Cruise Customer Reviews

Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Great Service!! by Jane from Denver, Colorado, USA

Sailing date: May 2007

Pros:

So hard to say, but probably the staff. They were top notch.

We felt we had been pampered all week long. Dining experiences were top notch. 5 star all the way. Staff were exceptional. We enjoyed the excursions. It was truly a trip of a lifetime, one we will always remember.

Ship Details:

Entertainment & Activities

Read this user's port of call reviews:

Cruise Glacier Bay; Cruise Inside Passage, Alaska; Juneau, Alaska; Skagway, Alaska

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Ports of Call:

Cruise Glacier Bay

How beautiful. The trip to Glacier Bay was spectacular. It was nice having the National Forest Rangers on board to give us a running narative about the glaciers and the area.

Don't Miss: Enjoy every minute. Take in as much of the glaciers as you can.

Cruise Inside Passage, Alaska

Wonderful experience. We enjoyed every minute off the ship at each of the ports.

Don't Miss: The float plane trip to the Taku Lodge. Exceptional.

Juneau, Alaska

The best day, as it was our first. The Taku Lodge excursion was exceptional. We et so any nice people, and the staff there were wonderful. We saw a bear which was a thrill.

Don't Miss: The Taku lodge experience.

Skagway, Alaska

Skagway was beautifu. We really enjoyed the shippong in Skagway as we had plenty of time to go into town before our excursion. The train trip was spectacular.

Don't Miss: The train trip.

6 out of 6 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/young children

Stateroom Type:

Inside

Not a spectacular cruise by b.s. from miami, FLorida

Sailing date: Dec 2008

Pros:

very nice staff

Cons:

not enough activities and food

We recently sailed on the Norweigen Pearl to the Cozumel,Belize, Honduras and Bahamas. We were traveling with our two year old son. The ship had a central buffet restaurant, two outside buffets that were ok. The food didn't change much everyday. After a while it becomes routine like a cafeteria. You have burgers, pizza, pasta, the same fruits and hardly any seafood. They also have two more formal restaurants that are free. Those were nice and had a little bit more variety. There are also some nice restaurants you can choos to eat at like a sushi bar. french restaurant and bistro. Those are really nice but you have to pay a $10 to $15 cover charge to get in plus a automatic gratuity. This holiday cruise was overpriced for what we got.

Ship Details:

Ship Quality

The ship is smaller than other cruise lines so you can feel the constant movement. Be also prepared to pay for ship excursions from $35 to $150 per person. Overall if you like a casual ship this would be perfect. There is no formal night and dont look for luxury. They were very clean n public areas and you get yours hand sanitized whereever you go.

Dining/Food

Stateroom Quality

The stateroom was really comfortable and room for plenty of storage. But if you are going to book a stateroom without a window please keep in mind you will get confused if it is day or night. The rooms are pitch black.

Ship Staff Quality

The staff were very nice

Entertainment & Activities

The ships entertainment consisted of one main theater, and ship activities like bingo and swimming, rockclimbing etc. Don't try the bowling alleys. Just think about the constant moving and bowling. They have bumpers so at least the ball will hit some pins. Also the poll is not heated.

Children's Programs

The only area for toddlers to play is an upstairs toddler pool and also day care. Unfortunately, if your child doesnt get along with some kids or just don't want to be left by their parents there is no other playground. Adults are not allowed to stay at the daycare and watch the activities. Children are also placed in group according to their age. Sometimes seemed big for some age groups. For example try sticking 12 kids 2-3 years together and see if they get along.

Read this user's port of call reviews:

Belize City, Belize; Cozumel, Mexico; Great Stirrup Cay (Cruiseline Private Island), Bahamas; Roatan (Isla Roatan), Bay Islands, Honduras

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Ports of Call:

Belize City, Belize

take a tour of the island I got one of the local tour guides. It was a small van and I got to see more and got a local perspective.

Don't Miss: city tour

Cozumel, Mexico

Taste the local tequila

Don't Miss: Taste the local tequila

Great Stirrup Cay (Cruiseline Private Island), Bahamas

all there is to do is watersports

Roatan (Isla Roatan), Bay Islands, Honduras

There was alot of poverty the only thing to see is the ruins or swimming. It wil cost from $45 or more per person to take a tour. Also shop right outside the gate of the terminal its cheaper.

