Cruise Customer Reviews

Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Balcony

1st and last cruise by A Traveler from los angeles

Sailing date: Jan 2011

Pros:

Eating any time you want.

Cons:

Having to look at my watch every time we got off the boat.

Were a couple in there early 30's, active and easy going. If this sounds like you don't go on a cruise. We heard the saying "just married and almost dead" many times on the cruise it was more of the later. It was almost a retirement home, no one awake after midnight. When you get off the boat, they don't tell you that it take awhile if there is no dock. Small boats take people to shore. At times we only had four hours on shore/ not relaxing when u think u might miss the boat.

2 out of 8 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

It's ok, but I am done with NCL....... by Alex V from Boston, Mass

Sailing date: Dec 2010

Pros:

Clean ship, some atcivites here and there

Cons:

Too crowded, too many kids, medicare food, lousy crew, bad disembarkation process

The ship itself is fine, but the food, crapy night life, the uhappy misreable crew, the embarkation and worst of all the disembarkation process, places you visit (Samana, is a dump! St. thomas is allright, tortola it's ok and the prviate island is nothing to brag about), surrounded by tons and tons of kids (Good luck trying to use any jacusi during your trip., unless you want to spend additonal $100.00 dollars for less crowded jacusi) and it's not exactly you thought it would be............... By the way I am not picky person at all and very easy going NCL pride itself as free style, all that really means is you don;t have a set time for main dining room that's all and nothing else! Comparing this with Celebrity cruises or Royal Caribean, and well you set yourself up for dissapointment.,

Ship Details:

Ship Quality

hip itself is laid out well. No compalin about that. very collor full and nicely decorated. over all looked very clean

Dining/Food

Main bufffet is mediocare to say the least!! there is nothing there that makes you want to go there! no exotic fruit or pastries, always out of crossants, afternoon buffet is even worst (all you can get is hot dog and hamburger bascially!) bunch of resturants all requiring reservation and payments from $10 to $25 dollars per person. (After you have coughed up 2500 dollars excluding air fare, you are not exactly lin a mood to pay additional money for food....................... Main dining room is good but very limited selections, Le bistro resturant is good, but at $25.00 dollar per person, well it ain't exactly a bargain.

Stateroom Quality

decoration is basic but fine, size of a room is a typical of any cruise ships. Beds are exceptionaly comfportable. T.V is very small. Majority of channels are dedicated to NCL advertising. The only channels you could get were : ESPN2, CNBC and E and that's about it! No pay per view option, NO DVD.

Ship Staff Quality

Pittyfull! with an exception of some people here and there, the crew looked misreable, not exactly there to help you or even pretend. For get about any one of them going an extra mile for you. Just about the worst part is the disembarkation process! instead oif having people situated in different locations directing traffic, they had one short girl standing at the door trying to answer questions. Hint: Check as late as possible! no point chekcing out early because it will take you some time any way.

Entertainment & Activities

Good entertianments pretty much has a cost associated with it (Wine tasting, beer tasting,pub crwaling, etc) lot's of seminars to seperate you from your money (buying craps that you don't really need), bliss lounge which acts as a night club plays meiocare music and despite signs for 18+ audiance, it was full of teenagers and kids. By the way instead of having multiple tenders ready after another to take you to an island, they will only use two, which will take you some time before you get on them, unless you want to wake up early and be first in line.

Children's Programs

For kids this is probably good cruise but other than that for two adults there are better otions out there.

Read this user's port of call reviews:

Road Town, Tortola, B.V.I.; Great Stirrup Cay (Cruiseline Private Island), Bahamas; Charlotte Amalie, St. Thomas, U.S.V.I.; Samana, Dominican Republic

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Ports of Call:

Road Town, Tortola, B.V.I.

It's ok, may be better if you had more time.

Don't Miss: N/A

Great Stirrup Cay (Cruiseline Private Island), Bahamas

Very small (reminds of you some of small beaches in New England)

Don't Miss: Nothing to miss

Charlotte Amalie, St. Thomas, U.S.V.I.

Nice island but you probably need more time to enjoy it.

