Cruise Customer Reviews

Home > Cruise Lines > Norwegian Cruise Line > About Your Ship: Norwegian Gem

About Your Ship: Norwegian Gem

1 Night Escape
Brochure price $299. Save up to 50% !





Expert Review:

Departs New York aboard Norwegian Cruise Line – Norwegian Gem - Featuring The Haven By Norwegian!

Sailing Date(s): Nov 2013, Dec 2013, Nov 2014, Dec 2014


Stateroom Prices from:

	Interior	Oceanview	Balcony	Suite
	$149	$169	$199	$229	Check Dates & Prices


	Up to 4-Category Upgrade! Ask about $150 FREE Spending: Suite!

Overview & Itinerary

Staterooms

Deck Plans

Food & Dining

Entertainment & Activities

Photo Gallery

Reviews

Expert Review |

Customer Reviews

See Prices & Availability


	Average Norwegian Gem Rating



	SORT BY: Most Recent \| Positive \| Negative \| Helpful 1 - 10 of 30 \| Next 10 >
	Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: 7+ cruises Traveler Type: Family w/young children Stateroom Type: Balcony GREAT FAMILY FUN!!! by Roe C from Malverne, NY Sailing date: Dec 2012 Pros: FAMILY DINING Cons: WHITE PARTY A great time was had by all....family fun activities all day long!!! Ship Details: Ship Quality Easy to navigate the ship's layout Dining/Food Every restaurant was better than the last..... Stateroom Quality Lots of storage areas.... Ship Staff Quality All very eager to please.... Entertainment & Activities Great shows.....bingo was entertaining .....loved the cruise director!! Children's Programs Kids were kept busy all day long 0 out of 0 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 30 - 49 Cruise Experience: First cruise Traveler Type: Singles/friends Stateroom Type: Inside it was alot of fun by nathan f from asheville nc Sailing date: Dec 2012 Pros: the friendly staff on the ship Cons: not alot of time to spend in port very nice ship. i like to sail freestyle. you can eat when you want and you can sit any place on the ship that you want. the food was very good also. Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality very frendly and nice staff. they help anyway they can 3 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 18 - 29 Cruise Experience: 2 - 3 cruises Traveler Type: Couple Stateroom Type: Oceanview great boat, average locations by marisa a from philadelphia pa Sailing date: May 2012 Pros: the boat was very fun, lots of entertainment, restaurants, large pool deck Cons: cape canaveral florida was a hole to vist. you pay for a bus because the ship is docked in the middle of no where, and once we got off the boat, we werent in much better shape. but of a run down area, not much good shopping, even the beaches were pretty empty. it was a waste of an excursion! the boat was beautiful, our room was nice, it was clean, well kept, great service. however the destinations were not what we anticipated. cape caneveral namely. the ship is docked in the middle of nowhere and so you have to pay to take a bus or cab somehwere else. we took the bus to downtown, and it was awful. very depressing. not many shops or restaurants or people. even the beaches were deserted, all run down hotels...etc. the private island was great, but get off early or you wont have anywhere to sit. nassau was alright, but after you walk around downtown, theres only paradise island which is all owned by the hotel. even going onto the beach costs money. the casino is gross and worn down, we walked around the city instead and tons of touristy shops near the boat. boat was great though, we had some great meals, comedian was a bit "G" and lame to us, but overall a good cruise, just not as nice as some destinations we have visited on other cruises. Ship Details: Ship Quality large, lots to do Dining/Food dining room and buffets were both good, steak restaurant which was $50 extra was decent, not amazing Stateroom Quality clean, well kept, good attention to detail Ship Staff Quality excellent service, everyone is overly friendly and helpful Entertainment & Activities better shows and comedian needed 2 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 30 - 49 Cruise Experience: 4 - 6 cruises Traveler Type: Family w/young children Stateroom Type: Balcony A fantastic cruise. by Sharon P. from Hartford, CT Sailing date: Apr 2012 Pros: The sportscourt (kids loved it), bowling alley, food, pool, waterslide and staff. Cons: Some of the staff was not very accomodating....but most were wonderful. This was my 5th cruise, first on NCL and I would definitely return and recommend! Ship Details: Ship Quality Very organized ship and staff. Dining/Food Stateroom Quality Ship Staff Quality Overall. Some staff was not very accommodating when asked for assistance/direction, but most were. Entertainment & Activities Loved the sportscourt and bowling alley and Nickolodeon characters. 5 out of 5 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 18 - 29 Cruise Experience: 4 - 6 cruises Traveler Type: Couple Stateroom Type: Inside A decent cruise... by M B from Norwich, CT Sailing date: Mar 2012 Pros: Good entertainment, Cons: ports of call, food service, Interesting layout-- was not always forced to walk through duty-free shops. I didn't feel constantly hassled to purchase goods. Wish I knew before boarding that I could have brought on cases of soda instead of buying soda plan. Looked like they had some interesting, albeit non-essential programs for additional charges, including Deal or No Deal, Bingo and spa-lounge access for the week. I wish I had known about more of it in advance to budget my money and time better for what my desires were on board. Ship Details: Ship Quality Bathrooms were typically okay. Never felt any public areas were dirty. Condition was fine. Dining/Food Poor dessert options. Service was typically subpar - cold personalities and slow. I don't think