Cruise Customer Reviews

Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Balcony

An Amazing Cruise by Bernard F from Moorpark, CA

Sailing date: Jun 2012

Pros:

The sights were very beautiful and the staff was fantastic. The excursions were terrific and the sightseeing was incredible.

Cons:

The sale of gemstones in the duty-free shop. The stones were much more expensive than they should have been and one of the staff even told me the Alexandrite was from Russia and natural when natural Alexandrite was mined out in Russia many years ago. The price for ammolite was also out of line.

The ship was very clean with many interesting things to do and great restaurants. The staff was incredible and very helpful. Our room was very comfortable and the views and fresh air from the balcony was fantastic. We loved the Casino and the various bars and restaurants on board

Ship Details:

Ship Quality

The ship layout was excellent and kept very clean. Our room was very comfortable and the balcony really made our trip. Even the bathrooms were fantastic.

Dining/Food

The food was generally very good, but it could have been better. We did have some delightful meals at Cagney's steakhouse, Le Bistro, and Moderno. Our meal at Mama's was not very good and everything was cold.

Stateroom Quality

Our stateroom was a home away from home and was very comfortable and clean. The bathroom was much better than I would have thought, and we loved the layout of the room, the laundry service, our steward, and the spacious balcony.

Ship Staff Quality

The staff on board the ship was really very very good. Our steward, Rickardo (room 11032) was excellent and always kept the room clean. We loved Satanto at the Star Bar and Rey and the other bar staff at Shaker's. They really kept us entertained. Oleg at Cagney's was very good to us as was Joesephine at Le Bistro.

Entertainment & Activities

We really enjoyed the entertainment while aboard the Norwegian Jewel. The Le Cirque Bijou show was very entertaining as was the show by the magician/comedian.

4 out of 6 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

BEST cruise EVER! by Stef D. from New York, NY

Sailing date: Mar 2012

Pros:

Amazing music, food, entertainment and energy!

Cons:

Too short!

From the moment I stepped on the ship, I felt excellent. The cabin stewards were extremely hospitable and friendly. There was always multiple forms of entertainment every night, acrobats, hypnotists, live bands, game shows, etc. The weather was beautiful, the food was excellent and never ending. I was so sad eating my last omelette before leaving the ship. I can't wait to sail again!

Ship Details:

Ship Quality

Dining/Food

The food was excellent! Always multiple options!

Stateroom Quality

Ship Staff Quality

I never saw a staff member that was not genuinely happy!

Entertainment & Activities

Children's Programs

3 out of 5 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

first timer now hooked by Deb D from Connecticut

Sailing date: Feb 2012

Pros:

Clean, friendly, great food, good entertainment

Cons:

the main buffett area was over crowded at times

Can't figure out how something so large stays afloat, however, despite 18 foot seas one night, no motion sickness issues and slept like a rock.

Ship Details:

Ship Quality

Dining/Food

No need to pay for the specialty dining, as the complementary choices were all very, very good.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

It's gonna be hard to top this one!!! by Tara B. from Voorhees new jersey

Sailing date: Jan 2012

Pros:

The food , the employees, and the entertainment

Cons:

We didn't port at stirrup cay on the private island , we stayed at sea all day so we only got to spend one day in the Bahamas and that day was cloudy :(. The day we were supposed to spend on stirrup cay was beautiful :(

The ship was breath taking and so clean !!!

Ship Details:

Ship Quality

Spoofing clean !!!

Dining/Food

The washy washy girls made my day every day !!!

Stateroom Quality

It had everything we needed !! The room was sooooooooooo dark at night for sleeping it was perfect !!! Perfect size , lots of space for hanging up clothes and drawers ... Perfect !!!

Ship Staff Quality

Dan the man really is the man !!!!

Entertainment & Activities

Dan the man organized the greatest entertainment ever !!! Jean Pierre the comedian musician was awesome and so funny ... I couldn't wait to plan out each day and night of our trip !!!

Children's Programs

I felt safe at all times !!! The staff was great !!!! I loved every moment of everything !!!

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Inside

Amazing cruise!!! by Amanda B. from New York

Sailing date: Jan 2012

Pros:

the food, service, and cleanliness

Cons:

the dj at the club played the same music

I thought the ship was very nice and clean. The service was very, very well and everyone was friendly and helpful. The food was delicious and very well prepared. Freestyle dining is definitely a lot better than having a set time to eat.

Ship Details:

Ship Quality

Dining/Food

Freestlye dining is very convenient and the dining rooms are very well decorated.

