Cruise Customer Reviews

Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

Catalina Island, Ensenada by Brad H from San Diego, CA

Sailing date: Apr 2009

Pros:

Cabin was very nice

Cons:

Food and seating in the main dining was terrible. Eaten better at buffet. Elevator service was horrid, they would go right on by you most of the time. Kids everywhere, and I do mean EVERYWHERE. Most activities were planned for late night, like 11:00pm

I do mean EVERYWHERE. Most activities were planned for late night, like 11:00pm

Ship Details:

Ship Quality

Couldn't see out windows clearly at all

Dining/Food

Better food at a casino buffet. Every night our order was wrong and came out at different times. Our table must have been in the main thoroughfare since the waiters constantly ran into us. Breakfast was something else. Ham omelet with ham that tasted spoiled and it took three seperated trips to get my order

Stateroom Quality

Ship Staff Quality

Most of the staff were friendly enough except for in the Duty Free store. They were very rude

Entertainment & Activities

Shows were late starting, looked as if they practiced for about 15 minutes. Had two show times and would have Bingo right before the second show so all of the seats were taken an hour before. The various musical "entertainers" found throughout the ship couldn't carry a tune in a bucket with both hands. Every song sounded like every other song PROVIDED that you could understand the words and they could remember what they were

Read this user's port of call reviews:

Ensenada, Mexico; Catalina Island, California

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Ports of Call:

Ensenada, Mexico

The Gold Coast Tour is a waste. You get on a bus, drive 5 minutes to the Cultural Center for about 1/2 hour, then drive up the coast for ab out 1 hour to a restaurant that tries to rip you off by selling you food valued at 12 dollars for 16.50. Then you ride back to the ship.

Catalina Island, California

Nice place but the shops open late

Don't Miss: Definitely should do the Inland Tour

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Worst vacation experience. by Beth from Tampa, FL

Sailing date: Mar 2007

Pros:

Dining room staff.

Our stateroom was not cleaned consistently. The first several hours of the trip our stateroom had a foul odor (of the bathroom nature). Many of the staff were pleasant especially the dining room staff however we encountered more rude people than pleasant especially during debarkation. We will never take this cruise line again.

Ship Details:

Entertainment & Activities

Read this user's port of call reviews:

Grand Turk Island; Half Moon Cay, Bahamas (Cruiseline Private Island); Nassau, Bahamas

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Ports of Call:

Grand Turk Island

Half Moon Cay, Bahamas (Cruiseline Private Island)

Half Moon Cay-Highlight of cruise. Beautiful and relaxing.

Nassau, Bahamas

Nassau is dirty. Locals were extremely rude and unfriendly even in the shops. Shopping was ridiculous because they were attempting to sell used and knock-off merchandise as genuine. I was insulted by their blatant deception. Locals made inappropriate comments to me as I was walking down the street. My fiance was extremely unhappy.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Family w/older children

Stateroom Type:

Inside

Cruise or Not to Cruise? by A Traveler from United States

Sailing date: Jan 2013

Pros:

Ability to try new things

Cons:

Lack of time, being offered a drink every 15 minutes (even in formal dining area)

Clean and spacious cabin Clean Ship Entertaining and friendly staff

Ship Details:

Ship Quality

I expected ship to be bigger but layout made all areas easily accessible. Decor was a little dated but it was very clean.

Dining/Food

Buffet area food was comparable to Ponderosa; frozen taste to pizza and desert stale. Formal dining was better with different options and give you a chance to try new things

Stateroom Quality

Cabins very clean, spacious, and comfortable

Ship Staff Quality

Staff very helpful, friendly, and entertaining. Helped us find our 14 year old daughter who forgot she still had rules to abide by. Thank you.

Entertainment & Activities

Lots of things to do on board just wish entertainment on Lido deck would of continued later. Weather was perfect for raggae music, dancing, and a drink in hand.

Children's Programs

Set ground rules for teenagers, my daughter was bored in the camp and decided to do her own thing. The first night she forgot she still had rules and went off with her friends. Took us and the crew 2-3 hours to find her. Kids 12-14 can leave camp when they feel like it. I don't like that.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

carnival elation cruise by Kelly P from Cabot, AR

Sailing date: Sep 2012

Pros:

The excursions

Cons:

limited lido deck activities

Ship was pleasant, clean and well staffed.

