Cruise Customer Reviews

Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Group

Stateroom Type:

Oceanview

Mediocre at best by Michelle Becerra from Southern CA

Sailing date: May 2012

Pros:

the pillows

Cons:

the food

The ship decor was very out dated and worn. Our room was good but the counter in the bathroom was dirty. The entertainment was horrible and it seemed designed to humiliate (the gameshows, contests, etc.). We enjoyed the karaoke.

Ship Details:

Ship Quality

Ship was small, dark, weird decor.

Dining/Food

The food was terrible. Tasteless and bland. Dry and over cooked. Not fresh ingredients. The dinners were a tad better but the lunches and breakfast was just horrible.

Stateroom Quality

the bed and pillows were nice.

Ship Staff Quality

The staff looked either totally exhausted or absolutely without personality. Something in our room was dirty and had to be removed and the steward asked if he could bring a clean one later. When later came, he asked if I still needed it or could we do without it.

Entertainment & Activities

The disco lesson was ok. We were bored as there was nothing of quality to do.

2 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

7+ cruises

Traveler Type:

Family w/older children

Stateroom Type:

Inside

An ok cruise by Cathy S from Desert Hot Springs, CA

Sailing date: May 2012

Pros:

efficiency of the room staff

Cons:

nothing to do most of the time on ship, geared to 20 to 30 year olds

A dark interior in the atruim so made it look smaller then it is. Crowded feeling during at sea days. Dining rooms not open at more convient times. Geared to the 20 to 30 year old crowd.

Ship Details:

Ship Quality

No public restrooms on every floor. While getting ready to go ashore on Deck 3 or 4, had to use a restroom on 8 first.

Dining/Food

Stateroom Quality

Ship Staff Quality

Accept in the dining room.

Entertainment & Activities

1 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

4 - 6 cruises

Traveler Type:

Couple

Stateroom Type:

Oceanview

Huge waste of money and time ! by Barbara H from CA?

Sailing date: Feb 2012

Pros:

Cruise was over

Cons:

Waiting in line for cold plain food,only to not find a table to sit and eat. Entertainment was boring and activities were childlike and stupid.

Ship was old and smelled. Had to wait in long lines in the buffets only to have col plain food and no place to sit. Activities were childlike boring and not much to do on broad. Entertainment was boring or not until very late.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

2 out of 3 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

First cruise

Traveler Type:

Family w/young children

Stateroom Type:

Oceanview

carnival inspiration by A Traveler from Long island, NY

Sailing date: Sep 2011

Pros:

the ports we visited.

Cons:

The ship. Smoking was allowed in cabins, so i was inhaling second hand smoking the entire time, and the ship had no way to fix it as it was allowed in cabins, which made no sense!!!!!! Pool was smaller than my home back yard poo. Not child friendly. My 6 year old daughter disliked the camp.

The ship was ablsolutely disguesting. smoke smelled everywhere, and was allowed in the cabins EVERYWHERE, so you couldn't get away from it anywhere. Pool was small and deep. Not child friendly!!!. My 6 year old daughter went to child camp for 2 hours, hated it, came back crying and never wanted to go back. Food was average. Overall, this ship was my first and worst vacation experience and i would not recommend it to anyone!!!!!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

Read this user's port of call reviews:

Cozumel, Mexico; George Town, Grand Cayman

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Ports of Call:

Cozumel, Mexico

good snorkeling experience

George Town, Grand Cayman

Don't Miss: Must go to the 7 mile beach. A heaven away from the ship

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

7+ cruises

Traveler Type:

Singles/friends

Stateroom Type:

Oceanview

A not so wonderful cruise by Barry B from santa cruz ca

Sailing date: May 2011

Pros:

debarkation

Cons:

smoke infested ship

WE are not smokers,,when we asked about smoking policy they said it was aloud everywhere...however reading ships policy ,,clearly states smoking in designated areas..only!!!

Ship Details:

Ship Quality

dated!!

Dining/Food

Stateroom Quality

Our room reaked of smoke , they tried to make it right by downgrading us twice!!

