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Over all a good experience by
A Traveler from Germany Sailing date: Jun 2013Pros: Food Cons: fees not being fully explained The overall crew was wonderful by the 3rd day they remembered our daughters name and where so helpful. The cabin was inside with a window and was a good size the room was kept up multiple times every day although we didn't request it to be. I recommend looking into sure excursions on your own or once you get to the location the ones provided by the actual cruise line are over expensive and in some cases we found the local transportation cheaper. other than those minor things it was a good experience. Ship Quality
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Children's ProgramsThere was a program for 3 and above but there was no other form of childcare for to get children that could not be taken to the casino or to other events on the cruise so it limited what could be done. Our daughter is 2 and we couldn't even leave her to play with the other children. The room they have for 2 and below is not good at, there was way out dated toys and nothing else in the room for them to do. It was very disappointing.  0 out of 0 people found this review helpful.
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  Great cruise! by
Abbey A from Lawrence, KS Sailing date: May 2013Pros: Entertainment in the evening Cons: the location and noise level of our stateroom It was a great cruise experience, with excellent ports of call, entertainment, food, service, and accommodations. We were new to the Freestyle cruising, so didn't quite bring dressy enough clothes, but still had a blast. Service was great. I do wish we would have had more time at many of the ports, and we were disappointed with the extremely slow disembarkation process (which was communicated too quietly) the morning we left. We picked up luggage tags to disembark at 8:15AM and didn't get off the ship til at least an hour later. Ship QualityWe were pleasantly surprised that at many times on this cruise ship we could actually feel alone... this was different than on previous cruises we have taken with different companies. It didn't seem too crowded, and we never had to wait in line at the buffet. However, on days at sea it was practically impossible to find a chair in the sun. Dining/FoodWe had to wait with a buzzer almost every night we chose to dine in one of the two free restaurants. Otherwise, though, the food was great! Stateroom QualityThe size and cleanliness of the room was superb; however, we were selected to stay in room 4501 which was was very loud due to its proximity in the front and bottom of the ship. We were awakened many times throughout the night as we were pulling into ports or as the engine started/stopped. Ship Staff QualityWe found the bar staff to be wonderful! They were very personable and made our evenings a treat. It may sound silly but I was disappointed to have not received more than 2 towel animals in the evening. Entertainment & ActivitiesExcellent entertainment in the evening! The magicians and gymnasts made great shows, and the on-board dancers and singers were great every night! 0 out of 0 people found this review helpful.
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OK cruise on the NCL Jade by
Pat L from MD Sailing date: Dec 2012Pros: The ceramic chairs in the Spa Cons: Daily recycled food on the buffet Waiters did not want to clean the tables and when they did the food was brushed into the chairs.
the Spa had Black mole in the shower stalls and hot tub water never got hot Ship Quality
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5 out of 5 people found this review helpful.
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"A wonderful cruise!" by
Dave S from Stevens Point, WI Sailing date: Oct 2012Pros: food, excellent shows and attention to sanitation Cons: little kids Clean, spacious and friendly staff. Ship Quality
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Stateroom Qualitybottom floor. Really don't spend much time in the room other than sleeping and with no windows, one really can sleep. Ship Staff Quality
Entertainment & ActivitiesExcellent variety 0 out of 1 people found this review helpful.
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Just an Average cruise by
George S. from San Diego, CA Sailing date: Oct 2012Pros: The dining staff Cons: The shore excursions 2 female staff who were very rude. The ship is clean but I have missed the animal towel made by room cleaning crew before, this was our third cruise with NCL, they did'nt have it this time. Ship Quality
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Ship Staff QualityMost of the staff were friendly...but some of Shore excursions female staff were rude, need some customer service communication skills... Entertainment & Activities
3 out of 4 people found this review helpful.
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An amazing cruise by
A Traveler from Buena Park, CA Sailing date: Sep 2012Pros: I loved the intertainment Cons: The food. The ship was clean, the crew was friendly, this was the best intertainment I've attended on a ship. The excursions where excellent. Ship Quality
Dining/FoodI was dissapointed that we did not have the oportunity to eat in the main dinning area. Due to the wait time of over an hour and we could not make reservations. Stateroom Quality
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2 out of 2 people found this review helpful.
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Norwegian Jade 7 days Greek Isles Cruise by
Ulian B from Ukraine Sailing date: Aug 2012Pros: Nice ship and great service plus good quality entertainment, food in general was good and Asian/Japanese speciality restaurants were quite good. Cons: Shore excursions too expensive, some speciality restaurants (French, steakhouse) are nothing special, hidden taxes in costs of drinks that are quite expensive The ship is quite good and the team is good too. They offer good food and entertainment. The gym is large enough and properly equipped. Everything is kept clean and shiny. Staff is friendly and helpful. On the negative side, some of speciality restaurants (French, steakhouse) are nothing special and one could get better services in the main restaurant for free whereas Asian/Japanese restaurants are quite good and forth visiting. Shore excursions are quite expensive and usually not forth the money - it is cheaper to rent a car on the shore for a few hours and explore islands on your own. Ship Quality
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2 out of 2 people found this review helpful.
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Perfect Experience by
Levent T from Brussels / BELGIUM Sailing date: Aug 2012Pros: Timely and perfect organization Cons: Very crowded buffet area This was our first cruise and it will not be last.The ship was very nice and staff were very friendly. We were in mini suite with our 9 months old baby and it was very comfortable. Ship Quality
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1 out of 1 people found this review helpful.
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Love the Norwegians by
A Traveler from Des Moines, IA Sailing date: Jul 2012Pros: Accomodations, friendly staff, wonderful food, various workshops and seminars Cons: The front desk staff did not have the knowledge to handle some of our issues. The pool area was tooooo small for 3000 guests and there were not enough deck chairs for everyone. Beautiful facility; great food; friendly and professional stateroom staff and dining room staff; wonderful seminars onboard. Ship QualityPools too small for 3000 guests and not enough deck chairs for everyone. People had to fight for deck chairs around the pool on 'days at sea.' Dining/Food
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Ship Staff QualityGuest services staff did not possess the knowledge to handle our specific medical needs and financial needs. Closing the on board credit account was difficult. Entertainment & ActivitiesAMAZING shows and acrobats! 2 out of 2 people found this review helpful.
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Great ports, not relaxing by
A Traveler from San Diego, CA Sailing date: Jun 2012Cons: Constant announcements in the guestroom areas waking me up The itinerary was great, and most of the on-board entertainment was really fun. The performers in all of the shows were great, and I was never bored. But, there were almost constant announcements over the PA in guestroom areas that woke me up in the morning and during daytime/evening naps (it was our honeymoon, we needed rest!). The content of the announcements was always unnecessary and repeated in 7 languages. Ship QualityThere were only 2 pools, both were very small and crowded. It was impossible to swim laps or relax in the pool without people running into you. Dining/FoodThe free dining options were mostly really good. After the first day or two we figured out what we liked and there was great variety. Stateroom QualityThe room was tiny, but the bed was very comfortable. It was too close to a hallway speaker so the room was very loud. Ship Staff QualityMost staff were very friendly and helpful, especially the cruise director and his close staff. Other staff/bartenders were annoyingly chipper and asked too many personal questions. Entertainment & ActivitiesThe nightly shows were very well put together, and the special events during our days at sea were fun to watch (ex. the jazz band, Cole Porter's hits, etc) 1 out of 1 people found this review helpful.
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