freestyle cruising is for me - I'd rather sit at a table where the waiter gets to know me and my preferences over the course of my trip. Was not easy to get into secondary dining room (Magenta). Stateroom Quality Interior cabin was smaller than RCI equivalent on Explorer of The Seas. Otherwise average. Service from steward was excellent. Ship Staff Quality A few staff members went above and beyond. Entertainment & Activities I loved having Second City Comedy. The game/interactive shows were enjoyable, but many of them were exactly the same as my experiences with RCI (Not So Newlywed=same questions as Love and Marriage). Lovely art auctions. Trivia was always fun. 1 out of 2 people found this review helpful. Did you find this review helpful? Overall Rating: Good second cruise on Norwegian by A Traveler from New York Sailing date: Mar 2012 Pros: Friendly staff, attention to detail, Nickelodeon activities and staff Cons: Cost of Pictures taken by crew for sale, reservation process for restuarants Norwegian continues to be a great cruise line. This was obvious when we were in port in Nassau right next to carnival ship. Norwegian crew in white uniforms welcoming everyone back to ship with hand towels, music, and Nick characters for kids the entire ime. Carnival ship - nothing - not even a single carnival crew member outside. I'd say that carries throughout. Food was good all around. People have to remember, these are no 5 star restuarants and we heard he typical New Yorker (I'm one too) complaints about food here and there. Room for mprovement for sure, but overall could not complain. NIck character activities and Nick dedicated staff all great. They were as good as any Disney character interaction we have had from handlers (people dedicated to work with characters) to characters themselves. Primary complaints r we had 7 in party and cannot make reservations for 7 people in some of the cover charge restuarants. So one night we almost did not get seated togethr since we had to book two sets of reservations for everything. Also, staff photographers take some great pictures but they are expensive - $13 a pop. I know this i average and less expensive than places like Disney, but it's just too much. Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities Children's Programs 2 out of 2 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 18 - 29 Cruise Experience: First cruise Traveler Type: Family w/older children Stateroom Type: Balcony A nice break from reality by Katie H from Bethlehem, PA Sailing date: Mar 2012 Pros: food, staff Cons: itinerary changes The cruise was great in general. We experienced issues with the itinerary changing twice, and we missed out on the stop in great stirrup cay, which was upsetting. Otherwise, time spent on the boat was great when not too rocky! Ship Details: Ship Quality I have never cruised before but this was a great experience! Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities 1 out of 1 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 50 - 65 Cruise Experience: First cruise Traveler Type: Couple Stateroom Type: Balcony Sailed from NYC on the Gem by A Traveler from Lancaster PA Sailing date: Mar 2012 Pros: Cleaniness of the ship, friendly staff This was our first cruise and it did not disappoint. We booked a balcony room which was good because the cabin was not large (couldn't imagine the size of an inside cabin!) but at least we had a deck to get some fresh air without walking all through the ship. the Gem was VERY concerned about germs. They were cleaning all the time. Before entering any restaurant they had a crew member posted with hand sanitizer and they required you "washy-washy". We were happy not to be locked into a dining time. One disappointment was we did not stop at their private island but that was due to weather conditions; obviously something they couldn't control. The captain did a great job and we were happy there weren't announcements all the time and the drink prices weren't as bad as we expected. We would recommend this NYC to Bahamas trip Ship Details: Ship Quality Very clean! Dining/Food Loved free style dining. Eat whenever and wherever you want Stateroom Quality Our balcony was small but comfortable and clean Ship Staff Quality Very friendly and helpful. Always smiling and always greeted you when they passed in the hallways or decks Entertainment & Activities 2 out of 2 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 65+ Cruise Experience: 7+ cruises Traveler Type: Couple Stateroom Type: Oceanview perfect cruise by Maurices from Brooklyn NY Sailing date: Jan 2012 Pros: free style cruising Cons: kosher food was bad, real bad. Wish you had one kosher restaurant with a reliabble kosher orthodox supervision ( I personally can help give you ideas how to get it) You will be taking away alot of business from kosherica cruises because they charge three times higher then you do. Ship Details: Ship Quality Ship Staff Quality Your Executive sous chef Lee Nugas went above and beyond to help us. Entertainment & Activities 2 out of 4 people found this review helpful. Did you find this review helpful? Overall Rating: About the Reviewer: Age: 18 - 29 Cruise Experience: First cruise Traveler Type: Couple Stateroom Type: Inside Best vacation by A Traveler from Connecticut Sailing date: Jan 2012 Pros: Relaxation Cons: Woman at the spa- very rude and not friendly A very relaxing vacation ... The ship was on time and even early to the islands !! Everyone was very kind , the food was good especially at the specialty restaurants ! Ship Details: Ship Quality Dining/Food Stateroom Quality Ship Staff Quality Entertainment & Activities 1 out of 1 people found this review helpful. Did you find this review helpful?
	1 - 10 of 30 \| Next 10 >