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About Your Ship: Zaandam
Holland America Line
7 Night Glacier Discovery Northbound
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Expert Review:  This vessel has a 4 ship ratingThis vessel has a 4 ship ratingThis vessel has a 4 ship ratingThis vessel has a 4 ship ratingThis vessel has a 4 ship ratingThis vessel has a 4 ship rating
Departs Vancouver (Canada Place) aboard Holland America Line – Zaandam
Sailing Date(s):  Jun 2013, Jul 2013, Aug 2013, Sep 2013
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Interior Oceanview Balcony Suite
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Overview & Itinerary Staterooms Deck Plans Food & Dining Entertainment & Activities Photo Gallery Reviews
Average Zaandam Rating
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
2 - 3 cruises
Traveler Type:
Couple
Stateroom Type:
Inside
"Fantastic vacation cruise" by GlendaN from St. Louis, Missouri
Sailing date: May 2009

Pros:
The staff attention and treatment to their guests was exceptional. They made you feel like a queen/king. Not to mention the onboard fun activities.

Cons:
All the food that was so tempting and yes we tried it all.

We took a trip on another cruise line many years ago and after this trip we realized that it was more pleasant on a smaller ship, 1500 vs 3000 passengers. The stewards all knew our name and addressed us each time they saw us. They were exceptional. There were tons of onboard activities. The staterooms were very comfortable. We enjoyed the amenities like the terry bath robe available in the staterooms upon arrival.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Quality
The ship was very clean, organized, and always decorated beautifully. The fresh flowers everywhere were outstanding. There was never a problem accessing any area of the ship.
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Dining/Food
Some of the menu items were not always like "what mom made", but they offered at least eight options to choose from.
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Stateroom Quality
the size was great, we did not feel like we were tripping over each other. It was always clean and fresh feeling when returning to our room. The bed was really comfortable and we considered buying the mattress upon our return home.
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Ship Staff Quality
They did everything to make you feel welcomed, comfortable, and relaxed. They would carry you to your stateroom if you needed it, (wheelchairs were available everywhere).
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Entertainment & Activities
We never had time to do all the onboard activities. But there were alot listed. They met a number of interest and hobbies.

12 out of 14 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
30 - 49
Cruise Experience:
First cruise
Traveler Type:
Couple
Being pampered in the pristine wildernes by Sunny from Hilo, HI
Sailing date: Jul 2007

Pros:
The efficiency of how the ship is run and the handling of so many guests is amazing.

The cruise was a lovely experience and a great "first time cruise". The staffs were very helpful and accommodating. There was a wide range of activities to choose from both aboard ship and on shore. Enjoyment of the stateroom's veranda was diminished by others smoking cigarettes on their verandas. The Signature Express Baggage Service made ending the trip very low hassle.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Dining/Food
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Stateroom Quality
The bed was very comfortable and the extra pillows were nice to have. The noise from the Lido deck above was quite high in the mornings.
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Staff Quality
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Entertainment & Activities
Entertainment: Nice variety. The sound was a bit too loud on the second floor during some of the shows.

Read this user's port of call reviews:
  Cruise Inside Passage, Alaska; Juneau, Alaska; Skagway, Alaska
11 out of 12 people found this review helpful.
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Overall Rating: This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
About the Reviewer:
Age:
30 - 49
Cruise Experience:
4 - 6 cruises
Traveler Type:
Couple
Stateroom Type:
Oceanview
Love Alaska by Dave B from Colorado Springs, CO
Sailing date: May 2010

Pros:
The cruising itinerary

Cons:
Not getting the stateroom we specifically picked on-line

The ship was a little outdated for our tastes.
Ship Details:
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Ship Quality
We liked that the ship was smaller than other ships we have been on, but it was a little dingy looking with stained carpets and old upholstery.
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Dining/Food
The food was good and there was a large variety but there were times when we wanted to grab something to eat and nothing was open. Our only option was to order room service.
This vessel has a 1 star ratingThis vessel has a 1 star ratingThis vessel has a 1 star ratingThis vessel has a 1 star ratingThis vessel has a 1 star rating
Stateroom Quality
We had chosen an outside stateroom on level 7 of the ship and nothing was ever said that we were going to end up with a differnt room. Everything we printed from our reservation had our chosen stateroom number on it. When we boarded the ship we found out that we were given a stateroom on the bottom of the ship and they called it an upgrade. We totally disagreed but there was nothing they could do as they gave our chosen stateroom to someone else. On about the 4th day of the cruise the ship experienced a sewer problem that backed up into our bathroom. We wondered if that would have happened had we been in our originally chosen room.
This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
Ship Staff Quality
The staff was friendly and helpful.
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Entertainment & Activities
There was a large variety of options. However, some of the schedules overlapped.

12 out of 15 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
2 - 3 cruises
Traveler Type:
Couple
The crew that smiles. by Mary from CA
Sailing date: Jan 2007

Pros:
Eating outside on the decks. Music coming from different areas as you walk through.

