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Excellent Value by
Andrea P from Birmingham, AL Sailing date: Apr 2012Pros: friendly service, good food Cons: Ship in much need of refurbishing Service was excellent with great attituded by all. Best food of any cruise line (incl. HAL and Royal Carribean). Enjoyed main dinining room and especially loved the 5 course/wine pairing dinner in Olympic. Ship in much need of refurbishing, but aware of such when booked. Still, public areas were very clean and cabin bed confortable. However, despite repeated attempts to correct had A/C problemns in cabin so that it was overly warm entire trip. Noticed that the entire aft area was warm, as was 10th deck buffet area. If weather had been hotter, would have been miserable. Kudos on non-smoking casino. Enjoyed the clean air and friendly low key dealers. Entertainment was top notch -- esp. Broadway Revue with excellent sets, costumes and vocals. Ship Quality
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 6 out of 7 people found this review helpful.
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  An amazing first cruise! by
Sarah S. from Cincinnati, OH Sailing date: Mar 2012Pros: The ship was beautiful and clean. The buffet was delicious and open almost the entire day. Dining food was delicious. The staff were extremely friendly and helpful. Cons: Beverage packages were expensive. Bar service in the dining room was slow. The last night the bar waiter took our beverage orders; he never returned. This was our first cruise, but we thought the ship was absolutely beautiful. The rooms and public areas were clean and updated. We were told this is a smaller ship compared to others, but with a four night cruise, we still were only able to see only half of the ship. We thought it was extremely nice and were impressed! Ship QualityAlways clean! Dining/FoodNew and different options each night in the dining room! The bar service in the dining area was fair at best. Our waiter and assistant waiter did a nice job and were friendly. Stateroom QualityWe had a balcony room and it was absolutely beautiful. It was tastefully decorated with a nice open view. For the two of us we had plenty of space and plenty of storage. We were treated to a complimentary bottle of champagne and fruit dish upon the arrival of our room. We were always given an after lunch snack of cheese/crackers etc. The room was kept cleaned and organized. Ship Staff QualityEveryone staff member on the ship went above and beyond. Everyone was friendly. Our stateroom attendant Derrick, was great. He helped us...we had lots of questions being first time cruisers. Our bed was always made by the time we came back from breakfast and after dinner our bed was turned down with mints to share. He also left a variety of fresh flowers in the room each day...nice touches! 6 out of 7 people found this review helpful.
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"Hmm, So So at Best" by
Graham C from Orlando, Florida Sailing date: Mar 2012Pros: Staff were friendly, Cons: Ship was in poor condition, Food was terrible. I've been on over 10 cruises now and by far this was the worst experience yet. We were expecting a higher class of cruise with Celebrity but that was just not the case. We spent the extra money for a concierge class room which was nice I do have to say but it was dirty, the sliding door to our balcony was almost seized due to rust which they ended up changing the door after two days of complaining. The ship is scheduled to go into dry dock later this year and for good reason. It's very old and dirty in places. The staff did their best so I cannot knock them for trying. By far the worst food i've had on a ship. The buffet was terrible. I've had better at cheap roadside cafe's. The overall experience was no where near what we expected. I would not recommend this ship. Ship QualityNeeds a major make over. Mold in the shower in our room. Dining/FoodBy far the worst food i've had on any cruise ship. Everyone at our table was of the same opinion. Stateroom QualityNot bad but we've had better. Worth getting the concierge class room. It's only a little extra but worth it for space and service. Ship Staff QualityI can't knock the staff. Were very friendly and helpful. Entertainment & ActivitiesThe main acts were very good which is to be expected but with the exception of the piano player (ex American Idol runner up) the around ship entertainment was VERY bad. It was like a Philippine karaoke contest. At times the music hurt my ears. We had to leave the room. Piano bar was great but no room for dancing. 2 out of 4 people found this review helpful.
