Cruise Customer Reviews

Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/young children

Stateroom Type:

Oceanview

Amazing trip by A Traveler from San Antonio, TX

Sailing date: Jul 2011

Pros:

Scenery and Service

Cons:

Ketchikan

Holland America Line goes above and beyond in every facet of the journey.

Ship Details:

Ship Quality

Dining/Food

The food was always expertly prepared and fresh.

Stateroom Quality

Ship Staff Quality

The dining and room stewards made us feel welcome.

Entertainment & Activities

Children's Programs

The kids didn't want to leave ClubHAL and The Loft.

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska

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Ports of Call:

Juneau, Alaska

Ketchikan, Alaska

Ketchikan itself is nice, but the timing of the port call was poor: We docked with four other "mega" cruise ships at the same time, so it was next to impossible to get into anything or anywhere.

Skagway, Alaska

Definitely the best excursion and tour port of call from the trip.

2 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

a fantastic cruise by Suzanne B from Salt Lake City, UT

Sailing date: Jun 2010

Pros:

as promised, the service was impeccable on Holland America

Cons:

the ship's decor was a bit out-dated and the only heated pool and hot tub were very centrally located (not super relaxing for a soak)

Overall, I have a favorable impression of the ship.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

While we had a spectacular view out our bow window, we were woken up (both late at night and in the morning) by the theater, which was apparently directly below our room. It definitely diminshed my overall impression which would have otherwise been excellent.

Ship Staff Quality

Entertainment & Activities

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska

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Ports of Call:

Juneau, Alaska

The city was very touristy and we didn't really have enough time, if you were doing any excursions, to really explore the more interesting areas.

Don't Miss: the whale watching evening cruise - AMAZING!!

Ketchikan, Alaska

I loved this city, definitely my favorite of the trip...I only wish we had had more time in port.

Don't Miss: Sea Kayaking (although we went with a private company for a smaller tour group). Yu have to get out on the water and explore the smaller islands.

Skagway, Alaska

this town was very authentic and fun to wander around.

Don't Miss: lunch at the Skagway Brew Co.; the rock climbing was SUPER, SUPER fun and a great way to see awesome views and be active

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Oceanview

had a great time by Richard from Indiana

Sailing date: Sep 2009

Pros:

Service and food

Cons:

pool was closed for most of the cruise

We really enjoyed this cruise (only our 2nd) The service could not have been better and the food was very good. The ship was very well maintained. We would highly recommend this ship and this itinerary. Our captain kept us well informed of sights and points of interest as we sailed along. Hey Karen and Joey, you guys are the coolest!!! If anyone cares to trade photos hit me up!!!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

3 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

This was a wonderful vacation. Ten days by Cathy from New York

Sailing date: Mar 2007

Pros:

Nothing in particular, just the wonderful service of Holland America. Love the formal dining room still exists.

Ship Details:

Entertainment & Activities

Activities: Very satisfied.

Read this user's port of call reviews:

Aruba; Willemstad, Curacao; Half Moon Cay, Bahamas (Cruiseline Private Island); Panama Canal Transit

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Ports of Call:

Aruba

Took a day trip snorkeling on catamaran. No good fish to be seen, but beautiful day. Punctuation

Willemstad, Curacao

Nice place to walk around, loved the swinging bridge.

Half Moon Cay, Bahamas (Cruiseline Private Island)

Panama Canal Transit

Amazing experience, not to be missed.

Don't Miss: Get up and watch the ship gp through the canal.

2 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Satisfactory. by Perry from Bartow, Fl

Sailing date: Nov 2006

Pros:

Excellant shows & activities.

Friendly crew, good service.

Ship Details:

Entertainment & Activities

1 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

We prefer smaller rather than larger ves by Van Dorn from PG, FL, USA

Sailing date: Nov 2006

Pros:

Holand America's reputation.

Good, not Great, but certainly good.

Ship Details:

Entertainment & Activities

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Beautiful ship_Great Service. by Randy from Hartford, CT.

Sailing date: Mar 2007

Pros:

Stateroom larger than most, well layed out and plenty of closets. You never feel cramped. The bed is very comfortable too!

Ship was beautiful and spotless. Live flowers everywhere. Food was terrific, variety, well prepared, and fresh! Only drawback is clientele is rather elderly at times too elderly. But not many children either. Never had to fight for a lounge chair!

Ship Details:

Entertainment & Activities

Entertainment: Specialty and guest acts were superb. Production show was mediocre!

Read this user's port of call reviews:

Aruba; Willemstad, Curacao; Half Moon Cay, Bahamas (Cruiseline Private Island); Panama Canal Transit

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Ports of Call:

Aruba

Willemstad, Curacao

Half Moon Cay, Bahamas (Cruiseline Private Island)

Panama Canal is absolutely amazing!

Don't Miss: Going through the canal.

Panama Canal Transit

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Ship Review by Bob from Washington, DC, USA

Sailing date: Mar 2007

Ship Details:

Entertainment & Activities

Read this user's port of call reviews:

Aruba; Willemstad, Curacao; Panama Canal Transit

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Ports of Call:

Aruba

Willemstad, Curacao

Panama Canal Transit

1 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Couple

Ship Review by Terri from Parker, CO

Sailing date: Dec 2006

Ship Details:

Entertainment & Activities

0 out of 0 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Ship Review by Gerry from Indianpolis, IN

Sailing date: Mar 2006

Pros:

Food service.

Ship Details:

Entertainment & Activities

Entertainment: Same entertainment offered multiple days because the room was too small.

1 out of 4 people found this review helpful.

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