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Great Service. by
Patricia from Utica, NY, USA Sailing date: Apr 2007Pros: The food was fantastic. I think the best I've had on a cruiseship. The food was excellent. In particular - our waiter was fantastic. He was very accommodating to my husband who had a special diet and ordered unlike most people. The activities on board - were nice - the entertaining was very good. Overall - a very nice experience. The price of a cocktail or mixed drink was very expensive - more so than other cruiselines. That could influence which cruiseline I chose for the next trip. Entertainment & Activities
3 out of 3 people found this review helpful.
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   Are you sure this is Costa? by
Donya from Atlanta, GA Sailing date: Apr 2007Pros: Great entertainment. I had a great time, but I will never choose this ship again. It was not representative of the luxury, customer service, and elegance I have come to expect from Costa cruise lines from experiences in the past. Entertainment & Activities
1 out of 1 people found this review helpful.
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Great ship, service and entertainment. by
Bonnie from Canada Sailing date: Mar 2007Pros: The decor throughout the ship. My husband and I thought the ship was gorgeous and exceptionally clean. We loved our stateroom and thoroughly enjoyed the entertainment that the talented staff provided. We would definitely cruise with Costa again if the price was affordable for us. Entertainment & Activities
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Grand Turk IslandGrand Turk has beautiful beaches.
We enjoyed sitting on the beach with a drink but where the drink was bought shortchanged a customer while my husband was waiting to be served and the second time he went to make a purchased he was shortchanged. He brought it to the attention of the server who was then rude. The businesses should be made aware that honesty really is the best policy for tourism to grow.
Don't Miss: The beach. San Juan, Puerto RicoChanges in San Juan.
We noticed a huge change in San Juan since we were there 15 years ago. At that time I felt I had never been to a more dirty place and this time the streets, buildings, waterfront, etc. were much cleaner and pleasant to see.
Don't Miss: If you are in the market for jewellry I'd say don't miss the bargains on diamonds, etc. Charlotte Amalie, St. Thomas, U.S.V.I.St. Thomas is beautiful.
We did a little shopping for souvenirs and was satisfied with prices. Took an excursion to the mountain top and the view/scenery was beautiful. We enjoyed our second visit to St. Thomas.
Don't Miss: Don't miss going to the highest level to take advantage of the overall view. It's where the scenery can be most appreciated. 1 out of 1 people found this review helpful.
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Did not meet my expectations. by
Nancy from Florida, USA Sailing date: Mar 2007Pros: I loved the itinerary, it was great! I had heard Costa Cruises was an great cruise line. This was my least favorite as far as service, friendliness of staff, and food. Entertainment & Activities
1 out of 1 people found this review helpful.
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Ship Review by
Donna from New Jersey Sailing date: Apr 2007
1 out of 1 people found this review helpful.
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Extremely disappointing. by
Barry from Welaka, FL Sailing date: Apr 2007Pros: It is a very pretty ship. The stateroom are roomy and the bathrooms are exceptionally large. We cruised on the Costa Magica cruise to Bermuda on 4/15/07. Just to put this in perspective, we are frequent cruisers (we have been on at least 8-10 cruises in the past several years). The most disappointing part of our cruise was the food. In particular, the buffets offered little selections. A good portion of the buffet table was taken up with different types of bread rather than an array of food choices. The desserts selections were extremely disappointing, ice cream and cake. If there was pie, it was gone before you found out about it. We have been on cruises where the hamburgers are cooked to order and find that putting hamburgers in a buffet tray is extremely unappetizing. Perhaps, the issue was that the staff had little knowledge of the English language. Our dissatisfaction with Costa was emphasized by the fact that AT NO TIME during our 7 day cruise, did a waiter or waitress come up to us either at a table our sitting the any of the public areas and asked us if we would like a drink. I THINK THIS IS JUST PLAIN STUPID ON THE PART OF THE CRUISE LINE. They are missing the boat since this is obviously a "money making" opportunity for the cruise line having the "only game in town". Other cruise lines, has wait staff walking around with the drink of the day on trays tempting you to buy one. At $5.25 a drink, this is definitely a missed opportunity. The dinner menu was certainly better than the buffet, but it was certainly "nothing to write home about". On almost every dinner menu, there was some type of steak, which the cooks managed to crucify. The waiters in the restaurant were certainly the highlight of the trip, but again, they could use a good dose of training. They were very personable, but the lacked the flair. I do not feel this is their fault, but due to lack of good training. During the cruise, our stateroom flooded twice because the drains were, apparently, clogged. When I called "Guest Services", this situation was finally fixed. The "Captain's" cocktail party was no less dissappointing. There were a limited number of waiters and waitresses serving drinks (it was the same during the shows) and again, I feel they are missing out on a great money making opportunity. There were no h'oeurve dors served at all as we have had on ALL of our previous cruises. Unfortunately, we had many other lines to compare them to. If this were our first cruise, we would probably never take another one. I feel that it is very important that we share our thoughts, so that perhaps there can be a chance for improvement. We spoke ot many other passengers on the cruise and, unfortunately, their feelings were the same as ours. I don't believe we are being overly critical, but we expect "GOOD FOOD" and "GOOD SERVICE" when we take a cruise. Entertainment & Activities
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Nassau, BahamasDon' miss Atlantis in Nassau.