Don't Miss: ruins

7 out of 9 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Singles/friends

Stateroom Type:

Balcony

Good points and bad by Mary F. from Riverside, CA

Sailing date: Sep 2008

Pros:

Clean and new

Cons:

Food was often cold

Fresh and clean. Didn't feel crowded. Lots of different areas to lounge in. Staff was overly solicitous, got annoying over time. Too many sales presentations, pushing product. Would have preferred more informational seminars on the lands that we were traveling through. Comedy shows were un-funny and often tasteless. Constant pushing of alcohol. Music in the lounges was good.

Ship Details:

Ship Quality

Dining/Food

Free-style dining (whenever, no assigned seating) was perfect. But food in the restaurants (other than the buffet) was often cold and had to go back for reheating.

Stateroom Quality

Ship Staff Quality

Too much of a good thing. Overly solicitous. International staff (mostly Asian) were sometimes hard to understand because of accent.

Entertainment & Activities

Too many sales pitches promoted as activities.

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska; Victoria, British Columbia

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Ports of Call:

Juneau, Alaska

A significant amount of time in port was after sunset.

Ketchikan, Alaska

Creek Street is billed as a 'must see' but is nothing but souvenier shops along a raised wooden walkway.

Skagway, Alaska

The White Pass railway is billed as a 'must-see' but is not worth the $112 for a three hour train ride. The views are wonderful, but there is no opportunity to get out and walk about. Just sitting while the train goes up, then back down to the town.

Victoria, British Columbia

Poor only because NCL cancelled the port stop - just 10 days before the cruise - due to some mechanical problem with the ship. Offered to allow for cancellation without penalty but it was too late for that. NCL refused to provide any compensation for cutting the cruise from four port stops to three.

6 out of 7 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

A wonderful Alaskan Cruise by A Traveler from Oak Harbor, WA

Sailing date: Sep 2010

Pros:

The scenery was always changing. We saw seal, whales and a bear was spotted on the shore. Lots of choices for shore excursions in most ports. The train ride in Juneau got rave reviews.

Cons:

The ship was beautiful, but our stateroom was the smallest we'd ever had.

It is a beautiful ship with wonderful splashes of color. The Spinaker Lounge has new types of interesting seating like two person lounging couches with sofa pillows, you could lay together facing the same direction or towards each other. They also had big round leather donut hole chairs that were tipped toward the view windows, and a big canopy bed in reds/gold for a bunch of friends to visit on?! The Summer Palace dining room was very pretty and bright. The Indigo was much darker and was more convenient to the casino and shows. It's an easy ship to get around except when folks were trying to find and look at their ship photos as that causes a traffic jam in an ordinarily passageway. We had a great time.

Ship Details:

Stateroom Quality

Stateroom was smaller than we anticipated for a handicapped room.

Ship Staff Quality

Service was great

Entertainment & Activities

Read this user's port of call reviews:

Juneau, Alaska; Ketchikan, Alaska; Skagway, Alaska

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Ports of Call:

Juneau, Alaska

train ride was good

Ketchikan, Alaska

You can do your own tour very easily here.

Skagway, Alaska

5 out of 5 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

65+

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Balcony

I would go again--the best compliment by Deanna D from Sacramento, CA

Sailing date: May 2010

Pros:

Freestyling, friendly staff, cleanliness; many tables for 2 in dining rm

Cons:

TV channels, need more info on the towns rather than so much on shopping

The best comment is whether one would repeat the experience.

Ship Details:

Ship Quality

excellent accessibility. Loved the atrium seating (unique foot stools.)

Dining/Food

Absolutely wonderful dining room food. Perfert portions and seasoned to perfection.

Stateroom Quality

Loved the shower. Cooling/heating worked perfectly (sometimes unusual on a cruise.) A bit smaller than other cruise lines but adequate.

Ship Staff Quality

(Almost 100%) very cordial and seemed very happy with their jobs.

