Cruise Customer Reviews

Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

enjoyable cruise by MaryAnn N from Los Angeles, California

Sailing date: Jun 2013

Pros:

the food, the entertainment on board, the excellent service from the crew & just about everything

Cons:

I can't think of anything

this was a very enjoyable trip for me & my husband. the ship is very clean & it was easy to access everything.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

Lots of Fun but Too Short! by Arshad R. from Newport Beach, CA

Sailing date: Feb 2013

Pros:

All of the accommodations on the cruise (comedy shows, broadway, mini golf, gym, DJ, karaoke, trivia shows, etc.

Cons:

Too short and not enough time in Mexico. It only took a few hours to get to Mexico but it took almost 2 days to get back!

I loved all of the accommodations the ship provided (comedy and broadway shows, mini golf, gym, DJ, karaoke, trivia shows and plenty of food to name a few). However, the pool area was much smaller than I expected and the time spent in Mexico was too short! It took just a few hours to get to Mexico but we spent almost two days on the ship on the way back! Don't get me wrong, the ship is a lot of fun, but to me it's equally important to truly see the locations.

Ship Details:

Ship Quality

Overall it was great. The only cons I'd mention is how small the pool was and the hallway carpets and walls were a bit tacky.

Dining/Food

I personally was satisfied by the abundance and variety of food. Some things were too greasy for me but I'm sure others would love that.

Stateroom Quality

I was very happy with an ocean view. The only problem I saw was how crusty and dirty the edges of the window were, but that's a small price to pay.

Ship Staff Quality

Everyone was extremely kind and helpful.

Entertainment & Activities

The thing I appreciated on this cruise was not just that there were sooo many different activities and forms of entertainment available, but that many of the activities consisted of things I would never think of doing back home but that I thoroughly enjoyed!

4 out of 5 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

Cruise was probably a bit less than aver by A Traveler from manteca ca

Sailing date: Feb 2013

Pros:

Last show of the cruise. Was great

Cons:

No show one night

Strong smell of cig some in many areas. Not nice.

Ship Details:

Ship Quality

Dining/Food

Dinner good. Buffet and breakfast like home town buffet.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

No show one night. LAst night show great

1 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Inside

A fantastic time! by Wayne O from Lomita, CA

Sailing date: Jan 2013

Pros:

The food and shows.

Cons:

Some noise on the inner cabin wall in the middle of the night...

The ship was bigger than we thought it would be. The was an unfortunate lack of country music, and the dance clubs were sparsely opened. The staff was very friendly and accommodating. The comedy shows and broadway show was amazing! The food was great with a nice variety.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

As mentioned earlier, there was a clanking noise coming from the interior wall in the cabin. This woke us up a few times a night. The crew was never able to completely verify what the cause was.

Ship Staff Quality

Always attentive and ready to help. That sums up the staff. They were great!

Entertainment & Activities

Sparse dancing options for adults, and lack of country music are the main downfalls...

1 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Family w/young children

Stateroom Type:

Inside

A short and sweet vacation by Srinivas S. from Sunnyvale, CA

Sailing date: Dec 2012

Pros:

Warmth and Happiness all around

Cons:

No choice in Indian vegetarian food

An opportunity to spend quality time with family amongst smiling and friendly faces. Easy and fun On shore excursions added to the joy and memorable moments.

Ship Details:

Ship Quality

Dining/Food

Did not have much choice in Indian vegetarian

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

1 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Family w/young children

Stateroom Type:

Oceanview

Underwhelmed by John A from Phoenix AZ

Sailing date: Dec 2012

Pros:

The comedy shows were good

Cons:

Food selection and quality were poor. Our child really like camp carnival but during the day yo ucold only leave them there for 1:45 minutes. So it was drop them off. Go do something for a bit and run back to pick them up.

IT was ok. Staff was friendly. Since this was our first cruise we had talked to alot of people and read a lot of cruise reviews and were all set for this wonderful ewxprience. We were underwhelmed.

Ship Details:

Ship Quality

Dining/Food

Luke warm soup, cold stuffed mushrooms. I had nothing I ever wold have siad "this is really good".

Stateroom Quality

Larger than I expected.

Ship Staff Quality

Good staff except for the girl picking her nose the nputtiung deserts on the buffet.

Entertainment & Activities

Really like the comedy shows. There seemed to be some issues with scheduling. Some of the shows started late like 25 minutes late for a 30 minute show an pushed the rest of the nights shows back.

Children's Programs

nice staf. Daughter really enjoyed it. For the days at sea during the day you cold only leave your child for 1:45 at a time. Just enough time to do one thing then run back to pick them up. Wait an hour and rinse and repeat. The evening was a little better. Kids dinner at 6:00 and pick up at 9:45. So we and time for dinner and a show.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Singles/friends

Stateroom Type:

Inside

Nice short last minute get away... by Lowen C. from San Jose CA

Sailing date: Dec 2012

Pros:

Entertainment show time at night

Cons:

Food for Mongolian wok no taste at all.

The ship is very nice. Steward at the dining is not as friendly they don't approach you if you need something. Its so crowded probably because its Christmas season, kids running around, and bump you almost knock my drinks out of my hand and they don't even bother to look back and say sorry. crew should say something. over all it was and ok experience.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

4 - 6 cruises

Traveler Type:

Singles/friends

Stateroom Type:

Oceanview

It was a great cruise!! by A Traveler from Glendale, CA

Sailing date: Nov 2012

Pros:

The Food, the friendly people that worked on the ship

Cons:

that my hairdryer did not work in the cabin

That the ship was very big, that it was very clean. That everything was very well organized, like Clockwork. Just loved the whole Experience.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

1 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

First cruise

Traveler Type:

Group

Stateroom Type:

Balcony

Had a good time, but ... by Linda P from Rancho Murieta, CA

Sailing date: Nov 2012

Pros:

Food, relaxation, staff

Cons:

5 out of group of 10 got sick either on ship or upon reurn from cruise

This was my first cruise. Had a wonderful time. Great food, great staff. Every staff member greeted us with a smile and "good morning/afternoon". (Had occasional difficulty with some of accents, but overall, no big problem.) Only down-side to cruise was members of group getting sick with flu-like symptoms either on the ship or on Friday afternonn/evening return to Long Beach. Bottom line: I want to cruise again!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Loved our dining staff. They were polite (and fun), accommodating and just an all around pleasure.

Entertainment & Activities

I had hurt my back 3 weeks before sailing so didn't participate in many activities. Loved my "hot stone" massage!

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

A Memorable Cruise by Susan M from LA, CA

Sailing date: Oct 2012

Pros:

Many activities to choose from; Very relaxing

Cons:

I was disappointed that nothing special (even a simple card) given to us (our anniversary) or to my father (90th bday) because when I booked the cruise, I mentioned this to the travel agent.

We were pleased with the stateroom, the activities, the friendliness of the staff and the food. We got good value for the money we paid for this cruise. Overall, our stay was memorable and enjoyable and I will recommend this cruise line to others. In fact, I have a girlfriend who wants to get married on a cruise, and I will recommend this. However, I believe birthday or wedding anniv. celebrants should get something special (even a greeting card) to show that the crew/company cares.

Ship Details:

Ship Quality

Dining/Food

Dining room food was great. Buffet was not bad, but could be better. first day coffee was not good.

Stateroom Quality

our stateroom attendant and steward was always smiling and helpful--great service. His name was Lloyd

Ship Staff Quality

Entertainment & Activities

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