Cruise Customer Reviews

Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Even with an attitude of "Making Lemonad by Susan from Seattle, WA

Sailing date: Sep 2006

Pros:

The view - the bar did have great drinks.

Like survivor ? we had to make alliances to get desired service. We are eternally grateful for their service. All in all, I don?t think I?ll risk a big investment like a cruise with NCL. I don?t ever want to be a victim of company?s bad management again.

Ship Details:

Entertainment & Activities

Activities: We didn?t participate in many since we had our own seminar ? Some of the evening shows were good. Towel people were helpful and we actually got better info from them than the front desk concerning onshore questions. Entertainment: Most of the acts were very entertaining. We liked being able to watch a re-cap on Sip TV.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

'Freestyle Cruising not Free'. by Karen from Pennsylvania

Sailing date: Dec 2006

Pros:

The itinerary at several Hawaiian islands is the selling point for this one.

Not for the experienced cruiser who is expecting excellent food and service. Service and food mediocre at best. If you want good food you will need to pay the $20.00 'cover charge' / pp.

Ship Details:

Entertainment & Activities

Activities: All darts were broken in the Pub on the third night....and not ever replaced. Entertainment: There were only two live reviews (fair at best). One pair of comedians was good...the other quite poor. This was the worst quality of shows I have ever seen on a cruise (have seen Vegas-style reviews in the past).

1 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Freestyle cruising is another term for n by Sandi from Orlando, FL

Sailing date: Oct 2006

No one ship person really tended to our needs. The ships excursion desk was by far the worst. More then 300 people left at the first stop. We hit a buoy, broken our propeller, stranded and missed a port, captain was sent home, and nothing came back from NCL. It's as if they just don't care.

Ship Details:

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Balcony

An OK Cruise by WAYNE V from Salt Lake City, UT

Sailing date: Jan 2013

Pros:

Food, acomodations, service were all good

Cons:

Ship needs some TLC. Better TVs, wireless internet. Better sound system in the theater.

Clean, stable, easy to navigate from place to place.

Ship Details:

Ship Quality

Dining/Food

Food generally good. Buffet had good variety. Became a little more difficult when the wrapped everything in plastic for our protection. But, that's OK.

Stateroom Quality

Very good except in todays world a flat screen TV with better reception is needed. Everything else was excellent.

Ship Staff Quality

Most of the time very friendly. One in particular in the ship store helped my wife with motion sickness by recommending some acupressure bracelets. They were inexpensive and worked very well.

Entertainment & Activities

Willie K was fantastic as were the Polynesian dancers. All other entertainment was OK. A couple of shows suffered from poor sound. The comedian (Tim Kamanski) was not my cup of tea.

5 out of 6 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Traveler Type:

Couple

Stateroom Type:

Inside

Somewhat Disappointing by A Traveler from Virginia Beach, VA

Sailing date: Mar 2011

Pros:

Workout area was fantastic

Cons:

Food was not that good

The ship decor was beautiful. Staff was friendly, but some not well-trained. Received coffee when requested, but no cream or sugar offered. No salt or pepper on table and none offered. We had to wait 20 plus minutes to eat in the "free" restaurants while there was no wait for the specialty (cover charge) ones. The food was just OK. Overly salty. Very few of the desserts were good. The menu was limited-pretty much the same every evening. Our cabin was noisy at night-we could hear banging sounds all night long. Onboard entertainment was good, but not as varied as expected.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

Hilo, Hawaii; Nawiliwili, Kauai; Kahului, Maui

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Ports of Call:

Hilo, Hawaii

Very scenic

Don't Miss: Lava tube

Nawiliwili, Kauai

The luau was so much fun. Great food and entertainment.

Don't Miss: luau

Kahului, Maui

Wear a hat or sunscreen for whale watching!

Don't Miss: Whale watching

18 out of 22 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

Great Way to See Hawaii by A Traveler from Long Beach, CA

Sailing date: Dec 2009

Pros:

Every port we visited was beautiful. We got to see much of Hawaii in 7 days.

Cons:

The cost of excursions and extras on the ship quickly added up to a very substantial amount of money.

This ship was not as grand as the last NCL ship on which I cruised. The lobby is only one story, the shops are minimal, and the spa is tiny. However, the main dining rooms are very attractive and tastefully decorated & overall the ship seemed relatively new (built 2004). Our cruise through Hawaii was "port intensive" (we spent most of the time docked at various islands) so most people spent a lot of time off the ship. This made the lack of grandeur less important.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

The room was a bit dated with a stained floor and faded couch.

