Rooms nice and clean

Location close to my daily destination. Friendly staff. History.

Old building but with sufficient updates to be pleasant. Great breakfast!

The lobby was beautiful, the concierge was very kind and helpful as was the bellhop. Front desk staff wasn't incredibly friendly. Also, the last day of our stay, we wanted to walk around the hotel. We ended up riding in an elevator that we weren't supposed to be in, and security met us and told us if we walked around the property at all, we would be asked to leave. She told us we can't wander around the property at all, which is crazy! Also, the rooms were very old and dated, peeling paint, rust in the bathtub. The hallway had wallpaper that was peeling off, many rooms had no door knobs on them or padlocks on the door. We took pictures of this.

Beautiful lobby. Location is also superb. Have stsyed here twice and fiund the service to be above average.

Close to lots of things we like. W/ the weekend's cold spell we were able to stay warm.

Cons: No privacy, Staff knocks once and comes in directly multiple times. Broken bed Pros: spacious rooms, good view, overall good service

overall nice experience, rooms were crazy warm, better than being cold, a room with a view would have been nice considering plenty of vacancy , short walk to Buddy Guys blues club

Lovely place. Great location. I love the historic feel!

Good location. Close to everything. For sure needs some remodeling...

Nice historic hotel close to everything. Friendly staff.

The hotel is in a good location however it is similar to staying at a motel.

Hotel is very well located. Staff is very nice and friendly. Rooms are old but seem they are working on renovating them.

520 South Michigan Avenue Chicago IL

Hotel highlights

  • Walking distance to Columbia College Chicago and State Street
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Fitness center

Located in The Loop, Congress Plaza Hotel is next to popular attractions like Columbia College Chicago and Museum of Contemporary Photography. This 3.5-star hotel has 870 rooms and welcomes guests with 2 restaurants, free in-room WiFi, and a fitness center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

A TV comes with cable channels, and guests can stay connected with free WiFi and wired Internet. The bathroom offers a soaking tub, hair dryers, and free toiletries. Other standard amenities include a coffee maker, a safe, and a phone.


Property features

Guests of Congress Plaza Hotel enjoy a fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 49.00 per day. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a business center, express check-in, and a banquet hall.

Room options

Standard Room, 2 Double Beds, Lake View

Full 2 | Sleeps 4

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Standard Suite, 1 King Bed, Lakeside

King 1 | Sleeps 3

Family Suite

King 1 | Sleeps 6

Guest reviews for Congress Plaza Hotel

Everyone (157) Couples (2) Family (6)
4
Families

Positive - Near the Harrison Red L stop. Negative - Loud during night banquets/parties Facility rich in history and cool decor.

By on Apr 18, 2019

4
Everyone

By on Apr 14, 2019

5
Business Business Travelers

everything is perfect and the staff are very friendly

By on Apr 1, 2019

Review comment responded on Apr 12, 2019

Thank you for choosing The Congress Plaza Hotel, we appreciate your feedback and look forward to hosting you for a future stay!

5
Families Families

Enjoyed our stay here! Loved the vibes and how close it was to the race we were running

By on Mar 30, 2019

4
Partner Couples

Great location, no late night food, needs a little renovation

By on Mar 19, 2019

5
Partner Couples

Close to many restaurants and shops . Great staff . Rooms nice and clean

By on Mar 18, 2019

4
Business Business Travelers

Location close to my daily destination. Friendly staff. History.

By on Mar 6, 2019

5
Everyone

By on Mar 4, 2019

4
Families

Old building but with sufficient updates to be pleasant. Great breakfast!

By on Mar 4, 2019

2
Families

The lobby was beautiful, the concierge was very kind and helpful as was the bellhop. Front desk staff wasn't incredibly friendly. Also, the last day of our stay, we wanted to walk around the hotel. We ended up riding in an elevator that we weren't supposed to be in, and security met us and told us if we walked around the property at all, we would be asked to leave. She told us we can't wander around the property at all, which is crazy! Also, the rooms were very old and dated, peeling paint, rust in the bathtub. The hallway had wallpaper that was peeling off, many rooms had no door knobs on them or padlocks on the door. We took pictures of this.

By on Feb 26, 2019