Cruise Customer Reviews

Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

2 - 3 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

The crew is outstanding! by A Traveler from Cleveland, OH

Sailing date: Apr 2013

Pros:

The friendliness and cleanliness

Cons:

Air conditioning was set too low, I froze most of the time. Buffet food was below standard.

The crew was awesome. Friendly and at your beckon command. Although some of the beverage servers were too persistant. The ship was pristine. Very clean and tidy.Some of the areas could use an update though.

Ship Details:

Ship Quality

Very clean.

Dining/Food

I was disappointed in the buffet. However we ate at both restaurants that were included in the price, their food was several levels above the buffet quality. I would definately recommend eating at the restaurants.

Stateroom Quality

Ship Staff Quality

Superior!

Entertainment & Activities

Wonderful. Not disappointed. We went to every show and they were wonderful.

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Overall Rating: This vessel has a 2 star rating

Could be a better cruise by A Traveler from NYC

Sailing date: Mar 2013

Pros:

the itenerary

Cons:

the service

The ship was nice but there was never enough pool chairs and the restaurant hours closed to early. Room service selection was terrible.

Ship Details:

Ship Quality

some hallways and elevators smelled like vomit

Dining/Food

Stateroom Quality

a little small

Ship Staff Quality

SHore excursion people lied to me to try and buy their over priced excursions. When we got off the same excursion cost half or less than half as much. The lady at the guest service did not help me and said there was nothing to do and no manager on duty

Entertainment & Activities

Best part of the cruise!

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Stateroom Type:

Inside

A Great Vacation by Chris C from Toronto, Ontario, Canada

Sailing date: Dec 2012

Pros:

Destinations were great! Weather was great!

Cons:

Food was ok. Ship was older

Unfortunate that there was only 1 pool - too busy to find a lounge chair. Older layout of the ship makes you go through too many rooms/bars to get to where you want to go. The food was disappointing - ok, but I've had better on many other cruises.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

3 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

7+ cruises

Traveler Type:

Group

Stateroom Type:

Balcony

Tourist trap GALORE by Nat R from tampa, fl

Sailing date: Dec 2012

Pros:

the staff

Cons:

the tenders, the lines, the wait,

We were on the Nowegian Dawn from December 30th through January 6th. The ship is nice, the staff extremely courteous, professional and kind. The food outstanding. The company I don't have in high esteem. They tried to make every penny on anything. From touring the behind the scene facility, overpriced drinks etc They even charge you $12. tip per person per day which doesnt go to the staff. We checked with many employees and although they seemed happy with their paycheck, they dont get extra tips. We choose to opt out and gave tips directly to our servers and cabin maintenance personnel. its simply another way for NCL to profit. We we opted out they explained that the money goes to the staff behind the scene: chef, maintenance personnel etc. I'm sorry but when I go to a hotel, I don't tip the guy that cleans the pool, the one that washes the salad etc...I tip my cleaning lady/guy, the server. The AC on the ship is too cold, we were freezing all the time. Many complained about it. We are going on a trip in the tropics to be warm people! Some of us caught a cold. The AC is automatically on when the door is open on the balcony suite, a big disappointment. But mostly: ALL PORTS ARE TOURIST TRAPS! Everything is overpriced, beaches, drinks, tours. It is at least twice a much as it is in the US. We felt we've been had on many occasions. On top of it all, we don't get to really visit any of the country. Each port is a facade of marketing galore. It was our last cruise.

Ship Details:

Ship Quality

beautiful decor and tasteful decoration, very clean, however the AC is TOO COLD EVERYWHERE. I saw people with winter coats. The constant contrast of warm sun and freezing cold AC will trigger a cold in many. We didn't appreciate the hour wait for the tender in Cozumel

Dining/Food

Very good and portion controlled. The personnel is extremely polite, helpful and well trained.

Stateroom Quality

Beautiful rooms (we had one with a balcony) Quality linen, very comfortable. However the AC is set to be on to the max when the patio door is open. We should be able to control that ourselves.

Ship Staff Quality

Outstanding staff. Polite, smiling, having fun with us, courteous, well trained, clean. They seemed happy to work on the ship.

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Stateroom Type:

Suite

fantastic voyage by janet t from Henderson, Nv

Sailing date: Dec 2012

Pros:

great shore excursions, great dining options, wonderful rooms, full bath

Cons:

not enough onboard activities

nice sized atrium, some areas of wasted space that could be utilized better, very friendly staff all around. excellent photo dept and reasonable pricing

Ship Details:

Ship Quality

only had one pool and it was always full of children even tho they had their own pool area

Dining/Food

fantastic food in both of the main dining rooms. too much indian cusine on the buffet, more 'comfort food'

Stateroom Quality

great stateroom, excellent bathroom, nice sized closet, some noise problem-could hear people walking and talking alot when trying to sleep

Ship Staff Quality

not one single complaint, everyone was friendly and helpful

Entertainment & Activities

need more on board entertainment options

3 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Stateroom Type:

Balcony

Would Do It Again! by A Traveler from Boston, MA

Sailing date: Jul 2012

Pros:

Itinerary, Food and Entertainment

Cons:

rough sailing 1 day

Norwegian Dawn's cruise to Bermuda is terrific! The staff is top notch and the entertainment is among the best I've ever seen on a cruise.