Ship Staff Quality

Entertainment & Activities

There was no main act for entertainment. They had a comedian and a magician, and a comedy troupe that performed a number of times.

37 out of 38 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Balcony

Beautiful destination by A Traveler from Dallas, Georgia

Sailing date: Aug 2009

Pros:

my cabin, my balcony room, ease of dining, entertainment, ease of disembarkation

Cons:

Food, 7 of the 11 restaurants on board you had to pay up to $25 pp extra, the food in the other areas wasn't very good

The ship is the only one that sails under the American Flag. If this were my first cruise, I wouldn't know better but I've cruised alot. The destination is great, how can you mess up Hawaii? But one of the things I look forward to the most is the great food. I can honestly say the best thing I ate all week was a chilled strawberry soup. I had a steak in the main dining room that was awful and so was the beef loin. The night we had lobster, it was a very small tail paired with a very bland grouper filet and I had to ask for the drawn butter. Who eats lobter without butter? The service is usually perfect on a cruise, not this one. Tables were dirty in the buffet area, dishes were empty and not refilled, I was appalled. Many of the workers were busy talking to each other rather than paying attention to their jobs. This was a perfect cruise other than the food and the service. Also remember, you pay extra for sodas, pictures, food, and just about everything else you need.

Ship Details:

Ship Quality

Dining/Food

Food not good at all. Dining convenience was great.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

Hilo, Hawaii; Kailua-Kona, Hawaii; Nawiliwili, Kauai; Kahului, Maui

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Ports of Call:

Hilo, Hawaii

Volcanoes National Park

Don't Miss: Volcanoes National Park

Kailua-Kona, Hawaii

Don't Miss: Captain Zodiac rafting and snorkeling

Nawiliwili, Kauai

Don't Miss: Canyon

Kahului, Maui

31 out of 34 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Singles/friends

Stateroom Type:

Oceanview

Spectacular Cruise by Maria T from Miami, FL

Sailing date: Jun 2009

Pros:

Cleanliness and Shore Excursions

Cons:

Not having the same waiter every night

Cleanliness, choice of shore excursion, organization Loved free style cruising but would prefer to have the same waiter every night. Entertainment could be better. Overall we had an excellent experience.

Ship Details:

Ship Quality

Dining/Food

Not impressed with the quality of the French specialty restaurant.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

Hilo, Hawaii; Kailua-Kona, Hawaii; Nawiliwili, Kauai; Kahului, Maui

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Ports of Call:

Hilo, Hawaii

Volcnos National Park

Don't Miss: Volcanos National Park

Kailua-Kona, Hawaii

Don't Miss: Painted Church

Nawiliwili, Kauai

Journey to Waimea Canyon

Kahului, Maui

Road to Hana Sunrise at Haleakala crater

Don't Miss: Road to Hana

2 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Balcony

great cruise! by A Traveler from central nj

Sailing date: Apr 2009

Pros:

itinerary

much better than reviews we had read

Ship Details:

Ship Quality

very clean ship ,seating always available at buffet and poolside

Dining/Food

always immediate seating at all restaurants..all staff in restaurants were friendly and professional..well organized

Stateroom Quality

staterooms was in good condition,comfy mattresses and pillows ,room was a bit small , as was balcony

Ship Staff Quality

very friendly and polite staff

Entertainment & Activities

good magician and comic. could have had one production show/musical to add variety

Read this user's port of call reviews:

Hilo, Hawaii; Kailua-Kona, Hawaii; Lahaina, Maui; Nawiliwili, Kauai; Kahului, Maui

Collapse List of Ports

Ports of Call:

Hilo, Hawaii

volcanos park was terrific..very different

Don't Miss: volcanos

Kailua-Kona, Hawaii

not much to see..took half day tour

Lahaina, Maui

a no tour day took cab to whaler's cove area to see beautiful hotels and beach

Nawiliwili, Kauai

beautiful island , canyon, fern grotto..all nice took full day tour

Kahului, Maui

full day tour to volcanic depression( 10,000 feet high) beautiful! lunch at lavendar fields, though they were not in bloom

Don't Miss: volcano

13 out of 14 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

It was not worth the cost. by Leslie from Phoenix, AZ

Sailing date: Mar 2007

Pros:

The staterooms.

Very disappointing, I was completely unimpressed with the ship staff, the ship itself, the food, and the entertainment.

Ship Details:

Entertainment & Activities

Activities: About standard. Entertainment: The comedians and individual acts were great, the dancers were good, the singers in the ensemble cast were awful and the productions were barely worth seeing.

7 out of 8 people found this review helpful.

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