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Horrible. This was the worst cruise. by
A Traveler from East Grand Rapids, MI Sailing date: Jun 2009Pros: Italy was beautiful Cons: The cruise accomodations and the food. We traveled to Italy on the Legand of the Seas. My husband suffered from food poisoning. We sent our clothes out to be laundered and the laundry lost our clothes for two days. When the clothes were returned, they were ruined ! (I believe they kept our clothes trying to fix the error and made it worse. I called Royal Carribean to be reimbursed and to date, I have not received the promised "form". Guess what people, it was charged for my husband suffering from food poisoning!! We were also told we would receive a "form" to be reimburesed for that. We have not receive the illusive "forms" to date. The ship's doctor told me to make sure my husband ate applesause and bland food. When I asked a staff member to provide applesauce, he told me "no, only at breakfast". -So, my husband had to suffer and not eat anything because the staff refused to provide food for him. We took pictures of the vacuum that sat outside our cabin door or my brother-in-law and sister's cabin door! There were dirty rags sitting on the counter when we returned from breakfast! Our rooms were not made up when we boarded, so we went to the Windjammer so our rooms could be prepared. The only saving grace is that we were allowed to go off the ship. Get this, our plumbing in our room overflowed three times while were were in the room. Our shower overflowed our first day on the ship with this brackish water swirling around our feet! Our toilet had -yep, you guessed it, floating to the top edge of the toilet when we lifted the lid. We called maintenance right away. Ship QualitySmall ship. The condition of the bathroom on the third floor was always dirty. There were paper towels on the floor and toilet paper. The toilet did not flush in one of the bathrooms. Obviously it was not very clean. Dining/FoodThe dining room was very nice. The seating was very nice. The tableware was very nice. The food was horrible. Stateroom QualityOur room did not have a refrigerator, which I was very surprised for what we paid for the cruise. The size was good for two people and overall comfort was okay. The condition was a little worn, but we were not in our room very much. Staff member was not much on the ball with cleaning the room. The vacuum sat outside our cabin door or my sister's cabin door every day. Ship Staff QualityShip staff in the Windjammer was very unwilling to help us when my husband suffered from food poisoning. He was left to suffer without anything to eat. Entertainment & ActivitiesThe ship's entertainment was great.  
Collapse List of Ports
Dubrovnik, CroatiaThere was not much to see. It is just a shopping area really.
Livorno (Florence & Pisa), ItalyWords cannot discribe how beautiful the history, etc is in Pisa and Florence. It is truly magnificent.
Naples, ItalyBeautiful. You really have to go to Italy. Especially Rome to see the Spanish Steps, the Vatican, etc.
Portofino, ItalyThis is the most scenic area. It is like walking in a puzzle. There are no words to describe its beauty.
Don't Miss: Don't miss the whole area. If you can see Portofino, I would recommend it. Messina, SicilyVery scenic. Words cannot describe all the beauty or history.
Venice, ItalyBeautiful and scenic.
2 out of 2 people found this review helpful.
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  Very bad experience. by
A Traveler from Portland, Maine Sailing date: Jan 2007I was very disatisfied with the service, quality of food and entertaiment on this ship. Will never cruise this line again! Entertainment & ActivitiesActivities: Pool was drained because the weathr was so bad and chairs were being saved for over 2 hours and nothing was done.
Entertainment: Very dull and boring. 0 out of 0 people found this review helpful.
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Didn't care about passengers nor cleanli by
Samantha from Florida Sailing date: Nov 2006Pros: The look of it. Our stateroom had an odor that was later discovered to be the toilet brush bowl. We complained about the odor seven times to four different people before anything was done about it. After wasting our entire first day aboard the ship, waiting in our stateroom for an attendant to resolve the issue, the cruiseline did nothing in terms of reimbursement or even a simple apology for the problems we encountered. It is truly no wonder so many aboard our ship became ill. Our bathroom was not cleaned: hair in the shower, fingerprints on the mirror, smudge on the inside of the mirrored cabinet. The crew was told to clean the common areas of the ship and pay less attention to the staterooms. I overhead one of the managing team members tell a crew member this. It is truly no wonder that everyone got sick. What a horrible way to run a cruiseship. Entertainment & Activities
3 out of 3 people found this review helpful.