Ship Details:

Ship Quality

Ship was clean, layout flowed.

Dining/Food

meals were nice, there was a good variety of foods

Stateroom Quality

Stateroom was nice, beds were comfortable and it had ample storge for a small space.

Ship Staff Quality

all staff members we encountered were friendly and helpful.

Entertainment & Activities

The Lido deck was a bit quiet for a fun ship. The show dancers were good and the karoke was entertaining...Im just sayin...

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Inside

5 night western Caribbean by A Traveler from El Paso Tx

Sailing date: Aug 2012

Pros:

Cozumel

Cons:

Progresso

I have to say that the ship is very nice, clean and comfortable. Some of the staff however were not as helpful or as outgoing as I would have expected. I treid not to but i kept comparing this cruise to a Disney Cruise I took and hands down the disney cruise was much better. I have decided that if i ever do cruise again, it wont be with Carnival. Also, the excursion to Merida was a waste of time. The locals were bad talking the guests (they didnt know I could understand them) and said that if they were not spending money they should just leave. So i would skip that port, or just stay on the boat. Overall on a scale of 1 -10 i would give this cruise and Carnival a 4 maybe a 5.

Ship Details:

Ship Quality

Very nice beautiful ship.

Dining/Food

The food was not what i expected, i kept comparing the service and the food to a Disney Cruise i took a few years back and Carnival just did not measure up.

Stateroom Quality

Ship Staff Quality

There are a few staff members such as Guest Services that are really outgoing and service oriented. While others seem as if they are doing me a favor by being there. Almost no smiles, no good mornings, overall the staff is not very friendly

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

a pretty but run down ship by Eve H from Melbourne, FL

Sailing date: May 2012

Pros:

excellent crew

Cons:

food

Ship was worn and cabins very small with no refrigerator. Lots of comfort food which is not what we look for on a cruise.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

Great for the Price by A Traveler from New Orleans, LA

Sailing date: May 2012

Pros:

The food and service

Cons:

The activities

I had a great time with a large group of friends. If I had been with fewer people however - it would have been on the boring side. There wasn't much to do on board and excursions were a must as there was little to do in either port. To book excursions, do it ahead of time and through orbitz. You will save a lot of money.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Singles/friends

Stateroom Type:

Inside

We had a ball by A Traveler from Gloucester, VA

Sailing date: Feb 2012

Pros:

The food - it was A#1. I was never disappointed.

Cons:

The library was taken up by a group almost the whole cruise. Don't they have meeting rooms?

The ship itself was average, but the crew was great and the food superb. The customer service desk always had the information we needed.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

We were shown 2 single beds online, but had a single bed and a bunk (we are 60+). They did remedy this for us, however.

Ship Staff Quality

Entertainment & Activities

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

Great Cruise, But get ur own transport by Annette from Cape cod, Ma

Sailing date: Sep 2011

Pros:

Tons of activities

Cons:

Soda and drinks were expensive

the ship was very nice, but airport transfers were terable, the took us to a hospital to pick up a patient and then to a pharmacy where we waitted for a RX to be filled before they dropped us off......I ffelt like we were on a senior citizens vans and we are not seniors! State room was very small but extremely clean.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

Calica, Mexico; Cozumel, Mexico

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Ports of Call:

Calica, Mexico

Had a great time and was about 40% less for everything then cozumel

Don't Miss: Akamel Bay!

Cozumel, Mexico

Overrated and expensive

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

Good Cruise for price by Rob R from hurley, MS

Sailing date: Aug 2011

Cons:

not completely wheelchair accessible

overall : good cruise for price

Ship Details:

Ship Quality

the accessible aspect was kind of difficult, only certain elevators go to certain areas, and no elevator to very top

Dining/Food

food was okay, nothing spectacular. the service was excellent

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

Read this user's port of call reviews:

Cozumel, Mexico; Progreso (Merida), Mexico

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Ports of Call:

Cozumel, Mexico

we did an all inclusive resort, decent beach, nice resort and bartender

Progreso (Merida), Mexico

would not suggest progreso but we did do an excursion not through the cruise, very inexpensive. Once we got to the port we jus got off the ship and there are several groups doing them. You can also negotiate the price.

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