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NCL Hawaii cruise by
Leslie T. from Kilauea, Hawaii Sailing date: Jul 2009Pros: Cruising around the Napali Coast Cons: Food, entertainment and cruising at night so you couldn't see the islands. I would only recommend this cruise to someone who has either never been to Hawaii, or who has never cruised before. The food was nothing special and the restaurants that charge $25/ea extra weren't even special - cept for the sushi restaurant. They were the best restaurant on the ship. The tipping is automatic, so we felt that while they were ok, they didn't work as hard as they do when they have to earn their tips. We live in Hawaii, and we took the cruise hoping to see the islands from the sea. The Napali sail by was exceptional - very beautiful and I took about 300 plus photos. Met some wonderful new friends and have good memories of being with our son - he has fun, but was disappointed their wasn't more to do. Had hoped for skeet shooting. Again, good if you don't compare them to Royal Caribbean, showed them up big time in the food and entertainment.. Ship QualityThe Ahoha Cafe, which is the big buffet you can eat at, and the food was good, had been decorated as if the person who did it was on LSD. Nothing, and I mean nothing went together... almost made ya seasick.... Dining/FoodOpen pretty much, so good to eat when you want within reason. Food quality was not great. Friend had a steak, one of the "good" steaks, that was like an old shoe. Disappointing. Stateroom QualityLots of storage and that was great. Had a balcony so the the Napali coast cruise by was beautiful. Ship Staff QualityPeople were very nice. Entertainment & ActivitiesEntertainment compared to other ships was pretty sad.... The improv people were funny, but you really have to like improv and some just don't get it - like my husband.  
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Kailua-Kona, HawaiiWe just went in for a beer at the brewery. Didn't do any activities....
Don't Miss: Guess the snorkeling tour was great. Nawiliwili, KauaiWe live on Kauai, so didn't do the tourist stuff... went and checked on our animals. Make sure you tell people to take a helicopter ride and be sure to drive to the North Shore. Met many who didn't even know that the N. Shore is where the waterfalls are....
Kahului, MauiMaui was ok. Sorry we couldn't see more of it from the sea... I used to live there, so know it but have never seen it cruising by.
15 out of 15 people found this review helpful.
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  Not so great by
Jen S from Rochester, MN Sailing date: Feb 2009Pros: being a shore, the excursions were great Cons: the overall ship experience was sub par, food was bad, had to pay for all soda and had to tip them for it Hawaii is great but the over all ship experience was not. Room on the 4th floor was extremely loud with engine room noise, food was room temperature and flavorless, had to pay for all soda, but all the coffee you could drink for free. Very uncomfortable bed. Ship Quality
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Hilo, HawaiiVolcano was great
Don't Miss: volcano Kailua-Kona, HawaiiDon't Miss: snorkeling/kayaking Nawiliwili, KauaiBeautiful island, must see by yourself at your own pace.
Kahului, MauiDon't Miss: snorkeling/whale watching 10 out of 12 people found this review helpful.
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Terrible service, not friendly staff - d by
Michele from Hesperia, CA Sailing date: Aug 2007We were very unhappy with our overall experience. We managed to create our own fun - the ship and its crew should be worked on to make it a much nicer experience. Dining/FoodImpossible to get reservations, not a good variety, what was on menu was not what was served.
Stateroom QualityThe state room was filthy. The bed was never once made up only the spread was placed over messed up sheets. Service to room - not any could never find the attendant.
Ship Staff Qualityvery poor service at restaurants and room. Nice folks in lounges and helpful excursion staff.
Entertainment & Activities
Children's ProgramsPub crawl was fun.
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Hilo, HawaiiGood.
Kayaking is fun, waterfall was beautiful.
Kahului, MauiBad weather prevented the molokini excursion - bummer.
We had fun with our rental car. Beach day was just okay.
Don't Miss: Snorkeling molokini. 25 out of 35 people found this review helpful.
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The poorest attitudes of employees. by
William from Hilo, HI, USA Sailing date: Jul 2007Pros: Design of ship. My daughter and I found that the employees of the cruise line were very rude and at best, non-personable. Maybe they're overworked; maybe the attitude of their employer trickled down to them. At times, I found them only nice and helpful if a tip was expected or in your hand. I had waiters and staff that wouldn't even step aside in dining areas, passages, etc. They would absolutely come straight at you and let you bump into them without even the courteously of an apology. VERY RUDE BEHAVIOR for a hospitality business. There was times when my room wouldn't even be made up and other passengers that left tips on there bed would be made. I'm sorry that my first cruise with my 18 year old daughter's first cruise was so unpleasant because of the staff. We'll pick another cruise line before we go on another NCL. Dining/Food
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Hilo, HawaiiHilo was great.
Hilo was educational.
Don't Miss: Volcano. Kailua-Kona, Hawaii
Kahului, Maui
13 out of 15 people found this review helpful.
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Mediocre food and bad service. by
A Traveler from IN, USA Sailing date: Mar 2007Pros: Nice library. Bad service makes for an unpleasant week. I would not recommend this cruise. Entertainment & Activities
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Cruise Kilauea VolcanoEnjoyable.
The lava flows were beautiful to watch.
Kailua-Kona, HawaiiKauii is beautiful.
The shore excursion was disappointing.
Kahului, MauiMaui was lovely when the sun shined.
The first day we made our own plans and enjoyed the day. The second day was a shore excursion which we did not enjoy partly due to bad weather and partly to misinformation received about it.
Don't Miss: Snorkeling at Molikini crater was great. 0 out of 0 people found this review helpful.
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Great ship, very poor service! NCL sets by
Joe from Ft Worth, TX Sailing date: Feb 2007Pros: Very nice ship. Great itenerary! The service staff was inconsistent and poor most of the time. This includes dinner, bars, buffet etc. Worst experience in 16 cruises. "If this would have been my first cruise, I would never cruise again." Entertainment & Activities
1 out of 3 people found this review helpful.
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Very rude & lacking in knowledge. by
Judy from WY Sailing date: Jan 2007We found the staff lacking in knowledge of the ship and for the most part very unfriendly. Entertainment & ActivitiesActivities: Areas were closed for a large group onboard making it hard to get around the ship.
1 out of 1 people found this review helpful.
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Avoid this ship and cruise line. by
Louis from New Hampshire Sailing date: Nov 2006Total dissatisfaction. Entertainment & ActivitiesActivities: Activity staff did not really know about excursion trips.
Entertainment: Only fair. Much better shows on all other cruise lines I've sailed. 1 out of 1 people found this review helpful.
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Poor service. by
Kathy from Florida Sailing date: Apr 2006Pros: It went to all the islands. Hated the open dining times. Had to wait one night 45 minutes to be seated. Service was slow in the dining room & no pampering because the staff changes every night, thus they do not get to know you and are unable to anticipate your needs and likes. Shore excurtions sold out quickly because most people booked prior to coming aboard. The staff was not knowledgeable about shore excurtions and we received bad advice. Entertainment & Activities
0 out of 0 people found this review helpful.
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Free Style dining consumes whole evening by
Trudy from Ohio Sailing date: Aug 2006Pros: Destinations. Long lines to eat in main dining rooms each night. Would only take reservations for parties of 6 or more. Of course we only had 4 in ours. The only night we ate in the Liberty we waited for over an hour, and I had to get upset to get a table, and then we were hurried through our meal. I guess had I not experienced other cruises in the past I would have nothing to compare this to, but I have and this was a terrible experience. The all American staff was nice but not near as attentive as other cruises we have been on. Not many organized pool activites or adult game4s during the day. 0 out of 0 people found this review helpful.
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