 |
Best customer service ever! by
Sherry W from Ontario Sailing date: Dec 2011Pros: Staff Cons: Excursion desk The staff make this cruise worth while. They are polite, helpful and always aim to please. The entertainment is not so great. The dancers and singers are below average. The food is great and the overall condition of the ship is good and clean. Ship Quality
Dining/Food
Stateroom Quality
Ship Staff QualityWow very impressed Entertainment & Activities
2 out of 3 people found this review helpful.
Did you find this review helpful?
   Fun but not really relaxing family time by
Melissa from United States Sailing date: Dec 2011Pros: Crew hospitality was superb! Cons: Be ready to spend, spend, spend! Loved our cabin, on board entertainment, staff esp. cabin/stateroom crew. Would have liked more relaxation time with my husband but that was hard with a 3 and 8 year old. Found some of the "hidden" costs, for instance kids had pop package and assumed that included pop in the stateroom-it did not!-VERY EXPENSIVE! Staying connected on board was extremely expensive-Recommend buying international package from Verizon. Spa Hot Stone Massage was fabulous by Jenn, she's Irish. Highly recommend. Excursions were alright, but docking times severly cut into sun and fun time esp. during winter months when sun goes down early. Ship QualityFood was great, drinks were strong and not too unreasonably priced! BEWARE of stateroom beverages! They cost a fortune and ARE NOT FREE! Dining/FoodFood was great. Didnt realize till the last day that I could eat more than one offering at the formal dinners though! Take advantage of this during lobster formal night! The lobster was some of the best Ive ever had! Stateroom QualityKids loved the drop down bunks, and towel animals. I loved the bed and linens but hurt my husband's bad back. Ship Staff QualityOur stateroom attend, IVAN, was fabulous as were the other two stateroom attendants in the corridor, Lamar, and Pardeem. Our Head Waiter, Sherry was genuinely kind and accommodating. Front desk was very helpful. No complaints about anyone associated with Royal Caribbean's employees the went above and beyond. Entertainment & ActivitiesThere were a ton of activities to participate in and they were all optional. Cruise director and his assistant were funny and we loved the on board television show they did. we also liked the pictures they took all the time and should have taken more advantage of those opportunities. Children's ProgramsMy older son, 8 yrs old, loved the activities and had a great time. My only complaint was that they would not take my younger son, who just turned 3 yrs, and was not fully potty trained for activities without either myself or husband. This really added to this not being a very relaxing vacation for him and I. If there had been some program that could take him, even for 1-2 hrs, that would provided us with some down time. It would have made the vacation a total success. Babysitting was available but it cost additional money and we found it difficult to arrange d/t availability of staff. We also had some concerns on who we would be leaving him with in our stateroom. 7 out of 9 people found this review helpful.
Did you find this review helpful?
Holiday Sail by
A Traveler from Berlin, PA Sailing date: Dec 2011We enjoy cruising on Enchantment of the Seas. We love sailing out of Baltimore!!!
Staff is friendly, courteous and hard-working. Lots of activities, choices of food, shows, excursions and ports of call. Ship Quality
Dining/Food
Stateroom Quality
Ship Staff Quality
Entertainment & Activities
5 out of 6 people found this review helpful.
Did you find this review helpful?
An AMAZING first cruise by
A Traveler from Philadelphia, Pa Sailing date: Nov 2011Pros: Everything! Cons: The only bad thing was the coffee! Hehe but they had a specialty coffee shop to make up for it The ship was an older one built in the 90s but renovated at some point in the 2000s. That being said, everything was beautiful. They also keep up on maintenance really well (even when we were sailing!) Ship Quality
Dining/Food
Stateroom Quality
Ship Staff QualityThe staff on the boat were some of the nicest people we have ever met! They know you by name and all your preferences after night 1! Entertainment & Activities
4 out of 5 people found this review helpful.
Did you find this review helpful?
wonderful cruise by
Cheryl B. from Baltimore, MD Sailing date: Oct 2011Pros: the entertainment The ship was excellent, with friendly proffesional staff, good food, and great entertainment and activities. Ship QualityThe ship was lovely, very clean, easy to find your way around, with easy access to all the amenities. Dining/FoodThe food was good . The wait staff is excellent, the dining room was elegant Stateroom QualityThe stateroom was surprisingly large with plenty of room for storage and very comfortable. Ship Staff QualityThe staff is always friendly and helpful. They make the cruise such a wonderful experience. Entertainment & ActivitiesThe entertainment was ecxellent and the activities were a blast. I laughed everyday and thats a good thing. 1 out of 1 people found this review helpful.
