Cruise Customer Reviews

Home > Cruise Lines > Celebrity Cruises > About Your Ship: Celebrity Eclipse

About Your Ship: Celebrity Eclipse

14 Night Iceland & Fjords





Expert Review:

Departs Southampton (London) aboard Celebrity Cruises – Celebrity Eclipse

Sailing Date(s): July 6, 2013


Stateroom Prices from:

	Interior	Oceanview	Balcony	Suite
	$1,084	$1,646	$2,658	$4,448	Check Dates & Prices


	Call for up to $1,000 in extra savings! EXCLUSIVE: Up to $200 Hotel Promo Code EXCLUSIVE: Up to $400 Hotel Promo Code FREE Pre-Paid Gratuities!

Overview & Itinerary

Staterooms

Deck Plans

Food & Dining

Entertainment & Activities

Photo Gallery

Reviews

Expert Review |

Customer Reviews

See Prices & Availability


	Average Celebrity Eclipse Rating



	SORT BY: Most Recent \| Positive \| Negative \| Helpful 1 - 10 of 11 \| Next 1 >
	Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: 7+ cruises Traveler Type: Couple Stateroom Type: Balcony Spotless Ship, Snappy Service by Kevin B. from Hartford, Ct area Sailing date: Mar 2012 Pros: Cleanliness of ship, excellent customer sevice, great food Cons: some difficulties getting prompt bar service at times I was comfortable coming into this cruise that the service and food would be of a high quality. Celebrity Eclipse didn't disappoint in either category. Almost all staff members that we encountered offered a smile and genuine interest in making our stay aboard comfortable. Our waitstaff in the main dining room provided smiles and service particularly noteworthy. Humor was often the rule of the evening and our table was gifted by an outstanding team. Our only minor disappointments were encountered on deck when one pool area roaming bar waiter was less than enthusiastic or charming as he conducted his duties. We also struggled to get our order taken a couple of time at the admittedly busy Martini bar....we resolved this issue by retiring to a nearby cloistered cubby, where a waiter promptly took our order. In these days of concern about onboard safety, we were well educated and informed of procedures and skills of the staff in an emergency situation. We attended an informative discusssion on navigation and walked away very impressed with the profesionalism and high level of training and procedures established aboard the Eclipse. We would strongly recommend the ship and hope to travel with Celebrity again soon. Ship Details: Ship Quality Originally, I was skeptical about being aboard a ship over 100,000 tons. i love the sea and was concerned it might not feel as though I were really on the ocean. No worries, as the ship was well laid out with plenty of "elbow room", quiet areas and well-decorated public rooms. To my pleasant surprise, the ship proved not to be too large or "hotel like" for my tastes. Dining/Food Very high quality of staff and food. Particularly noteworthy were the Murano Restaurant and the Main Dining room (often underestimated in these times of optional upcharge retaurants...). Stateroom Quality Largest and most comfortable stateroom I've ever been in. The balcony proved to be well worth the additional expense and the location on the port side just below the bridge made for excellent viewing of scenery. Ship Staff Quality With only a couple of small glitches, the Eclipse staff showed a genuine interest in our wellbeing and displayed pleasant attitudes. A discussion with the future cruise department proved to be unfruitful as they were apparently shorthanded. We got a supervisor who was clearly under the gun timewise and didn't spend the time reviewing possible trips as we would have wished. Entertainment & Activities There was music all over the ship almost all of the time...We truly appreciated the different types of music and the skill of the musicians. Floor shows were well-laid out but we didn't book this cruise for the entertainment. If that is what you are onboard for, go to Vegas...a cruise ship is all about the experience of being aboard ship and visiting various ports. 6 out of 7 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 65+ Cruise Experience: 2 - 3 cruises Traveler Type: Couple Stateroom Type: Oceanview Other Worldly by Greg V. from Cape Coral, Florida Sailing date: Feb 2012 Pros: The whole operation Cons: offered tours were a little expensive Gorgeous ship. Ship Details: Ship Quality Elegant ship. Well laid out and easy to find one's way around. Dining/Food Food was a little bland-needed more flavor. Fish, while not bad, seemed like it could have been fresher, based on a small sample (probably a bit difficult on a ship). Overall, the dining was very pleasant and enjoyable. Loved having breakfast on the fantail just outside the 14th level cafe. Stateroom Quality Very nice. Large oceanview window- felt like we were on our own yacht close to the water. Immaculate. Wanted to take the bed home with us. Ship Staff Quality Very polite and attentive. Entertainment & Activities Enjoyed all the shows. Music everywhere, sometimes where you would just as soon have quiet. A capella group "Uncommon Ground" was great, as were all the entertainers. Children's Programs We didn't have children along, but enjoyed watching them parade by singing their pirate song. They seemed to be enjoying themselves. In fact, we didn't see many children which was a pleasant change from the mobs of them on our last cruise during a Christmas vacation some years ago (not Celebrity). 