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Great time by
A woman travelling alone from Chicago, IL Sailing date: Mar 2009Pros: The focus on customer service Cons: Having to skip a shore expedition to Costa Maya because of the weather It was a beautiful and big ship, 11 stories tall, offering ever activity you could ever want to participate in. Never a dull moment! I saw great comedy and musical shows, gambled, exercised in the workout room, had a massage in the spa, read a book by the pool, danced, drank wine, eat great meals, listened to a classical concert, watched a James Bond movie, shopped on board and went snorkeling in Cozumel. Ship QualityI loved having a private area and pool for adults. This was the Solarium and it was a beautiful and quiet place to read and relax. Dining/FoodThe food and service was great. Every night we had 3 course meals with many choices for appetizers, entrees and desserts. The variety of foods at the breakfast and lunch buffet was also very nice. Stateroom QualityThe people who cleaned the staterooms used the supplied beach towels to make animals in different shapes to entertain to guests. It was very fun to see each afternoon! Ship Staff QualityI loved the ship's focus on safety. We did a mandatory life boat evacuation drill the first afternoon we were on board. The staff made sure everyone went to the right station and wore their life vest. To make sure everyone participated, state room numbers were called out for anyone who had not already supplied their room number to the staff. Entertainment & ActivitiesThe woman comedian they hired to do one of the evening shows was so funny that I laughed so hard I was crying. She was great. Her first name was Judy but I can't remember her last name.  
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Costa Maya (Mahahual), MexicoI had planned to see the Mayan Ruins but as soon as we got off the ship, we had to come back. The waves were high and some water got on the ship by the gangway. The captain thought it wouldn't be safe for people to get on and off the boat in this windy weather so we left Costa Maya right away. People were disappointed about this but the captain's focus on safety was commendable.
Cozumel, MexicoI heard that going into town was a waste of time. All they had there was 1 street of shops with jewelry, T-shirts and liquor. However, the shops by the ship were nice and I bought gifts for my teenage sons and husband there.
Don't Miss: Any water-related activity, rather than shopping in town 8 out of 8 people found this review helpful.
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  Spring Break Cruise by
Lisa K. from Southern Indiana Sailing date: Mar 2009Pros: Check in process Cons: Electronic Bingo We just returned from our cruise on Grandeur of the Seas and we had a nice time. Our biggest complaint had to be all the college students and their excessive drinking and unruly behavior. I understand the cruiseline could only do so much but they really did nothing to tame them down. For example, they allowed the very drunk students in the dining room with swimsuits and cut off jeans and t-shirts. We felt that was something they could have controlled. We had teenagers on this cruise and they received a real education. Two of our girls were in the kids program for 12-14 year olds and were very disappointed in it. They tried it for 2 days and then gave up. It seems that what was scheduled to do never happened and the kids just sat around. The service in most areas was good and our cabin attendant was excellent along with the dining room staff. We have been on 20+ cruises and this was not ranked up there in the top 5 but it was not in the bottom either. We had a group of 21 and I think that was what made this cruise fun not anything Royal Caribbean did. Ship Quality
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Ship Staff QualityThe only staff that was rude was some of the bar staff. We had trouble with the staff in one of the lounges during trivia. They were very rude. Entertainment & Activities
Children's ProgramsSee above
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Costa Maya (Mahahual), MexicoWe went scuba diving and had a great time. Most of the others either stayed on the ship or just hung around the beach and pool area by pier. We would not care to go there again (although, there is some construction going on so maybe there will be improvements).
Cozumel, MexicoPart of us went diving and that was great. Part of us went on a dolphin push pull and swim which was excellent. We had done this in Costa Maya a few years ago and this one was 200 % better!
4 out of 5 people found this review helpful.
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Great Cruise for the price! by
Ryan M. from Indianapolis, IN Sailing date: Feb 2009Pros: Food was great! Price was awesome. Cons: service was a little lacking but that is expected from an older boat and the low price. You have to remember that the ship is about 12 years old so you don't have all the fancey things that the new ships have. But the crew was great! Bar serive and food service was ok. Only the stateroom attendant was lacking. We went to two ports. Cozumel was awesome but we also went to Costa Maya and we won't go back there. That place had nothing really to do. Ship Quality
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Costa Maya (Mahahual), Mexiconothing to do there.
Cozumel, Mexicogreat shopping
Don't Miss: the Zip line tour and snorkeling was awesome. 3 out of 3 people found this review helpful.
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Good Cruise by
Larry L. from Brooksville, FL Sailing date: Jan 2009Pros: Very fast check in and Customs check out. This was a good cruise, although, the food choices have been narrowed; I suspect as a cost cutting measure. Overall, it was worth the price. Ship QualityThe ship and cabin were always clean. The support staff did a great job keeping us happy Dining/FoodThe food choices in the Windjammer have become somewhat commonplace; not the more exotic foods we experianced on our former cruise. It seems Royal Caribbian is cutting costs in the food department. Stateroom Quality
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6 out of 10 people found this review helpful.
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a wonderful cruise by
ryan e belcher from fenton mi Sailing date: Jan 2009Pros: all of the things going around the ship Cons: my bag was checked and i did not get them until the next day i had a great time Ship Quality
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1 out of 1 people found this review helpful.
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Royal treatment on Royal Caribbean. by
Rhapsody from Bowie, MD Sailing date: Sep 2007Highly recommend this cruise. Dining/Food
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8 out of 12 people found this review helpful.
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Ship Review by
Theresa from Edgewater, MD Sailing date: Aug 2007Pros: The staff. I had a good time but was very disappointed in the dining room food selections and quality. Dining/FoodThe dining room food was not as good as I have had on other cruises.
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12 out of 15 people found this review helpful.
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A romantic getaway. by
Dane from Richmond, VA Sailing date: Sep 2007Pros: Variety of entertainment. My wife and I had a wonderful time that everyone should experience. Dining/Food
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King's Wharf, BermudaBermuda.
The people were friendly, great scenery and clear waters.
Don't Miss: Bus tours through the countryside. 3 out of 5 people found this review helpful.
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Very relaxing with outstanding service. by
Bill from Annapolis, MD Sailing date: May 2007Pros: Service. I was always amazed that despite all cabins being occupied, the ship never seemed crowded allowing us to enjoy quiet spaces. I would have liked more full days in port but was still able to see most of Bermuda. Entertainment & Activities
2 out of 4 people found this review helpful.
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Ship Review by
Rick from Bowie, MD Sailing date: May 2007Guest services manager lied about taking care of problems and making monetary adjustments regarding problems with our cabin. Entertainment & Activities
6 out of 8 people found this review helpful.
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