Did you find this review helpful?
A nice cruise! by
Sherry H from Fort Washington, MD. Sailing date: Oct 2011Pros: crew Cons: food selection The ship was nice. not enough different types of entertainment on board. Ship Quality
Dining/Food
Stateroom Quality
Ship Staff Quality
Entertainment & Activities
1 out of 1 people found this review helpful.
Did you find this review helpful?
Enchanting Enchantmrnt of the Seas by
Kathy N. from Washington, DC Sailing date: Aug 2011Pros: Variety of entertainment and decor Cons: Quality of food in the main dining room This was a long over due holiday on a 5 day trip to Bermuda. My husband and I were simply looking to relax and see Bermuda for the first time. This beautiful ship has so many wonderful places to explore, and even though it was completely full, we easily found quiet spots and empty lounge chairs to enjoy. There was a wide variety of shows and entertainment and the cruise staff went out of their way to make each guest feel welcome. Food in the Windjammer was typical buffet, with choices for everyone and nice atmosphere. Food in the main dining room was average at best. Just not worth getting dressed up for. Overall, it was an excellent cruise and I would highly recommend it. Ship QualityThis is an older ship that is kept immaculate and has a lovely decor. Dining/FoodQuality, taste, presentation in main dining room was average at best. Tasteless sauces and desserts, over cooked meat and fish, small portions. HOWEVER, the Windjammer cafe had a decent variety and the service was excellent. Stateroom QualitySmall, but very clean and comfortable. Plenty of storage, great stateroom attendants - they work so hard and always had great attitude. Ship Staff Quality
Entertainment & ActivitiesLoved cruise director - John Blair - and his wife Katrina. Very professional. 
Collapse List of Ports
King's Wharf, BermudaVery interesting and convenient spot to dock. No need for tender, safe at night, lots of things to do - plenty of shops, history, beautiful sights.
Don't Miss: Frog and Onion Pub - especially at night when lit up with candles and great live entertainment. 6 out of 8 people found this review helpful.
Did you find this review helpful?
9 days New Enland & Canada by
A Traveler from Barling.AR Sailing date: Jun 2011Pros: The Entertainment and Activities Cons: The food not good. At buffets almost everyday same foods 1st time we sailed on the Enchantment of the sea ,Everything is ok not great. The foods is not very good. Ship Quality
Dining/FoodWe sailed on the Enchantment of the sea on june16-25-2011.The ship is ok.But the lunch and dinner on the buffet almost everyday is the same foods, the cooks to must curry. Stateroom Quality
Ship Staff Quality
Entertainment & Activities
1 out of 2 people found this review helpful.
Did you find this review helpful?
A wonderful vacation! by
A Traveler from Pennsylvania Sailing date: Apr 2011Pros: The food! Cons: Not a thing! The ship was older but had been updated. It was beautiful and plenty of room for all passengers to enjoy the common spaces. Ship Quality
Dining/Food
Stateroom Quality
Ship Staff Quality
Entertainment & Activities
Collapse List of Ports
Cococay (Cruiseline Private Island)Don't miss this island! Plenty to do for everyone!
Nassau, Bahamas
Port Canaveral, Florida
3 out of 3 people found this review helpful.
Did you find this review helpful?
Wonderful cruise by
EricC from Maryland Sailing date: Feb 2011Pros: Beautiful beaches and crystal clear water Cons: Some guests not controlling their teenagers All of the people me and my family delt with from the stateroom attendants to the dinning room staff were wonderful. They made our experience while on board great. I would love to travel on another cruise with that same group of people. I can't wait until our next opportunity for a cruise and hope that if it is on a different boat or a different cruiseline that the people onboard will be as good to us and make is as wonderful!!! Ship Quality
Dining/Food
Stateroom Quality
Ship Staff Quality
Entertainment & Activities
0 out of 0 people found this review helpful.
Did you find this review helpful?
|
|