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A Great Crew but a Failing Ship by
Robert T from Chicago, Illinois Sailing date: Sep 2009Pros: The itinerary taking us to Naples, Athens, Mykonos, Rhodes, Ephesus, Alexandria, and Corfu Cons: Poor Internet Service, noisy Plumbling Repairs in rooms occupied by passengers, smells in the corridor of sewerage, blackouts for no notification, resulting in the loss of typed work I was going to send out as an E-Mail, insufficient washrooms onboard. The ship either needs a complete overhaul or else it needs to be retired. The design is dated, with insufficient washrooms in places where you would expect to find them: outside the main theater, outside the main dirining room. There was nosy replacement of pipes going on during the day, unexplained blackouts, the smell of sewerage in some corridors, and poor internet service. While the crew was hard working, courteous, and helpful, the ship is a looser. Ship QualityThe ship looks good from the outside, but is showing its age. The pipes are in need of repair. Internet service is terrible. Corridors smeel of sewer gas. There is a decided lack of washrooms. The public areas are too small to accomodate the number of people on board. While the ship is clean and the crew are trying hard to make it look goood, they cannot overcome the shortcomings of this vessel. Dining/FoodThe food and service was excellent. The waiters and chefs were fantastic. They exceeded my expectations. First class work here. Stateroom QualityExaclty what I have come to expect from Royal Caribbean. Ship Staff QualityThe ship staff are hard working, friendly, helpful, courteous professionals. Entertainment & ActivitiesEnterainment was uneven. Why have Argentinian gauchos on the first night, when you just left the port of Rome and were heading to Naples. Were all the Italians unavailable to entertain or is Royal Carribean just cheap in not being willing to hire local entertainers? I think Royal Caribbean is cheap in the entertainment category. Children's ProgramsI heard good comments about the children's programs. Parents and kids seemed to be very satisfied by these offerings. 1 out of 1 people found this review helpful.
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Children out of control: Too many childr by
Chuck from San Francisco, CA Sailing date: Aug 2007Pros: Stability at sea. We enjoyed our dining room table friends and the ports of call, very much. Otherwise, shipboard experince was the worst of the several cruises that I've been aboard. I'll not plan to sail on RCI again. Dining/FoodFood and service were very marginal, never excelling and sometimes poor. Management was very accomodating when table change was requested.
Stateroom QualityAdequate and comfortable.
Ship Staff QualityGreat variation in quality among service/staff members, not consistently good or bad.
3 out of 7 people found this review helpful.
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Cruise to Carribeans. by
Virginia from Mauston, WI Sailing date: Mar 2007Pros: The solarium and buffet dining. The rooms were clean. Most of the service was very good especially in the buffet dining area. We did have some problems with the person provided for our room service. They either forgot to leave fresh towels or did not complete the task in room. We did not like the times for the evening meal. It was 6:30PM or later. Most of the shows were also to late in the evening. We would not book a cruise again during spring break as we felt it was geared more toward the young. The pool for adults was so cold that you could not get in and enjoy it. Most shows were to late in the evening. 2 out of 3 people found this review helpful.
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Not impressed enough to take another cru by
A Traveler from Cape Coral, FL Sailing date: Nov 2006Pros: Indoor pool.
Entertainment & ActivitiesActivities: Was okay.
Entertainment: Very good shows. 3 out of 6 people found this review helpful.
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Royal Carribean just ok. by
Bob from Florida Sailing date: Jan 2007Pros: The staff was definitely friendly and helpful when asked. For the most part, the cruise was OK. It certainly was not as memorable as other cruises because the food was just average, the dining room staff was always rushed and didn't take much time with us, and one excursion was really awful for the price. Entertainment & ActivitiesActivities: Exercise facility is very limited in size and equipment.
1 out of 1 people found this review helpful.
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Disappointed! by
Joey from Tampa, FL Sailing date: Dec 2006Pros: Embarkation and Disembarkation process. Food was tolerable. Entertainment was mediocre. Rooms and room service was great. Entertainment & ActivitiesActivities: Some of the scheduled activities were "no shows" and some seemed to be just thrown together at the last minute.
Entertainment: Attended 3 entertainment events and left most before they ended. The comedian really struggled to get laughs. 1 out of 1 people found this review helpful.
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Italian Cruise by
Debbi M from Colorado Springs Sailing date: Sep 2009Pros: Italy and seeing so much of the country while we were cruising Cons: The choice of wine on the cruise ship, no Italian wine. The ship was smaller than we were used to but it did have everything we wanted. The staff were friendly and worked hard to make our vacation perfect. Cruising around Italy was wonderful and allowed us to see different regions. All of the excursions were great fun and allowed us to personalize our cruise. Ship Quality
Dining/FoodWhile the food was good there was no wow factor. This was not fine dining like we have expereinced on other cruise lines. Stateroom QualitySmall but comfortable. Ship Staff QualityStaff made this cruise an excellent experience. Entertainment & ActivitiesEntertainment was lacking during the days at seas. Bingo and art auctions are not for everyone 1 out of 1 people found this review helpful.
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