Don't Miss: N/A

Samana, Dominican Republic

Poor, poor place! the water fall is ok but I won;t go crazy over it, beaches are full of people traying to sell you crap

Don't Miss: Nothing

9 out of 12 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/young children

Stateroom Type:

Balcony

An amazing trip! by Jason B. from Sanford, FL

Sailing date: Nov 2010

Pros:

Flexibility - No waits, no fuss, everything was easy!

Cons:

Switching times during sailing - the ship time should stay the same.

Ship was very well maintained. Everything was always clean. The staff was exceedingly nice and helpful.

Ship Details:

Ship Quality

Very easy to get around the boat. Wish NCL rented on-board cell phones or text devices so that you can find others in your party. I would recommend bringing good set of walkie talkies.

Dining/Food

Food was great. Drinks weren't too expensive. The main dining rooms were excellent. Cagney's was not worth the extra price.

Stateroom Quality

Very clean although small. Balcony was nice.

Ship Staff Quality

Entertainment & Activities

Children's Programs

Staff was friendly. Room was not great. Disney has much better kids program, but we didn't pay Disney prices.

Read this user's port of call reviews:

Belize City, Belize; Costa Maya (Mahahual), Mexico; Key West, Florida; Roatan (Isla Roatan), Bay Islands, Honduras

Collapse List of Ports

Ports of Call:

Belize City, Belize

A lot of things to do, but a very poor country overall. Stick with a tour. Cave tubing is a neat experience. Roads can be very rough.

Costa Maya (Mahahual), Mexico

Ruins were worth the trip. Roads were very comfortable. Even the port itself was a great place for a cruise industry creation.

Key West, Florida

Stop way too short. Don't even get to see sunset which is the most famous part of Key West. Very safe city to stop in, but get the least amount of time. We didn't even get off of the ship.

Roatan (Isla Roatan), Bay Islands, Honduras

Zip lining and beach were great. Beach was clean and relaxing with crystal clear waters.

1 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

A wonderful Alaskan Cruise by A Traveler from Oak Harbor, WA

Sailing date: Sep 2010

Pros:

The scenery was always changing. We saw seal, whales and a bear was spotted on the shore. Lots of choices for shore excursions in most ports. The train ride in Juneau got rave reviews.

Cons:

The ship was beautiful, but our stateroom was the smallest we'd ever had.

It is a beautiful ship with wonderful splashes of color. The Spinaker Lounge has new types of interesting seating like two person lounging couches with sofa pillows, you could lay together facing the same direction or towards each other. They also had big round leather donut hole chairs that were tipped toward the view windows, and a big canopy bed in reds/gold for a bunch of friends to visit on?! The Summer Palace dining room was very pretty and bright. The Indigo was much darker and was more convenient to the casino and shows. It's an easy ship to get around except when folks were trying to find and look at their ship photos as that causes a traffic jam in an ordinarily passageway. We had a great time.

Ship Details:

Stateroom Quality

Stateroom was smaller than we anticipated for a handicapped room.

Ship Staff Quality

Service was great

Entertainment & Activities

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska

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Ports of Call:

Juneau, Alaska

train ride was good

Ketchikan, Alaska

You can do your own tour very easily here.

Skagway, Alaska

5 out of 5 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Balcony

a very memorable criser trip by HsiaoLung L. from Columbia, SC

Sailing date: May 2010

Pros:

freestyle mealing

Cons:

hair blower is not located in the bathroom, LCD TV screen size is too small

very professional staff, excellent programs, 7-days round trip is wonderful

Ship Details:

Ship Quality

Dining/Food

add more choices, if possible, in daily routine dinner menu disappointed that didn't have Alaska snow crab on dinner manu

Stateroom Quality

TV screen should be bigger, say 32" or larger hair blower should be located inside the bathroom should have more wall receptors

Ship Staff Quality

everyone iwe met or talked to is very friendly and cooperative

Entertainment & Activities

night show in the stardust theater should be a little bit longer, say 1 hr 30 min.