1 out of 1 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: 7+ cruises Traveler Type: Family w/older children Stateroom Type: Balcony great cruise by a traveler from buffalo,ny Sailing date: Jan 2012 Pros: hot glass shows Cons: theatre shows well organized, clean environment Ship Details: Dining/Food excellent, wide variety of choices Stateroom Quality small but well organized to make the most of space available Ship Staff Quality friendly hard working staff Entertainment & Activities some of the theatre shows were not very entertaining 3 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 30 - 49 Cruise Experience: 2 - 3 cruises Traveler Type: Couple Stateroom Type: Inside Nice get away by A Traveler from North Carolina Sailing date: Nov 2011 Pros: Ship service by waiters, cabin stewards, etc. was top notch Cons: the 750 gay dudes in banana hammocks that booked the same cruise It was clean, huge, and staffed well. The ship met every expectation I had of what a modern cruise ship should be. Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities 5 out of 7 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 30 - 49 Cruise Experience: 7+ cruises Traveler Type: Family w/young children Stateroom Type: Balcony Not. The Typical Celebrity by Just a gal from Denver,CO Sailing date: Nov 2011 Pros: The entertainment and ports Cons: Dining room service, lack of organization and attention to detail Dining room took excessively long to prepare meals and deliver to table. My six year old ordered a simple cheese pizza from the kids menu and it came out way over cooked and hardly had any cheese at all. The Oceanview Cafe was unprepared the night we ported at San Juan. There was only a few slices of pizza, a picked over salad bar and not much else except a mob of hungry angry passengers who returned from an evening in port. Took the staff over an hour and a half to bring the restaurant up to speed by getting additional help and finally at least getting some hot dogs and hamburgers going. The photo staff was great at taking pictures but awful when it came to filling orders. Long lines of frustrated people trying to pick up photos. Too few employees to help, incorrect orders, orders that weren't ready on time and overall just a poor representation. I waited in line an hour twice trying to get my photos and they still misspelled the family name I had PRINTED for them on the cards I ordered. Ship Details: Ship Quality Beautiful! Loved all the design details. Dining/Food Cruised Celebrity before and always was impressed. Not sure why this one was so bad. I hope its isolated to this ship and can be corrected with personnel and mgr changes. Stateroom Quality Ship Staff Quality Entertainment & Activities Gareth Oliver. Awesome and funny individual! Children's Programs My six year old loved it! Read this user's port of call reviews: San Juan, Puerto Rico; Basseterre, St. Kitts; Philipsburg, St. Maarten Collapse List of Ports Ports of Call: San Juan, Puerto Rico Basseterre, St. Kitts Philipsburg, St. Maarten 3 out of 5 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: 2 - 3 cruises Traveler Type: Singles/friends Stateroom Type: Balcony Eclipse is the best cruise ship !! by Boyd H. Retra from Wilmington NC Sailing date: Mar 2011 Pros: the accomodations the restaurants and bars the sundeck Soltice Fitness center Cons: the shore excursions- a very pleasant cruise-however too many people for me -it is like large city-no connections were made most passengers were overweight-but they enjoyed their food-so nobody,s business -we had a nice table with two nice persons Ship Details: Ship Quality very clean and spacious Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities Read this user's port of call reviews: San Juan, Puerto Rico; Basseterre, St. Kitts; Philipsburg, St. Maarten Collapse List of Ports Ports of Call: San Juan, Puerto Rico Basseterre, St. Kitts Philipsburg, St. Maarten 3 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Cruise Experience: 2 - 3 cruises Stateroom Type: Balcony Shedding winter doldrums by A Traveler from Philadelphia Sailing date: Mar 2011 Pros: Pristine, new ship Cons: Inadequate swimming pools Ideal cruise for resting and rejuvenating after a harsh winter. The