Cruise Customer Reviews

Home > Cruise Lines > Celebrity Cruises > About Your Ship: Celebrity Eclipse

About Your Ship: Celebrity Eclipse

Overview & Itinerary

Food & Dining

Entertainment & Activities

Photo Gallery

Reviews

Expert Review |

Customer Reviews

See Prices & Availability


	Average Celebrity Eclipse Rating



	SORT BY: Most Recent \| Positive \| Negative \| Helpful < Previous 10 \| 11 - 11 of 11
	Overall Rating: About the Reviewer: Age: 30 - 49 Cruise Experience: 7+ cruises Traveler Type: Family w/young children Stateroom Type: Balcony Not. The Typical Celebrity by Just a gal from Denver,CO Sailing date: Nov 2011 Pros: The entertainment and ports Cons: Dining room service, lack of organization and attention to detail Dining room took excessively long to prepare meals and deliver to table. My six year old ordered a simple cheese pizza from the kids menu and it came out way over cooked and hardly had any cheese at all. The Oceanview Cafe was unprepared the night we ported at San Juan. There was only a few slices of pizza, a picked over salad bar and not much else except a mob of hungry angry passengers who returned from an evening in port. Took the staff over an hour and a half to bring the restaurant up to speed by getting additional help and finally at least getting some hot dogs and hamburgers going. The photo staff was great at taking pictures but awful when it came to filling orders. Long lines of frustrated people trying to pick up photos. Too few employees to help, incorrect orders, orders that weren't ready on time and overall just a poor representation. I waited in line an hour twice trying to get my photos and they still misspelled the family name I had PRINTED for them on the cards I ordered. Ship Details: Ship Quality Beautiful! Loved all the design details. Dining/Food Cruised Celebrity before and always was impressed. Not sure why this one was so bad. I hope its isolated to this ship and can be corrected with personnel and mgr changes. Stateroom Quality Ship Staff Quality Entertainment & Activities Gareth Oliver. Awesome and funny individual! Children's Programs My six year old loved it! Read this user's port of call reviews: San Juan, Puerto Rico; Basseterre, St. Kitts; Philipsburg, St. Maarten Collapse List of Ports Ports of Call: San Juan, Puerto Rico Basseterre, St. Kitts Philipsburg, St. Maarten 3 out of 5 people found this review helpful. Did you find this review helpful?
	< Previous 10 \| 11 - 11 of 11

Cruise Experts available 24/7 - toll free
Call 1-888-656-8184