We took a taxi in Nassau to the Atlantis Hotel where we took tour of the grounds and their extensive aquariums. It was a beautiful experience.
Don't Miss: Atlantis on Paradise Island. 1 out of 1 people found this review helpful.
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Ship Review by
Miguel from USA Sailing date: Mar 2006
Entertainment & Activities
1 out of 1 people found this review helpful.
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Ship Review by
Stella from NYC Sailing date: Feb 2006
Entertainment & Activities
1 out of 1 people found this review helpful.
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Exquisite ship and crew make the grade d by
Derbygal from Charlotte, NC, USA Sailing date: Apr 2007Pros: Crew members exceptional service/friendliness. Despite the loss of a non-refundable excursion in one port due to ship announcement error, and the departure delays which cost us excursion time in another port, we're rating the ship with a high grade! The ship was clean and nicely furnished (minus points for the creepy arms holding lightbulbs everywhere), and the crew was excellent in manners and attitude! The Italian feel was warm and inviting, and the food was outstanding for the areas we ate in! The presence of what appeared to be the gnome in the picture above our bed was a bit disconcerting, as was the bed itself (the matress of which was hard as a rock), but we liked the spaciousness of our stateroom & the general overall ship layout. We didn't participate in much as there didn't appear to be a very large selection of varied structured activities offered, but we relaxed and enjoyed ourselves peacefully without experiencing any dull moments, and the crew members service and friendliness were of exceptional quality! Of the 4 different lines we've tried (Costa included), this climbed right up there in a tied spot at #2! We'd go again, and highly recommend!
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Cozumel, MexicoDespite a missed & non-refunded excursion, Cozumel gets rave reviews!!!
Our excursion departed early leaving us behind to fend for ourselves without plans for the day, but we were able to explore Cozumel at leisure, taking pictures, eating good food, having great drinks, and enjoying a great time which we would've missed out on had our excursion taken place as planned!
Don't Miss: Have some great food or a margarita at Carlos & Charlies, shopping at Los Cinco Soles. Key West, FloridaKey West History, Art, Culture, & More.
We took a guided tour of Key West learning about the history and culture of the area while curling through the heart of the entertainment district and around the key historic sites down to the Southernmost Point and back North again, passing Jimmy Buffet's old house, driving by mile 0, and finally reaching our destination tour of the Hemmingway House. The guided tour through the house still afforded us time to explore and enjoy the surrounding grounds/gardens at a leisurely pace, where we took tons of pictures of the many cats enhabiting the estate today. The tour dropped us back in the heart of the shopping district near the port where we purchased souveniers and enjoyed a drink in the open air at a local establishment before returning to the ship.
Don't Miss: I would say don't miss the Key West & Hemmingway House tour, but there's a ton of other great excursions out there! George Town, Grand CaymanExcursion tender departure delays costly against valuable excursion time.
Excursion tender departure delays caused about an hour and a half of waiting before getting to shore - well into planned excursion times - the result of which severely shortened our scuba excursion time (a VERY expensive excursion), not to mention many others whose excursions started late and had to be cut short due to time restrictions at port. No monies were refunded nor were apologies made for these ship caused delays, but the local excursion people & taxis were friendly and did their best to be accommodating. We were unable to explore, shop, or experience this destination in any other capacity due to our shortened time on shore. This port of call needed more time docked and earlier plans for tendering excursion groups.
5 out of 10 people found this review helpful.
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Ship Review by
Katrina from Chandler, Arizona Sailing date: Mar 2007
Entertainment & Activities
0 out of 1 people found this review helpful.
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