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Indoor pool
Room Amenity
Premium bedding, down comforters, pillowtop beds, in-room safe
Premium bedding, down comforters, pillowtop beds, in-room safe

Guest reviews

4.1 out of 5 Very Good
1,001 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Map

Explore the area

Popular LocationPrudential Tower5 min walk
Popular LocationCopley Place9 min walk
Popular LocationBoston Marathon Finish Line9 min walk
AirportBoston, MA (BOS-Logan Intl.)15 min drive

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    About this area

    Boston

    Located in Boston's Back Bay neighborhood, Hilton Boston Back Bay is in the city center and near the airport. Boston Symphony Hall and Boston Museum of Fine Arts are cultural highlights, while Christian Science Plaza is a notable landmark. Looking to enjoy an event or a game while in town? See what's going on at Fenway Park. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. Our guests appreciate the hotel's location for the sightseeing.
    View in a map
    Popular Location

    What's nearby

    • Prudential Tower - 5 min walk
    • Copley Place - 9 min walk
    • Boston Marathon Finish Line - 9 min walk
    • Copley Square - 13 min walk
    • Northeastern University - 14 min walk

    Getting around

    • Prudential Station - 4 min walk
    • Boston-Back Bay Station - 12 min walk
    • AirportLogan Intl. Airport (BOS) - 15 min drive

    Restaurants

    • Lobby Bar (Starbucks Cafe – Serves breakfast daily.

    About this property

    Hilton Boston Back Bay

    Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a coffee shop/café, and a 24-hour business center are onsite. All 390 rooms offer comforts like pillowtop beds and premium bedding, plus free WiFi and flat-screen TVs with cable channels. Guests will also find refrigerators, room service, and down comforters.

    Cleaning and safety practices

    Enhanced cleanliness measures

    Disinfectant is used to clean the property
    High-touch surfaces are cleaned and disinfected
    Follows standard sanitization guidelines of CleanStay (Hilton)
    Follows industry sanitization guidelines of SafeStay (AHLA - USA)

    Social distancing

    Contactless check-out
    Protective shields in place at main contact areas
    Social distancing measures in place

    Safety measures

    Personal protective equipment worn by staff
    Temperature checks given to staff
    Temperature checks available for guests
    Masks and gloves available
    Masks are required at the property
    Hand sanitizer provided
    Individually-wrapped food options available for breakfast, lunch, and dinner
    This information is provided by our partners.

    Property amenities

    Internet

    • Available in all rooms: Free WiFi
    • Available in some public areas: Free WiFi

    Parking and transportation

    • Self parking: USD 56 per day
    • Parking height restrictions apply

    Food and drink

    • Full breakfast available for a fee daily 6:30 AM–10 AM: USD 17-25 for adults and USD 13-25 for children
    • 1 restaurant and 1 coffee shop/café
    • 1 bar
    • Room service available

    Things to do

    • 24-hour fitness center
    • Indoor pool
    • Shopping

    Family friendly

    • Dry cleaning service
    • Indoor pool
    • Laundry facilities
    • Refrigerator

    Conveniences

    • ATM/banking services
    • Elevator

    Guest services

    • 24-hour front desk
    • Concierge services
    • Daily housekeeping
    • Dry cleaning service
    • Laundry facilities
    • Luggage storage
    • Multilingual staff
    • Porter/bellhop
    • Tour/ticket assistance

    Languages spoken

    • Arabic
    • English
    • French
    • Spanish

    Business services

    • 24-hour business center
    • 15 meeting rooms
    • Computer station
    • Conference space (15000 square feet)

    Accessibility

    • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
    • Accessible bathroom
    • Braille signage
    • In-room accessibility
    • Roll-in shower
    • Wheelchair-accessible parking
    • Wheelchair-accessible path of travel

    More

    • Smoke-free property

    Room amenities

    Bedroom

    • Air conditioning (climate-controlled)
    • Down comforter
    • Heating
    • Linens
    • Pillow-top mattress
    • Premium bedding

    Bathroom

    • Designer toiletries
    • Hair dryer
    • Shower

    Entertainment

    • 32-inch flat-screen TV
    • Cable channels
    • Premium channels

    Food and drink

    • Refrigerator

    More

    • Connecting rooms available
    • Desk
    • Laptop-compatible safe

    Policies

    Check-in

    Check-in from 4:00 PM - 11:00 AM
    Late check-in subject to availability
    Minimum check-in age - 21

    Check-out

    Check-out before 11 AM

    Special check-in instructions

    Front desk staff will greet guests on arrival

    Renovations and closures

    The following facilities or services will be unavailable from September 9 2020 to December 31 2020 (dates subject to change):
    • Dining venue(s)
    • Fitness facilities

    Access methods

    Staffed front desk

    Pets

    Pets not allowed (service animals welcome)

    Children and extra beds

    Children are welcome
    Kids stay free! Up to 3 children stay free when using existing bedding
    Rollaway/extra beds are not available
    Cribs (infant beds) are not available

    Property payment types

    Important information

    Fees

    You'll be asked to pay the following charges at the property:

    • Destination fee: USD 20.00 per accommodation, per night

    We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

    Optional extras

    The following fees and deposits are charged by the property at time of service, check-in, or check-out.

    • Breakfast fee: between USD 17 and USD 25 for adults, USD 13 and USD 25 for children (approximately)
    • Self parking fee: USD 56 per day (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

    You need to know

    Extra-person charges may apply and vary depending on property policy
    Government-issued photo identification and a credit card may be required at check-in for incidental charges
    Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    Tax ID - C0014930350
    Safety features at this property include a smoke detector
    Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

    We should mention

    Pool access available from 6:00 AM to 10:00 PM
    Only registered guests are allowed in the guestrooms
    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
    Parking height restrictions apply
    Guests under 18 years old are not allowed in the health club or fitness facility
    4.1
    Very Good
    1,001 reviews
    5 - Excellent
    447
    4 - Good
    364
    3 - Okay
    105
    2 - Poor
    49
    1 - Terrible
    36

    4.4/5

    Cleanliness

    4.3/5

    Staff & service

    4.1/5

    Amenities

    4.2/5

    Property conditions & facilities

    4/5 Good

    Stayed 3 nights in Sep 2020

    5/5 Excellent

    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

    4/5 Good

    Stayed 2 nights in Sep 2020

    1/5 Terrible

    Business traveler
    Sad face IconDisliked: Staff & service
    Stayed 1 night in Sep 2020

    5/5 Excellent

    Traveled with family
    Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
    Stayed 1 night in Sep 2020

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