Ship Staff Quality

head waiter and assistant were the only ones that seemed to care

Read this user's port of call reviews:

Cozumel, Mexico; George Town, Grand Cayman

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Ports of Call:

Cozumel, Mexico

It was cinco de mayo

George Town, Grand Cayman

we have been to these ports before

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

7+ cruises

Traveler Type:

Group

Stateroom Type:

Oceanview

worst cruise i have been on by Joelle G. from Orlando, Fl

Sailing date: Dec 2010

Pros:

food was good

Cons:

customer service, rooms, over all attitude of crew

Our cruise was delayed an entire day (and that wasn't even the bad part of it). When we got there we had a room with a bunk bed. it took 8 calls and 10 hours until anyone helped me. I waited in line at guest services for 45 minutes. When i got up there the lady closed the gate and said "sorry closed now". I asked if there was anything she could do for those of us at the front of line when the muster station was over - and she said no and shut the door in my face. I have been on 16 cruises in the past 10 years (11 with royal caribbean, 1 with norweigan and 4 with carnival). I will never take a carnival cruise again. my boyfriend has a carnival credit card and is canceling it because of how horrible our cruise was. We ate lunch in the dining room and my plate sat there finished for 20 minutes. 12 times a server (others and mine) passed by and left it there, never offered me coffee or dessert. I also had a server at the champagne lounge offer our group shots for $3.25 and then we all took them and when he brought our bill 15 minutes later - we had been charged $5.50 per shot. I asked him why that was since he told us $3.25 and he said "oh i was wrong - that was last cruise" The only explanation i have for this disappointment is that they have begun making everyone pre-pay their gratutities and the crew knows they are getting tipped and make no further effort to serve the guests. My dining room waiter was the only person who made an effort (so we tipped him an extra $10).

Ship Details:

Ship Quality

dated decor

Dining/Food

good food

Stateroom Quality

Ship Staff Quality

HORRIBLE!! I have never been spoken to like that before.

Entertainment & Activities

comedians were funny

Read this user's port of call reviews:

Cozumel, Mexico

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Ports of Call:

Cozumel, Mexico

fat tuesdays has good drinks

2 out of 2 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

18 - 29

Cruise Experience:

First cruise

Traveler Type:

Couple

Stateroom Type:

Oceanview

First and Last cruise by Chris S. from Tulsa, Ok

Sailing date: Dec 2010

Pros:

Cozumel was awesome

Cons:

Food onboard was terrible, ship was delayed a day, no refunds for 2 weeks

The cruise that my wife and I booked was supposed to leave from Tsmpa @ 4:00p.m. on the 13th of December; high seas prevented the boat from gettting under a bridge to get to port. This is completetly understandable as obviously the weather can't be controlled. My wife and I drove from Oklahoma to Tampa and budgeted for a 2 night hotel stay then on the boat monday. Carnival would'nt reimburse for the additional hotel stay and would'nt apply credit to this cruise (other than a measley 15$ per person for meal credit). Instead the credit would be pro-rated and applied to a future cruise with carnival plus 20% off. What are we supposed to do with that? Food was fast food quality even the one formal we attened was baked shrimp and lobster tail, but was not "to die for." We are very displeased and would'nt recommend to anyone! STAY AWAY!!

Ship Details:

Ship Quality

Clean ship, Staff was nice, (other than customer service onboeard).,

Dining/Food

Terrible, burgers and dogs most of the time.

Stateroom Quality

Ship Staff Quality

Entertainment & Activities

Children's Programs

Read this user's port of call reviews:

Cozumel, Mexico; George Town, Grand Cayman

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Ports of Call:

Cozumel, Mexico

This port was the only reason i would ever cruise again.

George Town, Grand Cayman

Never made it to these ports, Carnivval cancelled two stops.

4 out of 4 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Oceanview

Horrible cruise! by Denese a. from Las Vegas, nv

Sailing date: Jul 2010

Pros:

Kids camp!

Cons:

Not enough activities, only have 1 pool, lines for everything!

