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Spotless Ship, Snappy Service by
Kevin B. from Hartford, Ct area Sailing date: Mar 2012Pros: Cleanliness of ship, excellent customer sevice, great food Cons: some difficulties getting prompt bar service at times I was comfortable coming into this cruise that the service and food would be of a high quality. Celebrity Eclipse didn't disappoint in either category. Almost all staff members that we encountered offered a smile and genuine interest in making our stay aboard comfortable.
Our waitstaff in the main dining room provided smiles and service particularly noteworthy. Humor was often the rule of the evening and our table was gifted by an outstanding team.
Our only minor disappointments were encountered on deck when one pool area roaming bar waiter was less than enthusiastic or charming as he conducted his duties. We also struggled to get our order taken a couple of time at the admittedly busy Martini bar....we resolved this issue by retiring to a nearby cloistered cubby, where a waiter promptly took our order.
In these days of concern about onboard safety, we were well educated and informed of procedures and skills of the staff in an emergency situation. We attended an informative discusssion on navigation and walked away very impressed with the profesionalism and
high level of training and procedures established aboard the Eclipse.
We would strongly recommend the ship and hope to travel with Celebrity again soon. Ship QualityOriginally, I was skeptical about being aboard a ship over 100,000 tons. i love the sea and was concerned it might not feel as though I were really on the ocean. No worries, as the ship was well laid out with plenty of "elbow room", quiet areas and well-decorated public rooms. To my pleasant surprise, the ship proved not to be too large or "hotel like" for my tastes. Dining/FoodVery high quality of staff and food. Particularly noteworthy were the Murano Restaurant and the Main Dining room (often underestimated in these times of optional upcharge retaurants...). Stateroom QualityLargest and most comfortable stateroom I've ever been in. The balcony proved to be well worth the additional expense and the location on the port side just below the bridge made for excellent viewing of scenery. Ship Staff QualityWith only a couple of small glitches, the Eclipse staff showed a genuine interest in our wellbeing and displayed pleasant attitudes. A discussion with the future cruise department proved to be unfruitful as they were apparently shorthanded. We got a supervisor who was clearly under the gun timewise and didn't spend the time reviewing possible trips as we would have wished. Entertainment & ActivitiesThere was music all over the ship almost all of the time...We truly appreciated the different types of music and the skill of the musicians. Floor shows were well-laid out but we didn't book this cruise for the entertainment. If that is what you are onboard for, go to Vegas...a cruise ship is all about the experience of being aboard ship and visiting various ports.  6 out of 7 people found this review helpful.
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  Other Worldly by
Greg V. from Cape Coral, Florida Sailing date: Feb 2012Pros: The whole operation Cons: offered tours were a little expensive Gorgeous ship. Ship QualityElegant ship. Well laid out and easy to find one's way around. Dining/FoodFood was a little bland-needed more flavor. Fish, while not bad, seemed like it could have been fresher, based on a small sample (probably a bit difficult on a ship). Overall, the dining was very pleasant and enjoyable. Loved having breakfast on the fantail just outside the 14th level cafe. Stateroom QualityVery nice. Large oceanview window- felt like we were on our own yacht close to the water. Immaculate. Wanted to take the bed home with us. Ship Staff QualityVery polite and attentive. Entertainment & ActivitiesEnjoyed all the shows. Music everywhere, sometimes where you would just as soon have quiet. A capella group "Uncommon Ground" was great, as were all the entertainers. Children's ProgramsWe didn't have children along, but enjoyed watching them parade by singing their pirate song. They seemed to be enjoying themselves. In fact, we didn't see many children which was a pleasant change from the mobs of them on our last cruise during a Christmas vacation some years ago (not Celebrity). 1 out of 1 people found this review helpful.
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A super cruise and Vacation. by
Dave and Martha R from Pittsburgh, PA Sailing date: Feb 2011Pros: Everything was great but the people were exceptional. Cons: I can't think of anything. Celebrity does evrything right. Our room was great, the food was unbelievable,the entertainment was first rate, but the staff is what will make this vacation unforgetable. Ship QualityI know it's a new ship, but it is just beautiful. Dining/Food
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Ship Staff QualityThis is what I think made the differance. the staff are friendly, helpful, and have a great additude. It just made for a really great vacation. Entertainment & Activities
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San Juan, Puerto RicoGo seethe old city it's fun.
Basseterre, St. KittsTake Greg's safari Adventure, you see alot of the island and learn alot of it's history.
Philipsburg, St. Maarten
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great cruise by
a traveler from buffalo,ny Sailing date: Jan 2012Pros: hot glass shows Cons: theatre shows well organized, clean environment Dining/Foodexcellent, wide variety of choices Stateroom Qualitysmall but well organized to make the most of space available Ship Staff Qualityfriendly hard working staff Entertainment & Activitiessome of the theatre shows were not very entertaining 3 out of 4 people found this review helpful.