Stateroom Quality

The inside cabins were pretty roomy, the bathroom was a decent size and the shower had a actual shower door unlike carnival cruises.

Ship Staff Quality

The staff was very helpful, for example, i wanted to have some more soft rolls at dinner and our waitress called the other main dining room to check for more bread to bring it back to us.

Entertainment & Activities

The duo elegia show was outstanding!! they should have their own show in vegas or ny. The comedy/magic show of JP was also outstanding and he should also have his own show headlining in a major city.

1 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

First Class All the Way by Mike from Philadelphia PA

Sailing date: Jan 2010

Pros:

Service, trips, service, spa, SERVICE

Cons:

Drink prices

As firist-time cruisers, we can not compare to other ships. But we found the stateroom layout comfortable, VERY clean ship, well-maintained.

Ship Details:

Ship Quality

Modern, clean, all the public areas were attractive and comfortable. I cant believe people still smoke -- we avoided the casino because of the smoking.

Dining/Food

Twenty meals, great food, and only one inattentive waiter. We were always seated quickly, usually waited on promptly, and the cuisine was top-notch.

Stateroom Quality

Cleaned twice a day. Comfortable cabin, though cozy (small).

Ship Staff Quality

Everyone we encountered was friendly, professional, without being intrusive. From the cruise director to the busboys, everyone had a great POSITIVE attitude.

Entertainment & Activities

The daily schedule was a bit overwhelming. Plenty to do, but the schedule was difficult to read and remember.

7 out of 7 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

What a great trip! by Michelle K. from New York, NY

Sailing date: Jan 2009

Pros:

The food, the rooms and the entertainment

Cons:

For first time cruisers the check out process was a little confusing. Would have also liked more time on each island.

The ship was huge, but the rooms were cozy and each public area was inviting and clean. Restaurants were great too!

Ship Details:

Ship Quality

There were hand sanitzers on every elevator, every stairwell and every restuarant - i never felt so clean! Everything was easy to find and easy to get to.

Dining/Food

Loved the freestyle crusing - I would do anything else in the future! It allowed my boyfriend and I to continue spending quality time together without having to talk to strangers. There were plenty of options that were included and they were all open for at least 4 hours, so we never waited!

Stateroom Quality

The room was cozy but had a big closet and so much storage and drawers, we unpacked our entire suitcase! The shower pressure was great too.

Ship Staff Quality

All staff were great from the resturant staff to the stateroom stewards!

Entertainment & Activities

So many options and all of the showers we went to were top quality. The imrpov group was the best I've ever seen!

Read this user's port of call reviews:

Cozumel, Mexico; George Town, Grand Cayman

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Ports of Call:

Cozumel, Mexico

Our sub trip was cancelled because of water conditions, but this allowed up to walk around and do a lot of shopping. The stores are very open to negitiating on prices!

George Town, Grand Cayman

We did a dolphin excursion at Dolphin Cove which was so fun and the drive to and from was great to see the island. Wish I had more time to shop but the excursion took most of the time there.

3 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Ship Review by Laura from East Stroudsburg, PA

Sailing date: Aug 2007

Ship Details:

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

Read this user's port of call reviews:

Naples, Italy; Messina, Sicily

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Ports of Call:

Naples, Italy

Messina, Sicily

7 out of 9 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Highly recommended cruise. by Yara from Boston, MA

Sailing date: May 2007

Pros:

Everything was great, but I really enjoyed their Theatre and Spa.

This was definetely worth every penny! Everyone was super nice, everything very organized yet laid back, fun, great!

Ship Details:

Entertainment & Activities

0 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Beyond Relaxing!! by Candy from Treasure Island, Fl, USA

Sailing date: Apr 2007

Pros:

The Freestyle cruising. The choice of restaurants and seating times was a real pleasure.

We had 7 days to relax and unwind. We were pampered and treated so well that the shore excursions proved to be just a bonus. I could have stayed on the ship 24/7. We will definitely come back and bring our friends.

Ship Details:

Entertainment & Activities

Read this user's port of call reviews:

Great Stirrup Cay (Cruiseline Private Island), Bahamas; St. John, U.S.V.I.; San Juan, Puerto Rico; Charlotte Amalie, St. Thomas, U.S.V.I.

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Ports of Call:

Great Stirrup Cay (Cruiseline Private Island), Bahamas

St. John, U.S.V.I.

Don't Miss: Nelson's Dockyard.

San Juan, Puerto Rico

Charlotte Amalie, St. Thomas, U.S.V.I.

5 out of 5 people found this review helpful.

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