Entertainment & Activities

Entertainmt not quite as professional as other cruises but OK. Info about ports: would have liked some info about the town itself (historical) rather than 99% on shopping. Not all cruisers cruise to shop!! TV channels: should be a single channel with the TV schedule. Always had to view the (commercial) casino/spa/restaurant stuff every time to FINALLY get to channel selections.

6 out of 8 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

4 - 6 cruises

Traveler Type:

Singles/friends

Stateroom Type:

Inside

Great Trip! by Erika from Alexandria, VA

Sailing date: Mar 2012

Pros:

Food, Entertainment and Friendly Service

Cons:

High Prices

I was impressed with the overall ship. I have been on nicer and newer RC ships but this one wasn't bad. I missed having a large middle area with shops but this ship was pretty easy to get around.

Ship Details:

Dining/Food

The food was great! I was impressed, even the buffet was surprisingly diverse and delicious. My biggest complaint is the inconsistency in portion and taste. I was with a large group and if someone got the Cesar salad one night, it would be huge and delicious and the next night it would be miniscule. That is disappointing sometimes but overall I wasn't let down.

Stateroom Quality

Cleaned often and well but we were on the lowest floor and they were so puny. We had an advertised 4 person room and it was hard with just 2 people in it.

Ship Staff Quality

Very friendly and fun

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 5 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

2 - 3 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Inside

Fantastic cruise! by Tom B from Colorado Springs, CO

Sailing date: Mar 2010

Pros:

The ship and ports were great!

Cons:

The same DJ music over and over

This was our 2nd cruise and it was fantastic. We loved the excursions, and BV islands! The weather was fantastic! This was our kids (14,20,24,25) first cruise and they had a blast too!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

We loved the singing group "Oh What a Night" tribute. All of the shows were great!

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Balcony

Didn't want to leave! by WilliamF from Minneapolis, MN

Sailing date: Feb 2010

Pros:

Beautiful, clean, friendly ship. Supurb food. Good entertainment. Great service.

Cons:

Surprise tender day in Tortola, tough beef at all resturaunts.

This was our first cruise, but I researched extensively. The whole industry has a "Mickey Mouse" approach to liquor on board, but no different anywhere else. Super service, room steward and maid really a "cut above" any others. Only negative was that an implied docking at Tortola turned into a "tender" transfer for unknown reasons...they had to use the ship's own launches, which was time consuming and blew most of the day ashore. They did their best to work it out, and were very efficient in the face of this minor adversity. Food quality and cleanliness were excellent...only some tough beef (forget the "included" resuraunts for steak, prime rib, etc.) I heartily recommend this Cruise Line, this ship, and intend to go again!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Group

Wonderful staff. by A Traveler from Fl

Sailing date: May 2007

Pros:

The staff.

I had a great time. Would most likely cruise NCL agian depending on price and available time frame.

Ship Details:

Entertainment & Activities

Read this user's port of call reviews:

Cruise Inside Passage, Alaska; Juneau, Alaska; Skagway, Alaska

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Ports of Call:

Cruise Inside Passage, Alaska

Beautiful. Wonderful.

Juneau, Alaska

Beautiful. Saw eagles, seals and whales, pretty awsome.

Skagway, Alaska

Awsome day! For me this was the best day of my trip, took kowisaki mule(like a golf cart) into the mountain. Highly recommend if your not a hiker. Better food than ship, with barbecued halibut. Did not see any bears but you could tell they were there. Do this one for sure.

Don't Miss: Take the kowaski mule excursion!

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

7+ cruises

Traveler Type:

Couple

Stateroom Type:

Inside

Exceeded expectations by A Traveler from Tampa, FL

Sailing date: Apr 2010

Pros:

Dining room food and quality of entertainment

Cons:

The tendering system - very slow!!!

We took this trip as a last minute deal, so our expectations were not high (we are frequent cruisers). This ship/staff/trip exceeded our expecations!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

We had an inside cabin which was small, but they always are.

Ship Staff Quality

Our stateroom steward and waitress were "the best". The front desk staff brought down the rating to just "good".

Entertainment & Activities

5 out of 7 people found this review helpful.

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