Ship Details:

Ship Quality

Dining/Food

Excellent buffet and restaurant dining

Stateroom Quality

Ship Staff Quality

Exceptional

Entertainment & Activities

Entertainment (especially the last night) incredible

6 out of 7 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Family w/older children

Stateroom Type:

Inside

it was good by A Traveler from Derry NH

Sailing date: Jun 2012

Pros:

the shows/ concerts in stardust, the 24 hour garden cafe, Southside,

Cons:

little kids in the oasis pool, not being able to go to shows because I had a 15 year old with me, the faucet and shower water temp. problem

This was our first cruise but we liked it

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

There was enough room for two and it served its purpose very nicely.

Ship Staff Quality

The staff was amazing.

Entertainment & Activities

Children's Programs

The teen center seemed to be designed for teens, by teens

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 3 star rating

About the Reviewer:

Age:

50 - 65

Traveler Type:

Couple

Stateroom Type:

Balcony

fun cruise by phil from near Spokane, WA

Sailing date: Mar 2012

Pros:

the balcony room, our cabin person, the ports of call that were chosen, open dinner times

Cons:

loud music deckside during the day when everyone was tired from excursions, lack of info from excursion deck, dress down codes in main dining rooms & rules not followed, shows were medicore,

safety drill was sooo poor! speciality restuarants too pricey, the ship was average to good, kept clean, bathrooms were always clean, cabin person was excellent and kept right on top of things for cleaning,

Ship Details:

Ship Quality

Dining/Food

dinner food was okay but always felt rushed and staff not treated nicely by superiors was upsetting to us, in turn the staff seemed stressed and upset, we tried to reassure them.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

18 - 29

Traveler Type:

Couple

Stateroom Type:

Inside

Worst Cruise Ever by Natalie W from Boston

Sailing date: May 2012

Pros:

Bermuda

Cons:

The staff constantly trying to get more money out of you.

This cruise line focuses on getting more money out of its customers. The activities are terrible and any that you might be interested in will cost you money. Their idea of free activities include basketball, open chess play, visiting the library, and seminars pushing the activities you must pay for. Very disappointing and BORING. I felt like every time I turned around another waitor was bringing me the wrong more expensive drink or shoving raffle tickets in my face trying to make money at the little free activities they had. You even have to pay for yoga and pilaties. Terrible. They only raffle away a hand full of prices after making thousands from the tickets. The worst part, their ATM broke conveniently after we docked at the island. Problem? You MUST have cash to get off the dockyard. After blowing all of our cash in the casino out of pure boredom on the boat, we tried to get more before deboarding, little did we know. Be ready to either spend a lot of money on board or just lay out in the sun if the weather permits it. If you have bad weather like us, you're in for a long trip.

Ship Details:

Ship Quality

Dirty used cups found under our bed and an old drink of soem kind left in the fridge from the last cruisers. Very gross.

Dining/Food

Two main buffets and 2 restaurants (that no one even told us about until day 5). Bring pants and something other than flip-flops.

Stateroom Quality

See "Quality" above

Ship Staff Quality

Other than the rude women working in the casino that literally laugh at you when you asked to take out less than the minimum $100 cash (casino not opened when docked), the service from some other staff wasn't too bad.

Entertainment & Activities

A couple of good shows, but don't expect them to start on time.

3 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 4 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Inside

So much fun! by A Traveler from Cambridge, MA

Sailing date: May 2012

I went on this cruise with my fiance, and we loved it! There were a lot of older people (we're in our late 20s) but this didn't bother us because we weren't really trying to meet new people -- we kept to ourselves and had a really nice time. The freestyle format was really great for this because we didn't have an assigned dinner table or time. It was wonderful to be in the same port for 3 days -- we felt that we got see and do a lot in that time (and we loved that there was no curfew at night, so we could come and go as we pleased). We liked the shows, but weren't so much into the other activities. We played trivia a couple of times, but other than that, we mostly read outside or watched movies in our room. We would both choose Norwegian again!

Ship Details:

Dining/Food

Overall, I was very pleased with most of the food. We typically ate dinner in one of the main dining rooms, and more often than not, we got delicious meals. Not every single thing on the menu was delicious, but I would say that I really liked about 80% of what I ate. We tended to eat steak and fish, and both tended to be very yummy (although once my fiance ordered a chicken dish and it was pretty bland). For our other meals, we would generally go to the buffet or the BBQ outside, both of which were very good with a lot more options than the main dining rooms (lower quality food, but more flavorful). We also did one meal in one of the specialty restaurants and it was AMAZING. However, it was fine as a one-time thing -- eating at the regular places most of the time was perfectly fine.

7 out of 7 people found this review helpful.

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