There's no refrigerator in the cabin, immigration took a long time to evaluate non-citizen! Long lines to get off and on ship at all ports and even at time of embarkment and disembarkment. One pool for whole ship! Announcements only in hall and not heard in cabins! Waiters weren't very attentive and food not very good!

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

Ship Staff Quality

Staff never folkie through with request

Entertainment & Activities

Children's Programs

Good kids camp but no good entertainment for teenagers!

Read this user's port of call reviews:

Cozumel, Mexico; George Town, Grand Cayman

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Ports of Call:

Cozumel, Mexico

Shops all have the same things and they ate expensive! Visited this port on other cruise line never changes

George Town, Grand Cayman

Town of hell was okay

Don't Miss: Rum cake store

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

50 - 65

Cruise Experience:

First cruise

Traveler Type:

Family w/older children

Stateroom Type:

Oceanview

Never again on Carnival by A Traveler from Cape Coral, FL

Sailing date: Dec 2009

Pros:

Spending time with family

Cons:

Service of the crew

This was our first cruise and our last on Carnival. Carnival does not care one bit about their passengers. The ship was not in when we arrived at noon due to foggy conditions. Now they have no control over the weather but they do have control over how their passengers are treated. When we checked in we were told to leave the terminal and not come back for 6 hours. No accomendation were offered at that time. It was not until 4 pm when we were all milling about in front of the terminal and the news crews were shooting video of angry passengers that they offered to take us over to the other terminal to sit down in "comfy" chairs and offered food; (water & granola bar). We finally started boarding the ship at 7pm. When my son & his wife tried to board and get their room key they handed her someone else's key. She asked for her key she found out hers was "missing". "Oh no we didn't give yours away". They printed another and tried to board, now my son's would not work. They husseled them on the ship and said they needed to go to guest services. So our first day on the Carnival Inspiration did not start until after 8pm. By then we are hungry (though I don't know why after our meal of water & granola bars), tired and ready to start our cruise. We've missed our dinner seating, they were packing up the buffet, when we asked crew members where we can eat, no one could give us an answer.

Ship Details:

Ship Quality

Ship was smaller than expected from pictures. Generally clean and inviting. Son & daughter-in-laws room smelled of cigarettes.

Dining/Food

Food was nothing to rave about. We were seated in the Madi Gas room with George the Greek. I read all the blogs before we left and everyone raved about him. He graced us with his presence a couple times. I did not see the hype. If you want pizza you'd better like pepperoni. Even though they show other flavors when you ask for them you're told only pepperoni. If you want something to eat after 11 the only thing available is pizza(pepperoni) or room service.

Stateroom Quality

Our room steward was the only crew member that we can say went above & beyond. Our room was always tidy & clean and he was friendly and smiling.

Ship Staff Quality

Food service and room staff was for the most part were friendly and helpful. Guest services and support staff at the terminal were rude and had no desire to help.

Entertainment & Activities

Comic was great, very funny. Casino was fun. We participated in the poker run. It was lame. We took first place and got a cheesy medal. They couldn't even give us a free drink.

4 out of 9 people found this review helpful.

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Overall Rating: This vessel has a 1 star rating

About the Reviewer:

Age:

30 - 49

Cruise Experience:

4 - 6 cruises

Traveler Type:

Family w/older children

Stateroom Type:

Oceanview

"A Disappointing Cruise!" by Judy F from Arvada, CO

Sailing date: Jun 2009

Pros:

Cabin steward, Andrew

Cons:

Poor dining service

Ship seemed old and not clean in some areas. Food in dining room and buffet was average at best. Guest relations dept. was not very helpful. Entertainment was below average.

Ship Details:

Ship Quality

Dining/Food

Stateroom Quality

We had to have a technician repair hot water valve in shower due to scolding.

Ship Staff Quality

Entertainment & Activities

Comedian the first night was awful.

Read this user's port of call reviews:

Cozumel, Mexico

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Ports of Call:

Cozumel, Mexico

2 out of 3 people found this review helpful.

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