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A bit disappointed by
Lisa H from Hendersonville, NC Sailing date: Feb 2012Pros: Our state room, the service staff, and the ports of call Cons: No organization and bad communication within the crew. Ship is in desperate need of repairs. The ship is feeling its age. There is an obvious need for restoration. The service on this ship did not compare to the Century (the main dinning room service was exceptional, however). Everything seemed very disorganized, and there seemed to be a lack of communication within the crew members. Ship QualityNeeds major repairs. I literally saw granite being held together with duct tape and paint chips floating in water on the floor in the spa areas. Dining/FoodThe Ocean Grill was a disorganized mess-mostly because the ship guests were pushy and self centered, the coffee was horrible and dinner had very little to offer. You must dine in the main dining room for dinner if you care about service and quality. Stateroom QualityIt was nice. We had an accessible room, which gave us a little more space. Our room attendant was exceptional! Ship Staff Quality
Entertainment & ActivitiesWe tried to go to a dance class-too crowded. We tried to go to an "aperitif tasting"-the bar tender knew nothing about it. I took a yoga class (which I paid $12 for), and the instructor was unqualified-seemed to be making things up as he went along. We saw a juggler/comedian who was really great! A lot of things we missed because it conflicted with our dinner time. 0 out of 0 people found this review helpful.
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another great trip/exper. from Celebrity by
Mark J. Blocki from Milwaukee, WI Sailing date: Feb 2012Pros: food Cons: getting lost on board extremely friendly and helpful staff
friendly people on board
very clean all the tiime
everything and everyone (staff) classy to say the least Ship Quality
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0 out of 1 people found this review helpful.
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This is an older ship by
A Traveler from Houston, Tx Sailing date: Feb 2012Pros: The main dining food was wonderful Cons: the buffet food was lacking. This is an older ship. I expected something nicer!! The bathrooms were in need of repair and we never could get our air conditioner working properly. Some of the staff didn't like each other and they didn't hide it. Ship QualityMuch of the ship needed updates in decor. Dining/FoodI loved the food in the main dining room but the buffet was terrible. Stateroom QualityMold in the shower and ac didn't work Ship Staff QualityMost of the staff were very nice and really did want to make you happy Entertainment & Activities
0 out of 0 people found this review helpful.
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More than I imagined by
Michelle W from Black Hawk, CO Sailing date: Jan 2012Pros: The prompt, courteous service by all staff Cons: Designated dinner time This was our first cruise. The ship was beautiful, the staff was impeccable, our room was beautiful. Dining/FoodSelection was great. Would prefer not to have a designated seating time. Stateroom QualityOur stateroom attendant was awesome! Ship Staff QualityImpeccable Entertainment & ActivitiesNot enough time to enjoy it all 1 out of 1 people found this review helpful.
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Short but Good by
A Traveler from Portland, OR Sailing date: Feb 2012Pros: Key West Cons: Cozumel This short cruise spent too little time in Key West. Cozumel was adequate but uninteresting. We had been there before to stay and had the time to do it right. Ship Quality
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0 out of 0 people found this review helpful.
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AWESOME CRUISE by
Devi Govender from South Africa Sailing date: Jan 2012Pros: EVERYTHING WAS GREAT Cons: THERE WAS NOTHING TO DISLIKE. SHOULD HAVE BEEN A LONGER CRUISE. Everything was absolutely fabulous. it was like a 5 star hotel if not better. Ship Qualityeverything exceeded our expectations Dining/Foodit was outstanding. the first night we did not have anything that we normally eat and the manager had come through and made up something quickly to accomodate for that. the next night when we arrived for dinner, we had a 5 course indian meal that was prepared especially for us. that was totally incredible that they had gone out of their way to accomodate our needs. Stateroom Qualitywe had Antonio that attended to our cabin, he made sure we were comfortable. he went out of his way to ensure that we were always happy. Ship Staff Quality
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0 out of 1 people found this review helpful.
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nicer than expected by
Laura O from Coon RApids, MN Sailing date: Dec 2011Pros: enough to do Cons: shows were just ok After reading some of the reviews concerned about condition of ship, seemed very nice layer out just like the new eclipse ship easy to get around ship. Understand this ship will be redone in february interested in seeing what they do and what they keep, very nice still, pool area getting worked over looking.
Dissapointed that I purchased a bottle of wine to be delivered to dining room on our 2nd night as a gift to my cousin for her first cruise and got on the ship and there was the bottle in our room with the note, 2nd time with celebrity that this has happened, seemed not to care that they made the mistake, did nothing to fix it, like get it to the dining room so it can be chilled when we need it. Ship Qualitysize was perfect Dining/FoodDid not like that in the buffet they dished the food out for you, many servers seemed crabby also. Stateroom QualityWe had a handicapped room for my cousin, wish all the rooms were that size, need a plug in near the beds though. Ship Staff QualityGreat attitude with nearly all of the workers. Entertainment & ActivitiesJuggler was GREAT, singers got old and the comedian was so, so, last cruise with eclipse we had shows similar to cirque de soleil that were great. 3 out of 5 people found this review helpful.
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