Cruise Customer Reviews

Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

Horrible cruise by Nicole d from Florida

Sailing date: Apr 2009

Pros:

The islands

Cons:

The boat

The boat smelled like eggs. I paid for a four star boat and got a one star boat. The food was the worst part of the cruise. The staff was not very friendly.

Ship Details:

Ship Quality

Dining/Food

The worst food I have ever eating

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

San Juan, Puerto Rico; Charlotte Amalie, St. Thomas, U.S.V.I.; Philipsburg, St. Maarten

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Ports of Call:

San Juan, Puerto Rico

We got there at 7 pm didn't see much if anything

Charlotte Amalie, St. Thomas, U.S.V.I.

Best part of the cruise

Philipsburg, St. Maarten

2 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Balcony

horrible cruise...waste of money!!!! by a travler from ohio

Sailing date: Apr 2009

Pros:

visiting Puerto Rico

Cons:

St Thomas and St martin not much to speak about..ship smelt like sewage

The whole ship smelt like raw sewage. We spent more money to pay fro a private balcony and could not use it because the sewage smell was terrable .The smell was all over the ship. Bathroom floor always sticky.

Ship Details:

Ship Quality

food not cleaned off ship floor quick enough. Shut down pool and hot tub area too early. Should stay open later for the adult.

Dining/Food

served too much of the same thing the whole trip. Food not warm enough.

Stateroom Quality

bus boys kept it tidy and worked hard.

Ship Staff Quality

staff alright.

Entertainment & Activities

good shows

Read this user's port of call reviews:

San Juan, Puerto Rico; Charlotte Amalie, St. Thomas, U.S.V.I.; Philipsburg, St. Maarten

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Ports of Call:

San Juan, Puerto Rico

visit the forts in Old San Juan. Has great shopping and wonderful restaurants.Carolina area has a beautiful beach ,has water sports there.

Don't Miss: both forts. the town of san juan has free trolly servives you can see much of san juan this way.

Charlotte Amalie, St. Thomas, U.S.V.I.

not much to see.would not go back. However St Matin was better.take a city tour,the best way to see the highlight..ask for Daisey she was a great guide. However would not revisit St Martin either.

Don't Miss: Go ride on ATVS..can see alot of the county side this way.Visit Orient beach.

Philipsburg, St. Maarten

we toured it by a.t.v. riding.

1 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/older children

Ship Review by A Traveler from Sussex, Wisconsin

Sailing date: Jun 2007

Never again take one cabin with 4 people in a room.

Ship Details:

Dining/Food

Ship Staff Quality

Entertainment & Activities

Children's Programs

Read this user's port of call reviews:

George Town, Grand Cayman; Ocho Rios, Jamaica

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Ports of Call:

George Town, Grand Cayman

Ocho Rios, Jamaica

7 out of 12 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Ship Review by Gene from NC

Sailing date: Dec 2006

Pros:

The room.

Ship Details:

Entertainment & Activities

2 out of 6 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Not a pleasant experience for the amount by Deborah from Phoenix, AZ

Sailing date: Jul 2006

Except for the on shore excursions, very dissatisfied with the ship, staff, food, activities.

Ship Details:

Entertainment & Activities

Activities: Not enough activites for adult child and teenager, noisy massage room with daycare overhead.

6 out of 11 people found this review helpful.

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Overall Rating: This vessel has a 2 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Dissatisfied. by Michelle from Warren, Ohio

Sailing date: Oct 2006

Pros:

Price.

You pay for what you get.

Ship Details:

Entertainment & Activities

0 out of 0 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Family w/older children

Stateroom Type:

Balcony

They Knew It! by Rodney Fuller from Cleveland, OH

Sailing date: Jan 2013

Pros:

Fun Cruise, Great Service, Excellent Food, OK Shows

Cons:

Lieing, conniving, corporate management control of information to maximize revenue

The corporate management notified us 24 hours in advance that there were propulsion problems, that the ship could not cruise at full speed and that we would "either go to progresso or cozumel" but not both and offered a full refund. Hoping for Cozumel most people did not cancel. However, immediately after departure, we were notified that we were not going to cozumel. The rationale was that our slow speed would get us in too late to cozumel and we would need to leave too early the next day to be able to have excursions -- i.e. no excursion revenue. On the other hand, 2 full days in Progresso allowed for 2 full days of excursions -- i.e. some excursion revenue. There was no new information after we departed than when the original text went out that caused them to eliminate cozumel. However, the cruise director indicated that if they told everybody they were not going to cozumel, most people would take the refund. I believe they always knew we were not going to cozumel, but didn't give people the info so they could make an informed choice whether to cancel or not. Shady, deceptive practices by corporate management to maximize revenue and reduce customer choice.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

I had one of the most expensive staterooms, but only a 1990's 23" tube tv. My neigbor had a nice flat screen. What's up with that?

Ship Staff Quality

Entertainment & Activities

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Group

Stateroom Type:

Balcony

Family Fun! by Juli C. from Austin, TX

Sailing date: Jan 2013

Pros:

The Cozumel Port

Cons:

Check in procedures

The ship is an older one in the fleet, but the upkeep is impeccable and it has its own charm and personality. The ships activities were fun and plenty. I just happened to have won $300 in Bingo!! The casino was fun, but slots were tight. I took advantage of the Bella Perlina jewelry sale and was able to buy all the girls a beautiful momento from the cruise! Since, we went with our grown kids and their husbands/wives, we had photos taken on elegant night and they turned out wonderful. I have some beautiful memories, photos, and jewelry. Loved the Cozumel port, and found that disembarking was much improved.

Ship Details:

Ship Quality

Dining/Food

Food was good, and we really enjoyed the "your time" dining feature. I really liked the didja ever, and the comfort food additions to the menu.

Stateroom Quality

Ship Staff Quality

The staff was friendly, and willing to help. But needed ice and there was only ice access through the steward. Loved the spa staff!! Miss Nadine was excellent.

Entertainment & Activities

1 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Group

Stateroom Type:

Inside

Outstanding by kjl from Houston, Tx

Sailing date: Nov 2012

Pros:

comfort

Cons:

worth the money

Ship Details:

Ship Quality

layout of the ship is poor, often hits deadend, need to go up & down to reach destination, lack of directions

Dining/Food

Above average or excellent for the price

Stateroom Quality

need to change the tv

Ship Staff Quality

overall very good

Entertainment & Activities

good shows but could be better

0 out of 1 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Family w/older children

Stateroom Type:

Balcony

Birthday cruise by Rosalind H from Austin, Tx

Sailing date: Aug 2012

Pros:

Crew was extremely friendly and helpful

Cons:

Food was terrible except for the omelets

Ship is clean and most of the staff was professional and helpful. Note that announce book your next cruise seminar personnel was more then 20 minutes late for his on class. Service in the open seating dining room had one side in which the service was extremely good and the other side was extremely slow. Casino didn't have any winning slot hits except for the tournament. Room service extremely slow, wait time to order was more then 20 minutes. Room staff was excellent.

Ship Details:

Ship Quality

Decor was boring, prefer a larger casino with better slots. Ship was kept clean in all areas

Dining/Food

Food not tasty, except for the omelets and Mac and cheese. Service on one side of the opening dining was extremely slow but staff was friendly. Enjoyed entertainment done by the dining staff. Had good variety of food but just didn't taste good.

Stateroom Quality

Had a balcony and room was comfortable and kept clean at all times.

Entertainment & Activities

Big Easy show was excellent, enjoyed to utmost.

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