Traveled with family
8 Sep 2020
Liked: Room comfort
Sonders does not communicate with the buiding.
The hotel was conveniently located and nice but it is operated by Sonders and at the time of check in there were no Sonders staff to help us check in, and because it is a residential building, the front staff were not allowing us to check in and were very rude to us and basically said they do not work with Sonders and are not responsible to facilitate the check in process. After one hour of waiting, they finally felt bad and gave us the key to our apartment. We will never go back to this hotel again.
Stayed 4 nights in Jul 2020