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Nice get away by
A Traveler from North Carolina Sailing date: Nov 2011Pros: Ship service by waiters, cabin stewards, etc. was top notch Cons: the 750 gay dudes in banana hammocks that booked the same cruise It was clean, huge, and staffed well. The ship met every expectation I had of what a modern cruise ship should be. Ship Quality
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5 out of 7 people found this review helpful.
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Eclipse is the best cruise ship !! by
Boyd H. Retra from Wilmington NC Sailing date: Mar 2011Pros: the accomodations the restaurants and bars the sundeck Soltice Fitness center Cons: the shore excursions- a very pleasant cruise-however too many people for me -it is like large city-no connections were made most passengers were overweight-but they enjoyed their food-so nobody,s business -we had a nice table with two nice persons Ship Qualityvery clean and spacious Dining/Food
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3 out of 4 people found this review helpful.
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Shedding winter doldrums by
A Traveler from Philadelphia Sailing date: Mar 2011Pros: Pristine, new ship Cons: Inadequate swimming pools Ideal cruise for resting and rejuvenating after a harsh winter. The food was better than expected and the staff were very pleasant and responsive. The ports were unremarkable but enjoyable, nonetheless. The Cruise ship recommended excursion on a catamaran ride to a Cozumel beach was choppy and rough and much too long. An Orbitz booked excursion to a beach in Roatan proved to be a bit unsavory as the driver took us on an unrequested detour and questionable stop on the island before returning to the pier.
The ship's entertainment ranged from excellent (Sound Decision A Cappella Group) to cloyingly irritating (Cruise Director Nick's overuse of "ahh-mazing" and unrelenting demand for audience to make some noise). Overall, however, this was a beautiful vacation with perfect weather. Ship QualityNew and sparkling! Dining/FoodToo good! Especially enjoyed lunch at Aqua Spa Caf - a nice change from heavy eating at breakfast and dinner. Drink package wasn't needed for us. We were able to enjoy ourselves to the fullest under the influence of sobriety. Stateroom QualityStateroom was intelligently laid out; sizable balcony; very quiet and well-appointed. Ship Staff QualityExcept for some snooty sales people in the ship's onboard stores. Entertainment & Activities
3 out of 4 people found this review helpful.
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the eclipse !! by
Boyd Retra from Wilmington NC Sailing date: Mar 2011Pros: the decor the deck chairs the fitness center the pool -the martini bar!! Cons: roo many people-very view contacts-it was like a large city!! nothing went wrong absolutely a wonderful cruise better than the med.cruises i have been on and the service was excellent -but too many people and they all have nothing in common only eating as much as they can harbor-i am a weight watcher and i enjoyed the fitness center -promote the area more in your advertising you get a nice qaulty crowd more fun and good looking tooo.k!! Ship Quality
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2 out of 3 people found this review helpful.
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Beautiful Ship! by
Jon S. from Minneapolis, MN Sailing date: Dec 2010Pros: Clean, New, Nice decor, Classy. Cons: Hot tubs were always crowded and not open late enough The ship was beautiful. Since it was a brand new ship this year everything was so nice and clean. If Celebrity can keep up it's appearance, they have a winner. Easy access to everything except the hot tubs which were always crowded as they only held about 4-5 adults. Also the pools and hot tubs closed too early in the evenings. Staff on board were awesome! They were very professional and helpful. On board entertainment was pretty good... Not Vegas good but not bad for a ship. Ship Quality
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Costa Maya (Mahahual), MexicoSomewhat of a tourist trap. Not much at the port. Vendors hound you to come in their stores.
Cozumel, MexicoVendors hound you to come in their stores.
George Town, Grand Cayman
Roatan (Isla Roatan), Bay Islands, HondurasNot much at the port but make the trip to one of the beaches such as Tabyanna.
7 out of 8 people found this review helpful.
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A very relaxing cruise! by
William V. from Cabo Rojo, Puerto Rico Sailing date: Dec 2010Pros: Beautiful ship, Blu restaurant, quality of service Cons: some of the ports of call, ship activities and entertainment. This is a beautiful ship, in all aspects, and the staff was very attentive. Being able to dine at Blu is well worth the extra cost of cruising in Aqua class. This is an exceptional cruise for those looking to to have a relaxing vacation. Our ports of call were good, nothing spectacular. We took two of the ship recommended tours, and both were exceptional and very high quality. The cruise entertainment needs to improve. We attended 4 shows. Only one of the shows was worth seeing. The other shows, well, we walked out of them. Overall, however, it was an excellent cruise, and we would definitely recommend it. Ship Quality
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Costa Maya (Mahahual), MexicoDon't Miss: Mayan ruins. Nothing else to do. Cozumel, MexicoDon't Miss: Dolphin swim. Mayan ruins. Shopping. George Town, Grand CaymanDon't Miss: Just go to the beach and relax on this port. If anything, snorkeling with the Stingrays. Roatan (Isla Roatan), Bay Islands, HondurasDon't Miss: Walk through down town (takes about an hour). West End beach. 24 out of 28 people found this review helpful.
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