food was better than expected and the staff were very pleasant and responsive. The ports were unremarkable but enjoyable, nonetheless. The Cruise ship recommended excursion on a catamaran ride to a Cozumel beach was choppy and rough and much too long. An Orbitz booked excursion to a beach in Roatan proved to be a bit unsavory as the driver took us on an unrequested detour and questionable stop on the island before returning to the pier. The ship's entertainment ranged from excellent (Sound Decision A Cappella Group) to cloyingly irritating (Cruise Director Nick's overuse of "ahh-mazing" and unrelenting demand for audience to make some noise). Overall, however, this was a beautiful vacation with perfect weather. Ship Details: Ship Quality New and sparkling! Dining/Food Too good! Especially enjoyed lunch at Aqua Spa Caf - a nice change from heavy eating at breakfast and dinner. Drink package wasn't needed for us. We were able to enjoy ourselves to the fullest under the influence of sobriety. Stateroom Quality Stateroom was intelligently laid out; sizable balcony; very quiet and well-appointed. Ship Staff Quality Except for some snooty sales people in the ship's onboard stores. Entertainment & Activities 3 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 65+ Cruise Experience: 2 - 3 cruises Traveler Type: Singles/friends Stateroom Type: Balcony the eclipse !! by Boyd Retra from Wilmington NC Sailing date: Mar 2011 Pros: the decor the deck chairs the fitness center the pool -the martini bar!! Cons: roo many people-very view contacts-it was like a large city!! nothing went wrong absolutely a wonderful cruise better than the med.cruises i have been on and the service was excellent -but too many people and they all have nothing in common only eating as much as they can harbor-i am a weight watcher and i enjoyed the fitness center -promote the area more in your advertising you get a nice qaulty crowd more fun and good looking tooo.k!! Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities Read this user's port of call reviews: San Juan, Puerto Rico; Basseterre, St. Kitts; Philipsburg, St. Maarten Collapse List of Ports Ports of Call: San Juan, Puerto Rico Basseterre, St. Kitts Philipsburg, St. Maarten 2 out of 3 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: First cruise Traveler Type: Couple Stateroom Type: Balcony A super cruise and Vacation. by Dave and Martha R from Pittsburgh, PA Sailing date: Feb 2011 Pros: Everything was great but the people were exceptional. Cons: I can't think of anything. Celebrity does evrything right. Our room was great, the food was unbelievable,the entertainment was first rate, but the staff is what will make this vacation unforgetable. Ship Details: Ship Quality I know it's a new ship, but it is just beautiful. Dining/Food Stateroom Quality Ship Staff Quality This is what I think made the differance. the staff are friendly, helpful, and have a great additude. It just made for a really great vacation. Entertainment & Activities Read this user's port of call reviews: San Juan, Puerto Rico; Basseterre, St. Kitts; Philipsburg, St. Maarten Collapse List of Ports Ports of Call: San Juan, Puerto Rico Go seethe old city it's fun. Basseterre, St. Kitts Take Greg's safari Adventure, you see alot of the island and learn alot of it's history. Philipsburg, St. Maarten 0 out of 0 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 18 - 29 Cruise Experience: 2 - 3 cruises Traveler Type: Couple Stateroom Type: Balcony Beautiful Ship! by Jon S. from Minneapolis, MN Sailing date: Dec 2010 Pros: Clean, New, Nice decor, Classy. Cons: Hot tubs were always crowded and not open late enough The ship was beautiful. Since it was a brand new ship this year everything was so nice and clean. If Celebrity can keep up it's appearance, they have a winner. Easy access to everything except the hot tubs which were always crowded as they only held about 4-5 adults. Also the pools and hot tubs closed too early in the evenings. Staff on board were awesome! They were very professional and helpful. On board entertainment was pretty good... Not Vegas good but not bad for a ship. Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities Read this user's port of call reviews: Costa Maya (Mahahual), Mexico; Cozumel, Mexico; George Town, Grand Cayman; Roatan (Isla Roatan), Bay Islands, Honduras Collapse List of Ports Ports of Call: Costa Maya (Mahahual), Mexico Somewhat of a tourist trap. Not much at the port. Vendors hound you to come in their stores. Cozumel, Mexico Vendors hound you to come in their stores. George Town, Grand Cayman Roatan (Isla Roatan), Bay Islands, Honduras Not much at the port but make the trip to one of the beaches such as Tabyanna. 7 out of 8 people found this review helpful. Did you find this review helpful?
	1 - 10 of 11 \| Next 1 >