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska; Victoria, British Columbia

Collapse List of Ports

Ports of Call:

Juneau, Alaska

glacier view was so impressive, the NCL-offered erercion cost is kind of high

Ketchikan, Alaska

self-guided city walking tour was nice

Skagway, Alaska

we took the white pass mountain railroad train trip, was disappointed that we dinn't get off the train when reached the summit (at 2888 ft), should let all pasenger off to take pictures or just standing there for 10-15 minutes or longer

Victoria, British Columbia

arrived port at 6 pm and ship departed at midnite, kind of rush, did visited the chinatown and ate a nice dinner there

3 out of 8 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Balcony

I would go again--the best compliment by Deanna D from Sacramento, CA

Sailing date: May 2010

Pros:

Freestyling, friendly staff, cleanliness; many tables for 2 in dining rm

Cons:

TV channels, need more info on the towns rather than so much on shopping

The best comment is whether one would repeat the experience.

Ship Details:

Ship Quality

excellent accessibility. Loved the atrium seating (unique foot stools.)

Dining/Food

Absolutely wonderful dining room food. Perfert portions and seasoned to perfection.

Stateroom Quality

Loved the shower. Cooling/heating worked perfectly (sometimes unusual on a cruise.) A bit smaller than other cruise lines but adequate.

Ship Staff Quality

(Almost 100%) very cordial and seemed very happy with their jobs.

Entertainment & Activities

Entertainmt not quite as professional as other cruises but OK. Info about ports: would have liked some info about the town itself (historical) rather than 99% on shopping. Not all cruisers cruise to shop!! TV channels: should be a single channel with the TV schedule. Always had to view the (commercial) casino/spa/restaurant stuff every time to FINALLY get to channel selections.

6 out of 8 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Inside

Exceeded expectations by A Traveler from Tampa, FL

Sailing date: Apr 2010

Pros:

Dining room food and quality of entertainment

Cons:

The tendering system - very slow!!!

We took this trip as a last minute deal, so our expectations were not high (we are frequent cruisers). This ship/staff/trip exceeded our expecations!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

We had an inside cabin which was small, but they always are.

Ship Staff Quality

Our stateroom steward and waitress were "the best". The front desk staff brought down the rating to just "good".

Entertainment & Activities

5 out of 7 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Inside

Fantastic cruise! by Tom B from Colorado Springs, CO

Sailing date: Mar 2010

Pros:

The ship and ports were great!

Cons:

The same DJ music over and over

This was our 2nd cruise and it was fantastic. We loved the excursions, and BV islands! The weather was fantastic! This was our kids (14,20,24,25) first cruise and they had a blast too!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

We loved the singing group "Oh What a Night" tribute. All of the shows were great!

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Balcony

Didn't want to leave! by WilliamF from Minneapolis, MN

Sailing date: Feb 2010

Pros:

Beautiful, clean, friendly ship. Supurb food. Good entertainment. Great service.

Cons:

Surprise tender day in Tortola, tough beef at all resturaunts.

This was our first cruise, but I researched extensively. The whole industry has a "Mickey Mouse" approach to liquor on board, but no different anywhere else. Super service, room steward and maid really a "cut above" any others. Only negative was that an implied docking at Tortola turned into a "tender" transfer for unknown reasons...they had to use the ship's own launches, which was time consuming and blew most of the day ashore. They did their best to work it out, and were very efficient in the face of this minor adversity. Food quality and cleanliness were excellent...only some tough beef (forget the "included" resuraunts for steak, prime rib, etc.) I heartily recommend this Cruise Line, this ship, and intend to go again!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Inside

on a scale of 10 this cruise was a 5 by A Traveler from Seattle, WA

Sailing date: Feb 2010

Pros:

we didn't sink

Cons:

nickle and diming

The staff was not very friendly and had a difficult time communicating - especially on the phone. It seemed lke they were constantly selling something rather than affording us to have a relaxing time. The excursions that we went on were not worth the $ and were really rushed. The food was very average compared to Holland America.

Ship Details:

Ship Quality

Dining/Food

specialty restaurants are not worth the $. One of the 2 that we visited charged an extra $10/person and promised a free marguarita which turned out to be an oversized shot glass filled with ice and some liquid. This was an out and out lie on their part.

Stateroom Quality

the stateroom was smaller than the bathroom and the beds were not comfortable.

Ship Staff Quality

most could barely speak English and didn't seem to care alot about their jobs.

Entertainment & Activities

with the exception of a singing group and a comedian the shows were mediocre versions of Las Vegas performances.

7 out of 8 people found this review helpful.

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