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LCD TV, iPod dock, pay movies
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Guest reviews

4.7 out of 5 Exceptional
1,002 reviews
Guests rated this property 4.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Map

Explore the area

Popular LocationBoston Marathon Finish Line1 min walk
Popular LocationCopley Place3 min walk
Popular LocationPrudential Tower4 min walk
AirportBoston, MA (BOS-Logan Intl.)17 min drive

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    About this area

    Boston

    In the city center, The Lenox Hotel Boston is in Boston's Back Bay neighborhood, a walkable area with great shopping. Boston Opera House and Boston Museum of Fine Arts are cultural highlights, and some of the area's popular attractions include Museum of Science and New England Aquarium. Consider Brighton Music Hall for a night out, and don't miss USS Constitution Museum if you're traveling with kids. Take an opportunity to explore the area for water adventures such as boat tours.
    View in a map
    Popular Location

    What's nearby

    • Boston Marathon Finish Line - 1 min walk
    • Copley Place - 3 min walk
    • Prudential Tower - 4 min walk
    • Copley Square - 5 min walk
    • Northeastern University - 18 min walk

    Getting around

    • Copley Station - 2 min walk
    • Boston-Back Bay Station - 6 min walk
    • AirportLogan Intl. Airport (BOS) - 17 min drive

    Restaurants

    • Venue 1 – Serves breakfast, brunch, lunch, and dinner.

    About this property

    The Lenox Hotel Boston

    3 restaurants, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, valet parking, and coffee/tea in a common area. All 214 rooms offer free WiFi, iPod docks, and LCD TVs with digital channels. 24-hour room service, refrigerators, and free newspapers are among the other amenities available to guests.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Sheets and towels are washed at 60°C/140°F or hotter
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Contactless check-out
    Guest rooms kept vacant for 24 hours between stays
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Masks available
    Hand sanitizer provided
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Valet parking: USD 53 per day
    • Extended parking: USD 53 per night
    • Electric car charging station
    • Limo/town car service

    Food and drink

    • Full breakfast available for a fee daily 6:30 AM–11 AM: USD 20-50 per person
    • 3 restaurants
    • 1 bar
    • 24-hour room service
    • Coffee/tea in common area(s)

    Things to do

    • 24-hour fitness center

    Family friendly

    • Babysitting/childcare (surcharge)
    • Dry cleaning service
    • Free cribs/infant beds
    • In-room child care (surcharge)
    • Laundry facilities
    • Refrigerator
    • Rollaway/extra beds (surcharge)

    Conveniences

    • ATM/banking services
    • Ballroom
    • Elevator
    • Free newspapers in lobby
    • Front-desk safe

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance
    • Turndown service
    • Wedding services

    Languages spoken

    • Arabic
    • Chinese
    • English
    • French
    • Greek
    • Russian
    • Spanish
    • Thai
    • Vietnamese

    Business services

    • 24-hour business center
    • Computer station
    • Meeting rooms
    • Conference space (3000 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Fireplace in lobby
    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Blackout drapes/curtains
    • Free cribs/infant beds
    • Heating (climate-controlled)
    • Rollaway/extra beds (surcharge)

    Bathroom

    • Bathrobes
    • Designer toiletries
    • Hair dryer
    • Shower/tub combination

    Entertainment

    • Cable/satellite channels
    • iPod dock
    • LCD TV
    • Pay movies
    • Premium channels

    Food and drink

    • Free bottled water
    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Free local calls
    • Free newspapers
    • In-room massage
    • Iron/ironing board
    • Phone
    • Safe
    • Turndown service

    Policies

    Check-in

    Check-in from 3 PM - midnight
    Express check-in
    Minimum check-in age - 21

    Check-out

    Check-out before noon
    Express check-out

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Dining venue(s)
    • Fitness facilities

    Access methods

    Staffed front desk

    Pets

    Pets stay free
    Dogs only
    1 per room (up to 50 lbs)

    Children and extra beds

    Children are welcome
    Kids stay free! Children stay free when using existing bedding
    Rollaway/extra beds are available for USD 30.0 per night
    Free cribs (infant beds)

    Property payment types

    Important information

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 20 and USD 50 per person (approximately)
    • Valet parking fee: USD 53 per day (in/out privileges)
    • Extended parking fee: USD 53 per night
    • Rollaway bed fee: USD 30.0 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    Tax ID - C0015530350
    Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

    We should mention

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    4.7
    Exceptional
    1,002 reviews
    5 - Excellent
    791
    4 - Good
    168
    3 - Okay
    26
    2 - Poor
    13
    1 - Terrible
    4

    4.8/5

    Cleanliness

    4.8/5

    Staff & service

    4.6/5

    Amenities

    4.6/5

    Property conditions & facilities

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 2 nights in Sep 2020

    5/5 Excellent

    Business traveler
    Happy face iconLiked: Staff & service, amenities, property conditions & facilities
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with group
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    4/5 Good

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    The room is small especially the closet. Good value for the price. Great people.
    Stayed 1 night in Sep 2020

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