All of the staff are friendly, hard working people who go out of their way to make sure we all have a wonderful trip. They don't mind telling us where they are from, what goals they have and I think they like hearing our stories too. I admire their hardwork. While we are playing and being pampered they are working. Also love the nighttime animals!!!!!
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Entertainment & Activities
Entertainment: Thought the shows were fantastic, a wonderful group of dancers and singers. And the acts were top notch.
10 out of 11 people found this review helpful.
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Overall Rating: This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
First cruise
Traveler Type:
Couple
Stateroom Type:
Oceanview
Alaska is magnificent! by Ian G. from Arizona
Sailing date: Sep 2009

Pros:
Onshore excursions

Cons:
Rolling waves make it difficult to run on a treadmill... :)

The ship was great! 1400 guests is a lot of people but it didn't feel crowded with so many places to go onboard.
Ship Details:
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Ship Quality
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Dining/Food
The food was consistently good. Lobster and tenderloin? It was excellent!
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Stateroom Quality
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Ship Staff Quality
The staff was tremendouse. Friendly and thorough in their service. Very considerate of our needs as guests onboard.
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Entertainment & Activities
9 out of 10 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Traveler Type:
Singles/friends
Stateroom Type:
Oceanview
The ship was beautiful by Susan B. from USA
Sailing date: Jul 2009

Not as big as some of the Holland America Ships, good thing. The cabin steward knew and rememberd my name from the first day. He kept my stateroom clean, decorated (towel Oragami), and my ice buckiet full. The food was to die for, I gained 9 lbs. even though I walked 15 miles. Took advantage of the Greehouse Spa for a special in port "massage & facial". Everyone at my table noticed the improvement in my face. The shore excursions were extremely educational and as a science teacher, got lots of great pictures. The 'Coup d'etat' was the express disembarkation: I set my luggage outside my room on Thursday night, and did not see it until I arrived in Hartford, CT the next day, intact. It was the last piece of luggage on the conveyor which means it was the FIRST loaded on the plane. I will continue to sail with Holland America. Thank you for a great summer vacation. I think I will book a cruise to the Panama Canal for this Spring.
7 out of 8 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
65+
Cruise Experience:
First cruise
Traveler Type:
Couple
Stateroom Type:
Balcony
Just what we expected by Linda T. from Oklahoma City, Ok
Sailing date: Mar 2011

Pros:
Food and Service

Cons:
Formal Night

This was our first cruise and it didn't disappoint us. We wanted rest and relaxation and we sure got it. We could sleep all day if we wanted or enjoy the numerous activities they offered. The food was every bite wonderful and service was immaculate. We forgot some medicine and got that replaced quickly. The excursions were excellent. Everything was perfect and as close to heaven as it can get. We felt like babies who were fed, entertained and rocked to sleep every night and afternoon in the cloud soft beds. LOVED IT and would go again as soon as money is saved up for it.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Quality
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Dining/Food
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Stateroom Quality
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Ship Staff Quality
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Entertainment & Activities

Read this user's port of call reviews:
  Honolulu, Oahu; Hilo, Hawaii; Lahaina, Maui; Nawiliwili, Kauai
4 out of 4 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
50 - 65
Cruise Experience:
First cruise
Traveler Type:
Couple
Outstanding. by Jean from DHS, CA
Sailing date: Sep 2006

Very friendly and helpful staff.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Entertainment & Activities
5 out of 8 people found this review helpful.
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Overall Rating: This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
About the Reviewer:
Age:
65+
Cruise Experience:
4 - 6 cruises
Traveler Type:
Couple
Stateroom Type:
Inside
A good Cruise by Roy B from homosassa Fl
Sailing date: Nov 2008

Pros:
Food

Cons:
The Room

2nd. Time on this ship and Service is down a bit Maintanance needed bad, stuck in elevator and one day at a port to get of they were out of order had to walk down from deck 8 to 2 to get off
Ship Details:
This vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star ratingThis vessel has a 3 star rating
Ship Quality
need more help on ledo line
This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
Dining/Food
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Stateroom Quality
Had disiability room in rear of ship, layed out bad and next to passageway to the bottom of the ship to much noise
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Ship Staff Quality
This vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star ratingThis vessel has a 4 star rating
Entertainment & Activities

4 out of 6 people found this review helpful.
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Overall Rating: This vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star ratingThis vessel has a 5 star rating
About the Reviewer:
Age:
65+
Cruise Experience:
First cruise
Traveler Type:
Couple
Wonderful experience. by Charlie from Breckenridge, CO, USA
Sailing date: May 2007

Pros:
Service.

Our first cruise and every aspect was superb. The service was exceptional, especially at dinner each evening and the cabin steward. The song and dance troupe were great. I know you would like to take credit for the seven days of blue sky and sunshine - we were told it was very unusual for a May Alaska cruise - but I don't think HAL had much to do with that part of the cruise. We will recommend HAL and the Alaska cruise to everyone.
Ship Details:
This vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star ratingThis vessel has a 6 star rating
Entertainment & Activities

2 out of 2 people found this review helpful.
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1 - 10 of 15 | Next 5 >

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